Syfert Injury Law Firm

Definitions.

Legislative findings and intent; long-term care facilities.

Establishment of the State Long-Term Care Ombudsman Program; designation of ombudsman and legal advocate.

State Long-Term Care Ombudsman Program; duties and responsibilities.

State Long-Term Care Ombudsman Council; duties; membership.

Long-term care ombudsman districts; local long-term care ombudsman councils; duties; appointment.

Conflicts of interest.

State Long-Term Care Ombudsman Program complaint procedures.

State and local ombudsman council investigations.

Local ombudsman council onsite administrative assessments.

Complaint notification and resolution procedures.

Confidentiality.

Citizen access to State Long-Term Care Ombudsman Program services.

Immunity.

Access to facilities, residents, and records.

Interference; retaliation; penalties.

Department oversight; funding.

Complaint data reports.

Training.