Illinois Compiled Statutes
815 ILCS 306/20 (2026)
Notice of consumer's rights; estimate
✓ current as of May 2026
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(815 ILCS 306/20)
Sec. 20.
Notice of consumer's rights; estimate.
When an estimate is required to be presented to a consumer, a motor
vehicle repair facility shall disclose to the prospective consumer an
estimated price quotation or the option to waive the
price quotation by completing the following statement with the consumer's
signature:
"You are entitled to a price estimate for the repairs you have authorized.
The repair price may be less than the estimate but shall not exceed (1) any
price limited estimate or (2) any parts and labor estimate by more than 10%.
Additional repairs may not be performed without your consent. You may waive
your right to a written estimate and require that you be notified if the price
exceeds an amount you have specified.
You may waive your right to an estimate, which gives the motor vehicle
repair facility the right to set the price without your permission. Your
signature will indicate your selection.
(a) I request an estimate in writing before you begin repairs.
Signature .................................
(b) Please proceed with repairs but call me for approval before continuing
if the price exceeds $ ..........
Signature .................................
(c) I do not want an estimate and you may set the price of repairs.
Signature .................................
Date .......... Time ..........
This estimated price for authorized repairs will be honored if the motor
vehicle is delivered to the facility within the time period agreed to by the
consumer and the motor vehicle repair facility."
However, transactions
involving the retail purchase of merchandise when a facility installs the
merchandise as part of the transaction at the discretion of the customer for a
firm price are not included. These transactions shall include but not be
limited to tires, batteries, oil, and lube jobs.
(Source: P.A. 90-426, eff. 1-1-98.)
Notes of Decisions
Cited in 3
cases, 2018–2020 · leading case: Bell v. Ring, 2018 IL App (3d) 170649 (Ill. App. Ct. 2018).
Bell v. Ring, 2018 IL App (3d) 170649 (Ill. App. Ct. 2018). “In making that contention, plaintiffs note that defendant presented no evidence at trial to establish that Lloyd had signed a written waiver of the estimate requirement as mandated by section 20 of the Repair Act ( 815 ILCS 306/20 (West 2016) ) and claim that to allow a…”
Bell v. Ring, 2018 IL App (3d) 170649 (Ill. App. Ct. 2019). “In making that contention, plaintiffs note that defendant presented no evidence at trial to establish that Lloyd had signed a written waiver of the estimate requirement as mandated by section 20 of the Repair Act (815 ILCS 306/20 (West 2016)) and claim that to allow a…”
Bizness, Inc. v. Bacon, 2020 IL App (3d) 190305-U (Ill. App. Ct. 2020). “815 ILCS 306/20 (West 2016). ¶ 18 Here, the written estimate plaintiff presented to Bacon fulfills those consumer protection requirements of the Automotive Repair Act.”
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