C.F.R. » Title 14 » CHAPTER II—OFFICE OF THE SECRETARY, DEPARTMENT OF TRANSPORTATION (AVIATION PROCEEDINGS) › SUBCHAPTER D—SPECIAL REGULATIONS › PART 382—NONDISCRIMINATION ON THE BASIS OF DISABILITY IN AIR TRAVEL › Subpart C—Information for Passengers

14 C.F.R. § 382.45

Must carriers make copies of this Part available to passengers?

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(a) As a carrier, you must keep a current copy of this part at each airport you serve. As a foreign carrier, you must keep a copy of this part at each airport serving a flight you operate that begins or ends at a U.S. airport. You must make this copy available for review by any member of the public on request.

(b) If you have a Web site, it must provide notice to consumers that they can obtain a copy of this part in an accessible format from the Department of Transportation by any of the following means:

(1) For calls made from within the United States, by telephone via the Toll-Free Hotline for Air Travelers with Disabilities at 1-800-778-4838 (voice) or 1-800-455-9880 (TTY),

(2) By telephone to the Aviation Consumer Protection Division at 202-366-2220 (voice) or 202-366-0511 (TTY),

(3) By mail to the Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave., SE., West Building, Room W96-432, Washington, DC 20590, and

(4) On the Aviation Consumer Protection Division's Web site (http://airconsumer.ost.dot.gov).

Notes of Decisions
Cited in 3 cases, 2010–2010 · leading case: Elassaad v. Independence Air, Inc.
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Elassaad v. Independence Air, Inc. (2010) ca3 “See 14 C.F.R. § 382.45 (a)(2) (2004). 6 Elassaad responded to Independence’s motion for summary judgment by asserting that the ACAA and its regulations were intended only to prevent discrimination against disabled passengers, not to establish standards for the safe operation of…”
Elassaad v. Independence Air, Inc. (2010) ca3 “See 14 C.F.R. § 382.45 (a)(2) (2004). [6] Elassaad responded to Independence's motion for summary judgment by asserting that the ACAA and its regulations were intended only to prevent discrimination against disabled passengers, not to establish standards for the safe operation…”
Elassaad v. Independence Air, Inc. (2010) ca3 “See 14 C.F.R. § 382.45 (a)(2) (2004).6 Elassaad responded to Independence’s motion for summary judgment by asserting that the ACAA and its regulations were intended only to prevent discrimination against disabled passengers, not to establish standards for the safe operation of…”
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