Revised Code of Washington

Wash. Rev. Code § 63.14.120 (2026)

✓ current as of May 2026
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(1) At or prior to the time a retail charge agreement or lender credit card agreement is made the seller shall advise the buyer in writing, on the application form or otherwise, or orally that a service charge will be computed on the outstanding balance for each month (which need not be a calendar month) or other regular period agreed upon, the schedule or rate by which the service charge will be computed, and that the buyer may at any time pay his or her total unpaid balance: PROVIDED, That if this information is given orally, the seller shall, upon approval of the buyer's credit, deliver to the buyer or mail to the buyer's address, a memorandum setting forth this information.
(2) The seller or holder of a retail charge agreement or lender credit card agreement shall promptly supply the buyer with a statement as of the end of each monthly period (which need not be a calendar month) or other regular period agreed upon, in which there is any unpaid balance thereunder, which statement shall set forth the following:
(a) The unpaid balance under the retail charge agreement or lender credit card agreement at the beginning and at the end of the period;
(b) Unless otherwise furnished by the seller to the buyer by sales slip, memorandum, or otherwise, a description or identification of the goods or services purchased during the period, the sale price, and the date of each purchase;
(c) The payments made by the buyer to the seller and any other credits to the buyer during the period;
(d) The amount, if any, of any service charge for such period; and
(e) A legend to the effect that the buyer may at any time pay his or her total unpaid balance.
(3) Every retail charge agreement shall contain the following notice in ten point boldface type or larger directly above the space reserved in the charge agreement for the signature of the buyer: NOTICE TO BUYER:
(a) Do not sign this retail charge agreement before you read it or if any spaces intended for the agreed terms are left blank.
(b) You are entitled to a copy of this charge agreement at the time you sign it.
(c) You may at any time pay off the full unpaid balance under this charge agreement.
(d) You may cancel any purchases made under this charge agreement if the seller or his representative solicited in person such purchase, and you sign an agreement for such purchase, at a place other than the seller's business address shown on the charge agreement, by sending notice of such cancellation by certified mail return receipt requested to the seller at his address shown on the charge agreement, which notice shall be posted not later than midnight of the third day (excluding Sundays and holidays) following your signing of the purchase agreement. If you choose to cancel this purchase, you must return or make available to seller at the place of delivery any merchandise, in its original condition, received by you under this purchase agreement.
[ 1984 c 280 s 3; 1981 c 77 s 4; 1972 ex.s. c 47 s 3; 1969 c 2 s 2 (Initiative Measure No. 245, approved November 5, 1968); 1967 c 234 s 7; 1963 c 236 s 12.]

Notes:

Application, saving1981 c 77: See RCW 63.14.903.
Notes of Decisions
Cited in 3 cases, 1993–1997 · leading case: Cazzanigi v. Gen. Elec. Credit Corp., 938 P.2d 819 (Wash. 1997).
Cazzanigi v. Gen. Elec. Credit Corp., 938 P.2d 819 (Wash. 1997). · cites it 2× “In 1992, the Legislature eliminated the differential in service charges allowable under the financing agreements covered by RISA and provided that the service charge "shall not exceed the schedule or rate agreed to by contract and disclosed under RCW 63.14.120(1)." Laws of 1992,…”
Zachman v. Whirlpool Acceptance Corp., 841 P.2d 27 (Wash. 1993). · cites it 8× “RCW 63.14.120. Revolving charge agreements and lender credit card agreements may charge 1 1/2 percent per month, i.”
Cazzanigi v. Gen. Elec. Credit Corp., 132 Wash. 2d 433 (Wash. 1997). · cites it 2× “In 1992, the Legislature eliminated the differential in service charges allowable under the financing agreements covered by RISA and provided that the service charge "shall not exceed the schedule or rate agreed to by contract and disclosed under RCW 63.14.120(1).” Laws op 1992,…”
— Wash. Rev. Code § 63.14.120(1) — 2 cases
Cazzanigi v. Gen. Elec. Credit Corp., 938 P.2d 819 (Wash. 1997). “In 1992, the Legislature eliminated the differential in service charges allowable under the financing agreements covered by RISA and provided that the service charge "shall not exceed the schedule or rate agreed to by contract and disclosed under RCW 63.14.120(1)." Laws of 1992,…”
Cazzanigi v. Gen. Elec. Credit Corp., 132 Wash. 2d 433 (Wash. 1997). “In 1992, the Legislature eliminated the differential in service charges allowable under the financing agreements covered by RISA and provided that the service charge "shall not exceed the schedule or rate agreed to by contract and disclosed under RCW 63.14.120(1).” Laws op 1992,…”
— Wash. Rev. Code § 63.14.120(3)(d) — 1 case
Zachman v. Whirlpool Acceptance Corp., 841 P.2d 27 (Wash. 1993). “RCW 63.14.120. Revolving charge agreements and lender credit card agreements may charge 1 1/2 percent per month, i.”
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