Minnesota Statutes

Minn. Stat. § 216B.04 (2026)

Standard Of Service

✓ current as of May 2026

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Every public utility shall furnish safe, adequate, efficient, and reasonable service; provided that service shall be deemed adequate if made so within 90 days after a person requests service. Upon application by a public utility, and for good cause shown, the commission may extend the period for not to exceed another 90 days.

Notes of Decisions

Cited in 3 cases, 1998–2011 · leading case: Siewert v. N. States Power Co., 793 N.W.2d 272 (Minn. 2011).

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Siewert v. N. States Power Co., 793 N.W.2d 272 (Minn. 2011). · cites it 2× “”); see also Minn.Stat. § 216B.04 (2010) (“Every public utility shall furnish safe, adequate, efficient, and reasonable service.”

N. States Power Co. v. City of Mendota Heights, 646 N.W.2d 919 (Minn. Ct. App. 2002). · cites it 2× “17 (1998) (allowing any 50 or more utility customers to file complaint with MPUC if they believe utility’s service does not meet standards of Minn.Stat. § 216B.04). After two days of hearings, the MPUC issued an order concluding that it did "not believe that the current record,…”

Miller-Lagro v. N. States Power Co., 582 N.W.2d 550 (Minn. 1998). · cites it 2× “We therefore hold that NSP had lawful authority to remove the Lagros’ trees if the removal was reasonable and necessary to *554 construct, use, operate, or maintain its power iines and we remand this ease to the district court to make that determination.”

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