James C. Millstone v. O'HanlOn Reports, Inc., 528 F.2d 829 (8th Cir. 1976). · Go Syfert
James C. Millstone v. O'HanlOn Reports, Inc., 528 F.2d 829 (8th Cir. 1976). Cases Citing This Book View Copy Cite
“onsumer credit reports . . . are 'commercial speech.”
122 citation events (59 in the last 25 years) across 40 distinct courts.
Strongest positive: Chong Yim v. City of Seattle (ca9, 2023-03-21)
Treatment trajectory · 1976 → 2026 · click a year to view as-of
1976 2001 2026
Top citers, strongest first. 49 distinct citers.
discussed Cited as authority (verbatim quote) Chong Yim v. City of Seattle
9th Cir. · 2023 · signal: see also · quote attribution · 1 verbatim quote · confidence high
onsumer credit reports . . . are 'commercial speech.
discussed Cited as authority (rule) WILSON v. TRANSUNION, LLC
S.D. Ind. · 2024 · confidence medium
Mar. 31, 2003) and Millstone v. O’Hanlon Reports, Inc., 528 F.2d 829, 834 (8th Cir. 1976) for the proposition "[a]t a minimum, willfulness requires 'deliberate and purposeful actions taken against' a consumer to prevent them from asserting their rights under the FCRA".
discussed Cited as authority (rule) Lynch v. Experian Information Solutions, Inc.
D. Minnesota · 2022 · confidence medium
Millstone v. O’Hanlon Reports, Inc., 528 F.2d 829, 834 (8th Cir. 1976) (affirming emotional distress damages where the plaintiff suffered “loss of sleep, nervousness, frustration and mental anguish”).
cited Cited as authority (rule) Ketsenburg v. ChexSystems, Incorporated
E.D. Mo. · 2022 · confidence medium
Taylor v. Tenant Tracker, Inc., 710 F.3d 824, 828 (8th Cir. 2013) (citing Millstone v. O'Hanlon Reports, Inc., 528 F.2d 829, 834-35 (8th Cir. 1976)).
discussed Cited as authority (rule) Brooke Persinger v. Southwest Credit Systems, L.P.
7th Cir. · 2021 · confidence medium
Servs., LLC, 560 F.3d 235 , 241 n.2 (4th Cir. 2009) (identifying loss of income as a cognizable form of ac‐ tual damages); Crabill, 259 F.3d at 664 (noting that “loss of credit” may support actual damages); Millstone v. OʹHanlon Reps., Inc., 528 F.2d 829, 831 (8th Cir. 1976) (affirming award of actual damages after an inaccurate report caused tempo‐ rary denial of insurance).
discussed Cited as authority (rule) Edeh v. Equifax Information Services, LLC
D. Minnesota · 2013 · confidence medium
For example, in Millstone v. O’Hanion Reports, Inc., the Eighth Circuit Court of Appeals affirmed an award of punitive damages where the defendant “trampl[ed] recklessly” on the plaintiffs rights under the FCRA by including “innuendo, misstatement, and slander” in the plaintiffs credit report, failing to disclose all of the contents of the report to the plaintiff, and refusing to furnish a copy of the report to the plaintiff. 528 F.2d 829, 834-35 (8th Cir.1976).
discussed Cited as authority (rule) Catherine Taylor v. Tenant Tracker, Inc.
8th Cir. · 2013 · confidence medium
Mental pain and anxiety can constitute actual damages, Millstone v. O’Hanlon Reports, Inc., 528 F.2d 829, 834-35 (8th Cir.1976), but emotional distress damages must be supported by competent evidence of “genuine injury,” which “may be evidenced by one’s conduct and observed by others.” Carey v. Piphus, 435 U.S. 247 , 264 n. 20, 98 S.Ct. 1042 , 55 L.Ed.2d 252 (1978).
discussed Cited as authority (rule) Federal Aviation Administration v. Cooper
SCOTUS · 2012 · confidence medium
See, e. g., Seaton v. Sky Realty Co., 491 F. 2d 634, 636-638 (CA7 1974) (authorizing compensatory damages under the FHA, 42 U. S. C. § 3612 , the predecessor to § 3613, for humiliation); Steele v. Title Realty Co., 478 F. 2d 380, 384 (CA10 1973) (stating that damages under the FHA “are not limited to out-of-pocket losses but may include an award for emotional distress and humiliation”); Thompson v. San Antonio Retail Merchants Assn., 682 F. 2d 509, 513-514 (CA5 1982) (per *293 curiam) (explaining that, “[e]ven when there are no out-of-pocket expenses, humiliation and mental distress do…
discussed Cited as authority (rule) Meyer v. FIA CARD SERVICES, NA
D. Minnesota · 2011 · confidence medium
Aug. 10, 2009) (“Relief under the FCRA may also include out-of-pocket damages for emotional distress, even when no out-of-pocket damages have been sustained.” (citing Millstone v. O’Hanlon Reports, Inc., 528 F.2d 829, 834 (8th Cir.1976) (holding that rule providing no recovery for “mere mental pain and anxiety” is inapplicable in FCRA actions) and Bakker v. McKinnon, 152 F.3d 1007, 1013 (8th Cir.1998) (holding plaintiffs could recover for emotional distress suffered when their credit reports were unlawfully obtained and their privacy violated based upon testimony regarding how they f…
cited Cited as authority (rule) Edeh v. Midland Credit Management, Inc.
D. Minnesota · 2010 · confidence medium
Millstone v. O’Hanlon Reports, Inc., 528 F.2d 829, 834 (8th Cir.1976).
discussed Cited as authority (rule) Davis v. Creditors Interchange Receivable Management, LLC
N.D. Ohio · 2008 · confidence medium
Further, the court in Minick favorably cited the Eighth Circuit’s ruling in Millstone v. O’Hanlon Reports, Inc., 528 F.2d 829, 834 (1976) (construing actual damage provision of the federal Fair Credit Reporting Act), which held that a plaintiff could collect emotional damages under another federal statute “quite apart from any recovery he might have sought” under state tort law.
discussed Cited as authority (rule) Fahey v. EXPERIAN INFORMATION SOLUTIONS, INC. (2×) also: Cited "see, e.g."
E.D. Mo. · 2008 · confidence medium
Millstone v. O'Hanlon Reports, Inc., 528 F.2d 829, 834-35 (8th Cir.1976).
discussed Cited as authority (rule) Sloane v. Equifax Information Services, LLC (2×)
4th Cir. · 2007 · confidence medium
Co., 45 F.3d 1329, 1333 (9th Cir.1995); Johnson v. Dep’t of Treasury, IRS, 700 F.2d 971, 984 (5th Cir.1983); Millstone v. O’Hanlon Reports, Inc., 528 F.2d 829, 834-35 (8th Cir.1976), aff'g 383 F.Supp. 269, 276 (E.D.Mo.1974).
discussed Cited as authority (rule) Murphy v. Midland Credit Management, Inc.
E.D. Mo. · 2006 · confidence medium
Millstone v. O'Hanlon Reports, Inc., 528 F.2d 829, 834-35 (8th Cir.1976) (the "much maligned rule" precluding recovery in tort for mere mental pain and anxiety is inapplicable to the FCRA); Guimond v. Trans Union Credit Information Co., 45 F.3d 1329, 1332-33 (9th Cir.1995) (awarding actual damages under the FCRA based on claims of emotional distress only); Stevenson v. TRW Inc., 987 F.2d 288, 296-97 (5th Cir.1993)(emotional distress damages may include damages for embarrassment, humiliation and mental anguish).
discussed Cited as authority (rule) King v. Asset Acceptance, LLC
N.D. Ga. · 2006 · confidence medium
Courts have awarded punitive damages for such acts as concealment of some or all of a credit report from a consumer, see Millstone v. O’Hanlon Reports, Inc., 528 F.2d 829, 834 (8th *1280 Cir.1976), but denied punitive damages for failure to investigate adequately and correct inaccurate information in the consumer’s credit report, see Stevenson, 987 F.2d at 294 (holding that although defendant “moved slowly in completing its investigation and was negligent in its compliance with the prompt deletion requirement,” noncompliance was not willful); see also Pinner v. Schmidt, 805 F.2d 1258, …
discussed Cited as authority (rule) Bach v. First Union National Bank
6th Cir. · 2005 · confidence medium
See, e.g., Bryant v. TRW, Inc., 689 F.2d 72, 76-77, 79 (6th Cir.1982) (upholding award of $8,000.00 in actual damages where inaccuracies “contributed meaningfully” to denial of home loan application and where plaintiff suffered “consequent anguish and humiliation”); Stevenson v. TRW Inc., 987 F.2d 288, 297 (5th Cir.1993) (upholding damage award of $30,000 for mental anguish where plaintiff experienced “ ‘terrific shock’ ” and “ ‘considerable embarrassment’ ” based on credit inaccuracies and where plaintiff was three times denied credit before the inaccuracies were corre…
discussed Cited as authority (rule) McKeown v. Sears Roebuck & Co.
W.D. Wis. · 2004 · confidence medium
Cushman v. Trans Union Corp., 115 F.3d 220, 226-27 (3d Cir.1997) (citing Millstone v. O’Hanlon Reports, Inc., 528 F.2d 829, 834 (8th Cir.1976); Collins v. Retail Credit Co., 410 F.Supp. 924, 931-32 (E.D.Mich.1976)); see also Cousin, 246 F.3d at 372 (noting that punitive damages claims “typically” involve misrepresentations or con-cealments but not adopting such a limitation).
discussed Cited as authority (rule) Zotta v. NationsCredit Financial Services Corp.
E.D. Mo. · 2003 · confidence medium
See Bakker, 152 F.3d at 1013 (failure to produce any actual out-of-pocket expenses or costs incurred as result of defendant's willful conduct did not preclude award of actual and punitive damages for FCRA violations where plaintiffs testified about how they felt when defendant obtained their credit reports and violated their privacy, thereby causing them emotional distress); Millstone v. O'Hanlon Reports, Inc., 528 F.2d 829, 834-35 (8th Cir.1976) (the "much maligned rule" precluding recovery in tort for mere mental pain and anxiety is inapplicable to the FCRA); Bruce, 103 F.Supp.2d at 1144 .
discussed Cited as authority (rule) Crane v. Trans Union, LLC
E.D. Pa. · 2003 · confidence medium
See Philbin, 101 F.3d at 963 ; see also Guimond v. Trans Union Credit Information Co., 45 F.3d 1329, 1333 (9th Cir.1995); Stevenson v. TRW Inc., 987 F.2d 288, 296 (5th Cir.1993); Millstone v. O’Hanlon Reports, Inc., 528 F.2d 829, 834-35 (8th Cir.1976). b.
discussed Cited as authority (rule) Orekoya v. Mooney (2×)
1st Cir. · 2003 · confidence medium
Co., 45 F.3d 1329, 1333 (9th Cir.1995); Bryant v. TRW, Inc., 689 F.2d 72, 79 (6th Cir.1982); Millstone v. O'Hanlon Reports, Inc., 528 F.2d 829, 834-35 (8th Cir.1976).
discussed Cited as authority (rule) Boris v. Choicepoint Services, Inc.
W.D. Ky. · 2003 · confidence medium
See, e.g., Stevenson, 987 F.2d at 297 (finding injury where plaintiff was denied credit three time and experienced considerable embarrassment from having to discuss the problems with business associates); Pinner v. Schmidt, 805 F.2d 1258, 1265 (5th Cir.1986) (finding liability were embarrassment and stress resulted from lengthy dealings with credit bureau); Millstone v. O’Hanlon Reports, Inc., 528 F.2d 829, 834 (8th Cir.1976) (noting the considerable time the Plaintiff spent fighting the inaccurate reports as a factor in determining liability).
discussed Cited as authority (rule) LAVON PHILLIPS v. MARY K. GRENDAHL ECON CONTROL, INC., DOING BUSINESS AS SHERLOCK INFORMATION SYSTEM MCDOWELL INVESTIGATIONS, —
8th Cir. · 2002 · confidence medium
The agency in Millstone had misled the consumer about the contents of his file and "sought at every step to block Millstone in his attempt to secure the rights given to him by the Act" to disclosure of that information. 528 F.2d at 834 (paraphrased in Pinner, 805 F.2d at 1263 ).
discussed Cited as authority (rule) Lavon Phillips v. Mary K. Grendahl
8th Cir. · 2002 · confidence medium
The agency in Millstone had misled the consumer about the contents of his file and “sought at every step to block Millstone in his attempt to secure the rights given to him by the Act” to disclosure of that information. 528 F.2d at 834 (paraphrased in Pinner, 805 F.2d at 1263 ).
discussed Cited as authority (rule) Ploog v. HomeSide Lending, Inc.
N.D. Ill. · 2002 · confidence medium
The Hrubec court made this determination based on an analysis of other courts’ determinations of what constitutes actual damages, including: United States v. Balistrieri, 981 F.2d 916, 931 (7th Cir.1992) (holding that actual damages include emotional distress under the Fair Housing Amendments Act); Biggs v. Village of Dupo, 892 F.2d 1298 , 1304 (7th Cir.1990) (holding that actual damages include mental distress under 42 U.S.C. § 1983 ); Fischl v. General Motors Acceptance Corp., 708 F.2d 143, 148 (5th Cir.1983) (holding that actual damages include mental anguish under the Equal Credit Oppor…
discussed Cited as authority (rule) Riley v. Equifax Credit Information Services, Inc.
S.D. Ala. · 2002 · confidence medium
These form letters, which request that the Plaintiffs provide additional identifying information, when taken with (1) Trans Union’s duty under § 1681a to verify the identity of credit-report users to whom they send reports and (2) the lack of any evidence that Trans Union refused to provide the Plaintiffs with copies of their credit files once the Plaintiffs sent the additional proof of identification, are legally insufficient to show that Trans Union “knowingly and inten *1250 tionally committed an-act in conscious disregard for the rights of others.” Pinner v. Schmidt, 805 F.2d 1258, …
discussed Cited as authority (rule) Bruce v. First USA Bank, Nat. Ass'n
E.D. Mo. · 2000 · confidence medium
See Bakker, 152 F.3d at 1013 (economic damages or "out-of-pocket" expenses not a prerequisite to award of damages under the FCRA; awarding actual damages based on mere claims of emotional distress); Millstone v. O'Hanlon Reports, Inc., 528 F.2d 829, 834-35 (8th Cir.1976)(awarding actual damages under the FCRA based on claims of emotional distress only); Guimond v. Trans Union Credit Information Co., 45 F.3d 1329, 1332-33 (9th Cir.1995)(same); Stevenson v. TRW Inc., 987 F.2d 288, 296-97 (5th Cir. 1993) (emotional distress damages may include damages for embarrassment, humiliation and mental ang…
discussed Cited as authority (rule) Castillo v. Case Farms of Ohio, Inc.
W.D. Tex. · 1999 · confidence medium
See Steele v. Title Realty Co., 478 F.2d 380, 384 (10th Cir.1973) (interpreting the ‘actual damages’ provision of the Fair Housing Act of 1968 to include emotional distress and humiliation); Millstone v. O’Hanlon Reports, Inc., 528 F.2d 829, 834-35 (8th Cir.1976) (holding that actual damages under the Fair Credit Reporting Act include damages for “loss of sleep, nervousness, frustration and mental anguish”).
discussed Cited as authority (rule) Weld v. CVS Pharmacy, Inc.
Mass. Super. Ct. · 1999 · confidence medium
See Frisby v. Schultz, 487 U.S. 474, 484 (1988) (speech may be circumscribed to protect privacy); Carey v. Brown, 447 U.S. 455, 470 (1980) (same); Bigelow v. Virginia, 421 U.S. 809, 826 (1975) (advertising is subject to reasonable regulation that serves legitimate public interest); Millstone v. O'Hanlon Reports, Inc., 528 F.2d 829, 833 (8th Cir. 1976).
discussed Cited as authority (rule) James R. Philbin, Jr. v. Trans Union Corporation Trw Credentials James Philbin, Jr.
3rd Cir. · 1996 · confidence medium
Nor do they contest that Philbin’s emotional distress damages are cognizable. 3 See Guimond, 45 F.3d at 1333 ; Stevenson v. TRW Inc., 987 F.2d 288, 296 (5th Cir.1993); Millstone v. O’Hanlon Reports, Inc., 528 F.2d 829, 834-35 (8th Cir.1976).
cited Cited as authority (rule) Philbin v. Trans Union Corp
3rd Cir. · 1996 · confidence medium
See Guimond, 45 F.3d at 1333 ; Stevenson v. TRW Inc., 987 F.2d 288, 296 (5th Cir. 1993); Millstone v. O'Hanlon Reports, Inc., 528 F.2d 829, 834-35 (8th Cir. 1976).
discussed Cited as authority (rule) Carmine Casella v. Equifax Credit Information Services, and Trans Union Corporation (2×)
2d Cir. · 1995 · confidence medium
We are unaware of any case extending FCRA damages that far, cf. Stevenson v. TRW, Inc., 987 F.2d 288, 297 (5th Cir.1993) (plaintiff was denied credit three times and experienced considerable embarrassment from having to discuss his problems with business associates and creditors); Pinner v. Schmidt, 805 F.2d 1258, 1265 (5th Cir.1986) (embarrassment resulting from three credit denials and from lengthy dealings with credit bureau), cert. denied, 483 U.S. 1022 , 107 S.Ct. 3267 , 97 L.Ed.2d 766 (1987); Thompson, supra, at 513-14 (humiliation and embarrassment suffered from three denials of credit …
discussed Cited as authority (rule) Renie Guimond v. Trans Union Credit Information Company
9th Cir. · 1995 · confidence medium
See Johnson v. Department of Treasury, I.R.S., 700 F.2d 971, 984 (5th Cir.1983) (mental anguish included as an element of recovery in FCRA claims); Thompson v. San Antonio Retail Merchants Ass’n, 682 F.2d 509, 514 (5th Cir.1982); Millstone v. O’Hanlon Reports, Inc., 528 F.2d 829, 834-35 (8th Cir.1976); Bryant v. TRW, Inc., 487 F.Supp. 1234, 1240 (E.D.Mich.1980), aff'd, 689 F.2d 72 (6th Cir.1982); Jones v. Credit Bureau of Huntington, Inc., 184 W.Va. 112, 117 , 399 S.E.2d 694 (1990).
discussed Cited as authority (rule) Arriola v. Safeco
9th Cir. · 1993 · confidence medium
The damages suffered need not be out-of-pocket expenses, "humiliation and mental distress do constitute recoverable elements of damage under the Act." Thompson v. San Antonio Retail Merchants Ass'n, 682 F.2d 509, 513 (5th Cir.1982); Millstone v. O'Hanlon Reports, Inc., 528 F.2d 829, 834-35 (8th Cir.1976); Bryant v. TRW, Inc., 487 F.Supp. 1234, 1239-40 (E.D.Mich.1980); aff'd, 689 F.2d 72 (6th Cir.1982). 11 Arriola alleges mental anguish, in the form of anger and humiliation, suffered when he discovered, roughly eighteen months after the fact, that his credit report was fraudulently obtained.
cited Cited as authority (rule) Hrubec v. National Railroad Passenger Corp.
N.D. Ill. · 1993 · confidence medium
Millstone v. O’Hanlon Reports, Inc., 528 F.2d 829, 834-35 (8th Cir.1976); Bryant v. TRW, Inc., 487 F.Supp. 1234, 1240 (E.D.Mich.1980).
discussed Cited as authority (rule) John Stevenson v. Trw Inc. (2×)
5th Cir. · 1993 · confidence medium
Millstone v. O’Hanlon Reports, Inc., 528 F.2d 829, 834 (8th Cir.1976); Collins v. Retail Credit Co., 410 F.Supp. 924, 931-32 (E.D.Mich.1976).
discussed Cited as authority (rule) Stevenson v. TRW Inc. (2×)
5th Cir. · 1993 · confidence medium
Millstone v. O'Hanlon Reports, Inc., 528 F.2d 829, 834 (8th Cir.1976); Collins v. Retail Credit Co., 410 F.Supp. 924, 931-32 (E.D.Mich.1976).
discussed Cited as authority (rule) ca8 1981
8th Cir. · 1981 · confidence medium
Central Hudson Gas & Electric Corp. v. Public Service Commission, supra, 447 U.S. at 563 & n.5, 100 S.Ct. at 2350; Nickens v. White, 536 F.2d 802, 804 (8th Cir. 1976) (per curiam); Millstone v. O'Hanlon Reports, Inc., 528 F.2d 829, 832-33 (8th Cir. 1976). 61 The next step in first amendment analysis is to inquire whether the proscribed commercial speech involves a lawful activity.
discussed Cited as authority (rule) Casbah, Inc. v. Thone
8th Cir. · 1981 · confidence medium
Central Hudson Gas & Electric Corp. v. Public Service Commission, supra, 447 U.S. at 563 & n.5, 100 S.Ct. at 2350; Nickens v. White, 536 F.2d 802, 804 (8th Cir. 1976) (per cu- riam); Millstone v. O’Hanlon Reports, Inc., 528 F.2d 829, 832-33 (8th Cir. 1976).
discussed Cited "see" Christa Peterson v. Experian Information Solutions
8th Cir. · 2022 · signal: see · confidence high
For FCRA claims, “[m]ental pain and anxiety can constitute actual damages.” Taylor v. Tenant Tracker, Inc., 710 F.3d 824, 828 (8th Cir. 2013); see Millstone v. O’Hanlon Reps., Inc., 528 F.2d 829, 834-35 (8th Cir. 1976). “[E]motional distress damages must be supported by competent evidence of ‘genuine injury,’ which ‘may be evidenced by one’s conduct and observed by others.’” Taylor, 710 F.3d at 828 (quoting Carey v. Piphus, 435 U.S. 247 , 264 n.20 (1978)).
discussed Cited "see" Law School Admission Council, Inc. v. State
Cal. Ct. App. · 2014 · signal: see · confidence high
(Greenmoss, supra, 472 U.S. at p. 762 , fN. 8; see Hood v. Dun & Bradstreet, Inc. (5th Cir. 1973) 486 F.2d 25, 30 [reduced constitutional protection for a consumer credit report “coincides with the doctrine of commercial speech”].) Outside the defamation context, lower federal courts have treated consumer credit reports and related forms of expression either as commercial speech (see Millstone v. O’Hanlon Reports, Inc. (8th Cir. 1976) 528 F.2d 829, 833 ) or as being subject to the same level of protection as commercial speech (see Trans Union Corp. v. Federal Trade Com.
cited Cited "see" Spector v. Equifax Information Services
D. Conn. · 2004 · signal: see · confidence high
See Millstone, 528 F.2d at 833-34 .
cited Cited "see" Heupel v. Trans Union LLC
N.D. Ala. · 2002 · signal: see · confidence high
See id (discussing Millstone v. O’Hanlon Reports, Inc., 528 F.2d 829 (8th Cir.1976)); see also Stevenson, 987 F.2d at 294. 246 F.3d 359, 372 (5th Cir.2001).
discussed Cited "see" Terry Cousin v. Trans Union Corporation (2×)
5th Cir. · 2001 · signal: see · confidence high
See id. (discussing Millstone v. O’Hanlon Reports, Inc., 528 F.2d 829 (8th Cir.1976)); see also Stevenson, 987 F.2d at 294 .
discussed Cited "see" Sunward Corp. v. Dun & Bradstreet, Inc.
10th Cir. · 1987 · signal: see · confidence high
See Millstone v. O’Hanlon Reports, Inc., 528 F.2d 829, 833 (8th Cir.1976); Hood v. Dun & Bradstreet, Inc., 486 F.2d 25, 29 (5th Cir.1973), cert. denied, 415 U.S. 985 , 94 S.Ct. 1580 , 39 L.Ed.2d 882 (1974); Grove v. Dun & Bradstreet, Inc., 438 F.2d 433, 436-37 (3rd Cir.), cert. denied, 404 U.S. 898 , 92 S.Ct. 204 , 30 L.Ed.2d 175 (1971); Wortham v. Dun & Bradstreet, Inc., 399 F.Supp. 633, 638-41 (S.D.Tex.1975), aff’d, 537 F.2d 1142 (5th Cir.1976); Roemer v. Retail Credit Co., 44 Cal. App.3d 926, 934 , 119 Cal.Rptr. 82, 87 (1975). .
discussed Cited "see" Sunward Corporation v. Dun & Bradstreet, Inc.
10th Cir. · 1987 · signal: see · confidence high
See Millstone v. O'Hanlon Reports, Inc., 528 F.2d 829, 833 (8th Cir.1976); Hood v. Dun & Bradstreet, Inc., 486 F.2d 25, 29 (5th Cir.1973), cert. denied, 415 U.S. 985 , 94 S.Ct. 1580 , 39 L.Ed.2d 882 (1974); Grove v. Dun & Bradstreet, Inc., 438 F.2d 433, 436-37 (3rd Cir.), cert. denied, 404 U.S. 898 , 92 S.Ct. 204 , 30 L.Ed.2d 175 (1971); Wortham v. Dun & Bradstreet, Inc., 399 F.Supp. 633, 638-41 (S.D.Tex.1975), aff'd, 537 F.2d 1142 (5th Cir.1976); Roemer v. Retail Credit Co., 44 Cal.App.3d 926, 934 , 119 Cal.Rptr. 82, 87 (1975) 26 See supra discussion Section II 27 The emphasis in the Colorado…
cited Cited "see" Carroll v. Exxon Co., USA
E.D. La. · 1977 · signal: see · confidence high
See Millstone v. O’Hanlon Reports, Inc., 528 F.2d 829 (CA8-1976). 7 .
discussed Cited "see, e.g." Henkel v. United States Department of Education
D.D.C. · 2025 · signal: see, e.g. · confidence low
See, e.g., Millstone v. O’Hanlon Reports, Inc., 528 F.2d 829 , 834–35 (8th Cir. 1976) (finding no error for an award based in part on “loss of sleep, nervousness, frustration and mental anguish over the report”); Thompson v. San Antonio Retail Merchants Ass’n, 682 F.2d 509 , 513–14 (5th Cir. 1982) (per curiam) (“Even when there are no out-of-pocket expenses, humiliation and mental distress do constitute recoverable elements of damage under the Act.”); Fischl v. Gen.
discussed Cited "see, e.g." Bettcher v. Experian Information Solutions, Inc.
D. Minnesota · 2021 · signal: compare · confidence low
Compare Millstone v. O’Hanlon Reps., Inc., 528 F.2d 829, 831 , 834–35 (8th Cir. 1976) (concluding that the defendant willfully violated the FCRA by reporting several derogatory statements relating to the plaintiff’s character, including rumored drug use, eviction from prior residences and complete lack of discipline of his children, all of which were false, and which came from one person biased against the plaintiff), with Hauser v. Equifax, Inc., 602 F.2d 811, 815, 818 (8th Cir. 1979) (affirming judgment as a matter of law and holding that CRA did not willfully violate the FCRA by inacc…
discussed Cited "see, e.g." Law School Admission Council v. California
Cal. Ct. App. · 2014 · signal: see also · confidence low
(Greenmoss, supra, 472 U.S. at p. 762, fn. 8 ; see also Hood v. Dun & Bradstreet, Inc. (5th Cir. 1973) 486 F.2d 25, 30 [reduced constitutional protection for a consumer credit report “coincides with the doctrine of commercial speech”].) Outside the defamation context, lower federal courts have treated consumer credit reports and related forms of expression either as commercial speech (see Millstone v. O’Hanlon Reports, Inc. (8th Cir. 1976) 528 F.2d 829, 833 ) or as being subject to the same level of protection as commercial speech (see Trans Union Corp. v. Federal Trade Com.
James C. MILLSTONE, Appellee,
v.
O’HANLON REPORTS, INC., Appellant
75--1116.
Court of Appeals for the Eighth Circuit.
Jan 14, 1976.
528 F.2d 829
Lon Hocker, Clayton, Mo., for appellant., Stanley E. Goldstein, Clayton, Mo., for appellee.
Clark, Lay, Ross.
Cited by 88 opinions  |  Published
Mr. Justice CLARK.

This is a damage action filed by James C. Millstone, appellee, alleging violations of the Fair Credit Reporting Act, 15 U.S.C. § 1681 [1] et seq., by O’Hanlon Reports, Inc., in the furnishing of a consumer credit report on Millstone to the Firemen’s Fund Insurance Company. Millstone had applied to Firemen’s Fund for insurance covering his Volkswagen bus. The policy was issued in due course, but a consumer credit report was ordered from O’Hanlon by the insurance company. The report was furnished to Firemen’s Fund approximately a month later.

Among other things, the report related that Millstone, while living in Washington, D. C., his former residence, was a hippie-type person, with shoulder length hair and with a beard on one occasion, who participated in many demonstrations in the Capital, carried demonstrators in his bus back and forth to his home, where he housed them in his basement and wherever else there was room. It reported that he was strongly suspected of being a drug user, that he was rumored by neighbors to have been evicted from three previous residences in Washington, D.C., and that he was very much disliked by his neighbors there. Upon receiving the report, Firemen’s Fund directed the agent handling the sale of the insurance to cancel the policy and secure its return. The agent advised Firemen’s Fund that Millstone was a highly respected Assistant Managing Editor of the St. Louis Post-Dispatch. For a number of years, Millstone was at the Post-Dispatch’s Washington office, where he often covered the White House and Presidents Johnson and Nixon. Upon learning these facts, Firemen’s Fund withdrew its cancellation order and continued the policy in effect.

Millstone, however, was disturbed over the report and demanded that O’Hanlon furnish him a copy. O’Hanlon refused, but it did, about a week later, disclose orally to Millstone what it represented as a synopsis of the report. Upon Millstone’s categorical denial of all of the allegations in this disclosure, O’Hanlon ordered a recheck of its sources and found no substance to the allegations contained in the original disclosure. Still, O’Hanlon persisted in its refusal to furnish a copy to Millstone and, indeed, failed to disclose to him all of the contents of the report. This suit was then filed, after which discovery procedures uncovered additional derogatory information contained in O’Hanlon’s file and still not reported to Millstone. On trial, the District Judge entered a judgment against O’Hanlon for $2,500 actual and $25,000 punitive damages plus $12,500 attorneys fees.

O’Hanlon raises three questions on appeal: (1) the constitutionality of the Act under the First Amendment; (2) the conclusion of the District Court that the facts found constituted a violation of the accuracy and disclosure sections of the Act; and (3) the recovery of any damages under the proof and, in any event, their excessiveness. We find no merit in any of the points and affirm the judgment.

[*832] 1. Proceedings in the District Court

The trial court filed a memorandum decision in which it entered detailed and comprehensive findings which are not challenged here. [2] We, therefore, see no point in burdening this opinion with the morbid details of this bizarre affair. For those interested in more factual details, reference is made to the decision of the trial judge at 383 F.Supp. 269 (1974).

2. The Constitutionality of the Act

We limit our review of O’Hanlon’s constitutional claim to those provisions of the Act upon which Millstone obtained relief. [3] As we see it, a determination that consumer credit reports are protected speech is critical to O’Hanlon’s defense.

The court below ruled on O’Hanlon’s broad claim of constitutional privilege with respect to the consumer credit reports by deciding that the Millstone reports were “commercial speech” and thus outside of the protections of the First Amendment. 383 F.Supp. 269, 274 (E.D. Mo.1974). In so holding, the District Court considered only whether the O’Hanlon reports concerning Millstone were protected speech. Because the reports “were distributed for commercial purposes and clearly without regard to social concerns or grievances,” id. at 275, the court decided that the protections of the First Amendment did not extend to the activities of O’Hanlon.

The “commercial speech” doctrine, first enunciated in Valentine v. Chrestensen, 316 U.S. 52, 62 S.Ct. 920, 86 L.Ed. 1262 (1942), has been anything but a settled area of constitutional law. [4] The trial judge based his ruling on Pittsburgh Press Co. v. Pittsburgh Commission on Human Relations, 413 U.S. 376, 93 S.Ct. 2553, 37 L.Ed.2d 669 (1973). There the Supreme Court upheld an order directing a newspaper to cease publishing help-wanted advertisements under sex-based headings. The illegality of the underlying commercial activity militated against affording the advertisement the First Amendment protection that an otherwise legal commercial proposal might receive.

It is clear that a publication sold for profit is not by that fact alone considered unprotected “commercial speech.” Ginzburg v. United States, 383 U.S. 463, 474, 86 S.Ct. 942, 16 L.Ed.2d 31 (1966). Nor is the fact that it is an advertisement or some other commercial appeal determinative. New York Times Co. v. Sullivan, 376 U.S. 254, 266, 84 S.Ct. 710, 11 L.Ed.2d 686 (1964). In its most recent explication of the commercial speech doctrine, the Supreme Court has indicated that commercial speech remains in a class by itself, entitled to some First Amendment protection but[*833] treated differently from other types of communication. Bigelow v. Virginia, 421 U.S. 809, 825-27, 95 S.Ct. 2222, 44 L.Ed.2d 600 (1975). Bigelow involved the conviction of a newspaper editor for printing an advertisement for a New York abortion referral service. The Supreme Court struck down the Virginia statute in issue and reversed the conviction. In announcing the standard for review in the case, the Court stated:

Advertising, like all public expression, may be subject to reasonable regulation that serves a legitimate public interest. See Pittsburgh Press Co. v. Pittsburgh Comm’n on Human Relations, supra ; Lehman v. City of Shaker Heights, 418 U.S. 298 [94 S.Ct. 2714, 41 L.Ed.2d 770] (1974). To the extent that commercial activity is subject to regulation, the relationship of speech to that activity may be one factor, among others, to be considered in weighing the First Amendment interest against the governmental interest alleged. Id. 421 U.S. at 826, 95 S.Ct. at 2234. (Footnote omitted.)

The Court went on to note that the State of Virginia’s asserted interests were “entitled to little, if any, weight under the circumstances.” Id. 421 U.S. at 828, 95 S.Ct. at 2235. One of the factors considered was the statute’s impingement on the obvious right of Virginia residents to travel to another state to receive medical services legal in that state. Id. 421 U.S. at 824-25, 95 S.Ct. at 2234. In other words, the Court recognized the overlay between the First Amendment protection asserted for the advertisement in the case by the editor and the right to travel.

In the instant case, a similar overlay exists but with the opposite result. For here, the challenged statute supports and protects a significant personal right, the right to privacy. See Griswold v. Connecticut, 381 U.S. 479, 85 S.Ct. 1678, 14 L.Ed.2d 510 (1965). In fact, this interest is one that the Court considered in Bigelow and it found the statute lacking: “There was no possibility that appellant’s activity would invade the privacy of other citizens, Breard v. Alexandria [341 U.S. 622 (71 S.Ct. 920, 95 L.Ed. 1233) (1951)], or infringe on other rights.” Bigelow v. Virginia, 421 U.S. 809, 828, 95 S.Ct. 2222, 2236, 44 L.Ed.2d 600 (1975). Unlike the Virginia legislature’s purpose in enacting the statute in Bigelow, the Congress has enacted the Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq., because it found that:

There is a need to insure that consumer [credit] reporting agencies exercise their grave responsibilities with fairness, impartiality, and a respect for the consumer’s right to privacy.

15 U.S.C. § 1681(a)(4).

Whether the Congress’s asserted purpose be labelled a “compelling interest” or one that simply outweighs the alleged impingement on freedom of press, it is our view that by the test enunciated in Bigelow, consumer credit reports are not protected speech for which under the First Amendment “Congress shall make no law . . . We agree with the District Court that O’Hanlon’s reports are “commercial speech.”

Accordingly, Congress’s authority to legislate that O’Hanlon “follow reasonable procedures to assure maximum possible accuracy,” § 1681e(b), and “clearly and accurately disclose to the consumer” the information in its files, § 1681g, was proper. Likewise, Congress had authority to fix liability, including punitive damages and attorney fees, for willful violations of those requirements. O’Hanlon’s challenge to the constitutionality of the Act is, we submit, without merit.

3. O’Hanlon’s Violations of the Act

The next contention is that O’Hanlon did not violate the accuracy or disclosure provisions of the Act, §§ 1681e(b) and g, and that even if it did, Millstone was not damaged. Given the detailed account of the facts found in the record, we believe this contention merits a short answer.

To us it seems amazing that O’Hanlon makes the claim that its agent[*834] followed reasonable procedures promulgated by it to attain the maximum possible accuracy. Everything in the record is to the contrary. It shows that O’Hanlon’s agent devoted at most 30 minutes in preparing his report. His report was rife with innuendo, misstatement, and slander. [5] Indeed, the recheck of his investigation shows that he depended solely on one biased informant; made no verification of the same despite O’Hanlon’s requirement that there must be verification; and, finally, it took three days to recheck the original investigation, and every allegation therein was found untrue.

O’Hanlon further asserts that its disclosures to Millstone completely revealed the “nature” and “substance” of the derogatory matters in its report. Again, the record proves otherwise. O’Hanlon sought at every step to block Millstone in his attempt to secure the rights given to him by the Act. Not only did O’Hanlon delay and mislead Millstone on the occasion of his first request, but it even did so on a second and third occasion. Not until Millstone brought pressure to bear, through the Federal Trade Commission, and, ultimately, through this lawsuit, did O’Hanlon make the disclosure required by § 1681g.

4. Damages

Finally, O’Hanlon claims that its misconduct did not damage Millstone to the extent he recovered. O’Hanlon’s argument highlights the following facts: (1) the incorrect report was made for a mere $68 insurance policy; (2) Millstone himself caused further publication of the incorrect report in news stories about his problems with O’Hanlon; (3) Firemen’s Fund did not believe the report when confronted with the truth by Millstone’s insurance agent; (4) Millstone was not charged for lost employment time by the Post-Dispatch; and (5) Millstone suffered only loss of sleep, nervousness, frustration and mental anguish over the report. Such injury, it says, does not warrant the award of $2,500 in actual damages, or the award of punitive damages.

The fact that the Post-Dispatch did not diminish Millstone’s pay for the considerable time spent fighting O’Hanlon’s grossly inaccurate reports should not inure to O’Hanlon’s benefit. Any windfall from his employer’s generosity and O’Hanlon’s payment of damages properly should go to Millstone. Cf. Olivas v. United States, 506 F.2d 1158, 1163-64 (9th Cir. 1974), and Adams v. Turner, 238 F.Supp. 643, 644-45 (D.D.C.1965). But O’Hanlon cites the much maligned rule that there should be no recovery in tort for mere mental pain and anxiety, and directs our attention to Southern Express Company v. John Byers, 240 U.S. 612, 36 S.Ct. 410, 60 L.Ed. 825 (1916). Here, however, the rule is inapplicable because, unlike[*835] Southern Express, ivfi'llstone has an independent cause of action under the Fair Credit Reporting Act quite apart from any recovery he might have sought in tort. O’Hanlon analogizes its position to the Federal Rule of Damages for Fraud utilized in cases based, upon violations of the Securities Exchange Act, 15 U.S.C. § 78a et seq. That rule limits award for mental anquish to actual out-of-pocket losses. It is, however, inapposite to this case, for the statute here specifically calls for punitive damages.

There can be no doubt that O’Hanlon willfully violated both the spirit and the letter of the Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq., by trampling recklessly upon Millstone’s rights thereunder. We therefore find no abuse of discretion or other error in the award.

Affirmed.

1

. Public Law 91-508, Title VI, 15 U.S.C. § 1681 et seq., enacted October 26, 1970, 84 Stat. 1134, as an amendment to the Consumer Credit Protection Act, Public Law 90-321, 15 U.S.C. § 1601 et seq., enacted May 29, 1968. 82 Stat. 146.

2

. While some of O’Hanlon’s arguments twist conclusions from the findings more to its liking, the interpretation is based upon undisputed factual findings.

3

. O’Hanlon levels its attack on the Act against §§ 1681b, c and d, that concern the form and content of credit reports and the method of disclosure. It then subsumes that if any or all of these sections are unconstitutional, then the whole Act, including §§ 1681e, g, n and o, must fall because the Act is an unseverable whole. This reasoning overlooks the fact that the Congress provided the necessary severability clause in its original enactment of the Consumer Credit Protection Act, 15 U.S.C. § 1601 et seq., of which the Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq., is a subchapter and necessarily is encompassed by that severability provision. The Millstone claim is under § 1681e(b) requiring O’Hanlon to “follow reasonable procedures to assure maximum possible accuracy . . . .” Furthermore, the dis-' closure provision, § 1681g, upon which Millstone also bases some of his claims, stands separate and apart from whatever constitutional infirmities the rest of the Act allegedly suffers. It seems elementary that Congress may compel consumer credit reporting agencies to disclose their findings'to the subjects of their inquiry.

4

. The Supreme Court will be considering some of these issues again in Virginia State Board of Pharmacy v. Virginia Citizens Consumer Council, Inc., No. 74-895, argued this October 1975 Term. In that case, a three-judge district court in the Eastern District of Virginia held that a statute barring pharmacists from publishing or advertising prescription drug prices deprives consumers of their “right to know” in violation of the First Amendment.

5

. The company’s report containing all of the allegations of bad character, read as follows:

Comment. A poll of four of local neighbors at the former address proved that the assureds were very much dislike [sic] here by all informants, mainly because of the attitute [sic] and by the non-discipline of their four children. Mrs. Millstone would allow her children to run free in the area, and they frequently played ball in neighbor’s yards, and even gardens, and tore them up on several occasions. When confronted with this Mrs. Millstone was quoted to have said “they will play ball where they please and no one will stop them.” In addition, both assureds were reported to be the “hippie” type by all neighbors and participated in many demonstrations here in Washington and also housed out of town demonstrators in their house during these demonstrations, and these demonstrators slept on the floors, in the basement and any where [sic] else they could on assured’s property. Assureds were strongly suspected to be drug users by all neighbors, however this could not be positively substantiated by any of our informants. Assured is reported to have shoulder length hair and a beard on one occasion while living here. The risk, a late VW Bus, was used to transport out of town demonstrators to and from the demonstrations here in Washington informats [sic] also stated. Rumors thru [sic] this neighborhood was [sic] that the assureds had lived in three other places in Washinvgton [sic] and were evicted by neighbors from each prior to coming here. Assureds were alos [sic] criticisized [sic] in their utter lack of reasoning and judgement by all informants in this neighborhood.