Or. Rev. Stat. § 646A.853 (2026)

      646A.853 Notices to customer required before repairing consumer equipment. (1) As used in this section:

      (a) “Certification entity” means a person that engages in evaluating and certifying the technical capabilities and competence of independent repair providers in accordance with standards that the person adopts or that an original equipment manufacturer specifies.

      (b) “Repair certification” means evidence that an independent repair provider has the technical and financial capability and competence necessary to safely, securely and reliably repair digital electronic equipment in accordance with standards that a certification entity specifies.

      (2) Before repairing consumer equipment, an authorized service provider and an independent repair provider shall:

      (a) Post at the authorized service provider’s or independent repair provider’s place of business or on the authorized service provider’s or independent repair provider’s website, or provide directly to customers, a notice that:

      (A) Specifies the steps the authorized service provider or independent repair provider takes to ensure the customer’s privacy and the security of consumer equipment the customer entrusts to the authorized service provider or independent repair provider;

      (B) Recommends steps the consumer should take to ensure privacy and security, including but not limited to:

      (i) Backing up data from the consumer equipment onto another device and permanently erasing the data from the consumer equipment the customer will bring in for repair;

      (ii) Sharing only those passwords or access to functions that are necessary to effect the repair; and

      (iii) Logging out of applications, closing websites and deleting caches or records of application or website use that have sensitive information or that otherwise pose a security risk, such as financial applications or websites, electronic mail or messaging or social media accounts;

      (C) Informs the customer about the customer’s rights to privacy under the laws of this state; and

      (D) Informs the customer about any potential safety concerns about the parts being installed.

      (b) Display all of the authorized service provider’s or independent repair provider’s repair certifications.

      (3) Before repairing consumer equipment, an independent repair provider shall disclose to each customer:

      (a) That the independent repair provider is not an authorized service provider; and

      (b) Whether replacement parts the independent repair provider incorporates into repairs are used replacement parts or are replacement parts provided by suppliers other than the original equipment manufacturer of the consumer equipment. [2024 c.69 §2; 2025 c.290 §2]