United States v. Bellsouth Telecomm., Inc., 123 F.3d 935 (6th Cir. 1997). · Go Syfert
United States v. Bellsouth Telecomm., Inc., 123 F.3d 935 (6th Cir. 1997). Cases Citing This Book View Copy Cite
320 citation events (216 in the last 25 years) across 46 distinct courts.
Strongest positive: United States ex rel. Griffith v. Conn (kyed, 2015-07-27)
Treatment trajectory · 1997 → 2026 · click a year to view as-of
1997 2011 2026
Top citers, strongest first. 50 distinct citers. How cited ↗
discussed Cited as authority (verbatim quote) United States ex rel. Griffith v. Conn (2×) also: Cited as authority (rule)
E.D. Ky. · 2015 · signal: see · quote attribution · 1 verbatim quote · confidence high
relator must provide the government with the information prior to any public disclosure.
discussed Cited as authority (verbatim quote) State Ex Rel. Beeler, Schad & Diamond, P.C. v. Target Corp.
Ill. App. Ct. · 2006 · quote attribution · 1 verbatim quote · confidence high
we find it difficult to understand how one can be a 'true whistleblower' unless she is responsible for alerting the government to the alleged fraud before such information is in the public domain
discussed Cited as authority (verbatim quote) Fanslow, William v. Chgo Mfg Center Inc
7th Cir. · 2004 · quote attribution · 1 verbatim quote · confidence high
the statute provides examples of the types of activity that are protected, including investigation, initiation of a suit, and testimony, but these examples are not exclusive . . . .
examined Cited as authority (verbatim quote) Laird v. Lockheed Martin Eng (3×)
5th Cir. · 2003 · quote attribution · 3 verbatim quotes · confidence high
to qualify as an original source, the relator must have direct and independent knowledge of the information on which the publicly disclosed allegations are based.
examined Cited as authority (verbatim quote) United States Ex Rel. Laird v. Lockheed Martin Engineering & Science Services Co. (3×) also: Cited as authority (rule)
5th Cir. · 2003 · signal: see also · quote attribution · 2 verbatim quotes · confidence high
the word 'direct' is usually interpreted as 'marked by absence of intervening agency,' while 'independent knowledge' is not 'dependent on public disclosure.
examined Cited as authority (verbatim quote) United States Ex Rel. Yesudian v. Howard University (12×) also: Cited as authority (rule), Cited "see", Cited "see, e.g."
D.C. Cir. · 1998 · signal: see · quote attribution · 2 verbatim quotes · confidence high
the statute provides examples of the types of activity that are protected, including investigation, initiation of a suit, and testimony, but these examples are not exclusive and the legislative history indicates that 'protected activity should ... be interpreted broadly.
discussed Cited as authority (quoted) United States ex rel. Morgan v. Champion Fitness, Inc.
C.D. Ill. · 2019 · quote attribution · 1 verbatim quote · confidence low
public disclosure' also includes documents that have been filed with a court, such as discovery documents and a plaintiff's complaint.
discussed Cited as authority (quoted) United States Ex Rel. Johnson v. Shell Oil Co.
E.D. Tex. · 1999 · quote attribution · 1 verbatim quote · confidence low
in construing 'based upon' to mean 'supported by' we effectively preclude individuals who base any part of their allegations on publicly disclosed information from bringing a qui tam action
cited Cited as authority (rule) State of Texas v. Alexandra Alvarez, Joshua LaFountain, and Dr. Christine Ellis, D.D.S.
txctapp15 · 2026 · confidence medium
McKenzie v. BellSouth Telecomm., Inc., 123 F.3d 935, 940 (6th Cir. 1997)).
cited Cited as authority (rule) Sam Jones Company, LLC v. Biotronik, Inc.
9th Cir. · 2025 · confidence medium
McKenzie v. BellSouth Telecomms., Inc., 123 F.3d 935, 940 (6th Cir. 1997) (substantial identity), abrogated on other grounds by United States ex rel.
cited Cited as authority (rule) Baier v. Community Home Health Care, Inc.
S.D. Ohio · 2025 · confidence medium
McKenzie v. BellSouth Telecomms., Inc. (McKenzie I), 123 F.3d 935, 944 (6th Cir. 1997)).
cited Cited as authority (rule) United States of America v. Rakine
E.D. Mich. · 2023 · confidence medium
McKenzie v. BellSouth Telecommunications, Inc., 123 F.3d 935, 939 (6th Cir. 1997), abrogated on other grounds by Rahimi, 3 F.4th 813 .
discussed Cited as authority (rule) U.S. ex rel. Azam Rahimi v. Rite Aid Corp. (2×) also: Cited "see"
6th Cir. · 2021 · confidence medium
“In applying the substantial-identity test, we held that the relator’s claims are based on prior public disclosures where ‘essentially the same . . . scheme’ was ‘the primary focus’ of the prior disclosure and the complaint.” Holloway, 960 F.3d at 847 (quoting United States ex rel McKenzie v. BellSouth Telecomm., 123 F.3d 935, 940 (6th Cir. 1997)).
discussed Cited as authority (rule) U.S. ex rel. Kathi Holloway (2×) also: Cited "see"
6th Cir. · 2020 · confidence medium
Qui tam actions are barred if they are “based even partly upon public disclosures.” McKenzie, 123 F.3d at 940 (emphasis added).
cited Cited as authority (rule) Copen v. United States of America
N.D. Ohio · 2019 · confidence medium
Bellsouth, 123 F.3d at 937.
examined Cited as authority (rule) United States Ex Rel. Antoon v. Cleveland Clinic Foundation (3×)
6th Cir. · 2015 · confidence medium
McKenzie v. BellSouth Telecommunications, Inc., 123 F.3d 935, 941 (6th Cir. 1997), where we assessed the competing interpretations of that term among the circuits.
cited Cited as authority (rule) United States ex rel. Hagerty v. Cyberonics, Inc.
D. Mass. · 2015 · confidence medium
McKenzie v. BellSouth Telecommunications, Inc., 123 F.3d 935, 943 (6th Cir.1997)).
cited Cited as authority (rule) Merritt v. Mountain Laurel Chalets, Inc.
E.D. Tenn. · 2015 · confidence medium
McKenzie v. BellSouth Telecommunications, Inc., 123 F.3d 935, 944 (6th Cir.1997) (McKenzie I) (quoting Mikes v. Strauss, 889 F.Supp. 746, 753 (S.D.N.Y.1995)).
cited Cited as authority (rule) US ex rel. Mike Ahumada v. NISH
4th Cir. · 2014 · confidence medium
McKenzie v. BellSouth Telecomms., Inc., 123 F.3d 935, 942 (6th Cir.1997) (“[A] relator must inform the government of the alleged fraud before the information has been publicly disclosed.”). 5 .
cited Cited as authority (rule) United States ex rel. Antoon v. Cleveland Clinic Foundation
S.D. Ohio · 2013 · confidence medium
McKenzie v. Bell-South Telecommunications, Inc., 123 F.3d 935, 943 (6th Cir.1997).
discussed Cited as authority (rule) United States ex rel. Garbe v. Kmart Corp.
S.D. Ill. · 2013 · confidence medium
McKenzie v. Bell-South Telecomm., Inc., 123 F.3d 935, 937 (6th Cir.1997) (although the lawsuits and the publicity did not exactly mirror McKenzie’s complaint, the Court agreed that the allegations were publicly disclosed prior to the filing of the suit.).
cited Cited as authority (rule) United States Ex Rel. Ketroser v. Mayo Foundation
8th Cir. · 2013 · confidence medium
McKenzie v. BellSouth Tel., Inc., 123 F.3d 935, 939 (6th Cir.1997), and cases cited (public disclosure “includes documents that have been filed with a court”); United States ex rel.
cited Cited as authority (rule) United States v. Chattanooga-Hamilton County Hospital Authority
E.D. Tenn. · 2013 · confidence medium
McKenzie v. BellSouth Telecommunications, Inc., 123 F.3d 935, 940 (6th Cir.1997)).
discussed Cited as authority (rule) US ex rel. Debra Parks v. Alpharma, Incorporated
4th Cir. · 2012 · confidence medium
McKenzie v. BellSouth Telecomms., Inc., 123 F.3d 935, 944 (6th Cir.1997) (“An employee must supply sufficient facts from which a reasonable jury could conclude that the employee was discharged because of activities which gave the employer reason to believe that the employee was contemplating a qui tam action against it.” (internal quotation marks omitted)).
discussed Cited as authority (rule) United States ex rel. Colquitt v. Abbott Laboratories (2×) also: Cited "see"
N.D. Tex. · 2012 · confidence medium
Second, they have found that the rule serves Congress’s goal of preventing “parasitic qui tam actions in which relators, rather than bringing to light independently discovered information of fraud, simply feed off of previous disclosures of government fraud.” McKenzie, 123 F.3d at 943 (citations and internal quotation marks omitted); see Findley, 105 F.3d at 690-91 .
discussed Cited as authority (rule) Davis v. District of Columbia
D.D.C. · 2011 · confidence medium
McKenzie v. BellSouth Telecomm'cns., Inc., 123 F.3d 935, 942-43 (6th Cir. 1997) (quoting United States ex rel.
cited Cited as authority (rule) United States Ex Rel. Lisitza v. Johnson & Johnson
D. Mass. · 2011 · confidence medium
McKenzie v. BellSouth Telecomm., Inc., 123 F.3d 935, 940 (6th Cir.1997) (“Any ‘action based even partly upon public disclosures’ will be jurisdictionally barred.”).
discussed Cited as authority (rule) United States v. Smith & Nephew, Inc. (2×)
W.D. Tenn. · 2010 · confidence medium
McKenzie v. BellSouth Telecomm., Inc., 123 F.3d 935, 939 (6th Cir.1997) (citing Federal Recovery Servs., Inc. v. United States, 72 F.3d 447 , 450 (5th Cir.1995) and United States ex rel.
cited Cited as authority (rule) United States Ex Rel. Poteet v. Bahler Medical, Inc.
1st Cir. · 2010 · confidence medium
McKenzie v. Bell-South Telcoms., Inc., 123 F.3d 935, 939 (6th Cir.1997) (“ ‘Public disclosure’ also includes documents that have been filed with a court, such as ... a plaintiffs complaint.”); Fed.
cited Cited as authority (rule) United States Ex Rel. Dekort v. Integrated Coast Guard Systems
N.D. Tex. · 2010 · confidence medium
McKenzie v. BellSouth Telecoms., 123 F.3d 935, 938 (6th Cir.1997)).
cited Cited as authority (rule) United States Ex Rel. Ondis v. City of Woonsocket
1st Cir. · 2009 · confidence medium
McKenzie v. Bell-South Telecomms., Inc., 123 F.3d 935, 943 (6th Cir.1997).
discussed Cited as authority (rule) Grayson v. AT & T CORP. (2×)
D.C. · 2009 · confidence medium
Hafter v. Spectrum Emergency Care, Inc., 190 F.3d 1156, 1162 (10th Cir. 1999) ("Direct and independent knowledge is knowledge ‘marked by the absence of an intervening agency ... [and] unmediated by anything but the relator’s own labor.’ ”) (citation omitted); McKenzie, supra note 31, 123 F.3d at 941 (defining direct knowledge "as 'marked by absence of intervening agency’ ” and independent knowledge as "not ‘dependent on public disclosure.' ”); Wang ex rel.
discussed Cited as authority (rule) United States Ex Rel. Duxbury v. Ortho Biotech Products, L.P. (2×)
1st Cir. · 2009 · confidence medium
McKenzie, 123 F.3d at 942-43.
discussed Cited as authority (rule) Knox County, Tennessee, on the relationship of Environmental Termite & Pest Control, Inc., qui tam
Tenn. Ct. App. · 2009 · confidence medium
The word “direct” is usually interpreted as “marked by absence of intervening agency,” McKenzie at 941 (citing Stinson, at 1160), while “independent knowledge” is not “dependant on public disclosure.” McKenzie at 941.
cited Cited as authority (rule) Carol Glaser v. Wound Care Consultants, Inc.
7th Cir. · 2009 · confidence medium
But this is not enough to take this case outside the jurisdictional bar, properly understood; “based upon” does not mean “solely based upon.” Accord 28 No. 07-4036 McKenzie, 123 F.3d at 940; Fed.
cited Cited as authority (rule) Glaser v. Wound Care Consultants, Inc.
7th Cir. · 2009 · confidence medium
McKenzie v. BellSouth Telecomms., Inc., 123 F.3d 935, 940 (6th Cir. 1997); United States ex rel.
examined Cited as authority (rule) Unites States Ex Rel. Poteet v. Medtronic, Inc. (8×) also: Cited "see, e.g."
6th Cir. · 2009 · confidence medium
McKenzie v. BellSouth Telecommunications, Inc., 123 F.3d 935, 938 (6th Cir. 1997).
examined Cited as authority (rule) Poteet v. Medtronic Inc (4×) also: Cited "see, e.g."
6th Cir. · 2009 · confidence medium
McKenzie v. BellSouth Telecommunications, Inc., 123 F.3d 935, 938 (6th Cir. 1997).
cited Cited as authority (rule) Claudia Marlar v. BWXT Y-12 LLC
6th Cir. · 2008 · confidence medium
McKenzie I, 123 F.3d at 944-45.
cited Cited as authority (rule) US Ex Rel. Marlar v. Bwxt Y-12, LLC
6th Cir. · 2008 · confidence medium
McKenzie I, 123 F.3d at 944-45.
discussed Cited as authority (rule) United States Ex Rel. Boothe v. Sun Healthcare Group, Inc.
10th Cir. · 2007 · confidence medium
McKenzie v. BellSouth Telecomm., Inc., 123 F.3d 935, 940 (6th Cir.1997) (citing accordance by Second, Ninth, and Eleventh Circuits and writing: "We conclude that the interpretation of 'based upon’ endorsed by the Tenth Circuit is the most consistent with the FCA’s purpose.”); Minn. Ass'n of Nurse Anesthetists United States ex rel. v. Allina Health System Corp., 276 F.3d 1032 , 1044-47 (8th Cir.2002). 5 .
cited Cited as authority (rule) United States Ex Rel. Fowler v. Caremark RX, L.L.C.
7th Cir. · 2007 · confidence medium
McKenzie v. Bell-South Telecomm., Inc., 123 F.3d 935, 940 (6th Cir.1997); Wang ex rel.
discussed Cited as authority (rule) United States Ex Rel. Lockyer v. Hawaii Pacific Health
D. Haw. · 2007 · confidence medium
McKenzie, 123 F.3d 935, 945 (6th Cir.1997) By contrast, when an employee voices complaints but does not refer to any allegations of fraudulent conduct against the government, the employer lacks the requisite knowledge to make out a FCA retaliation claim.
discussed Cited as authority (rule) United States v. Solinger
W.D. Ky. · 2006 · confidence medium
“Because federal courts are courts of limited jurisdiction, the plaintiff must establish subject matter jurisdiction.” Walburn, 431 F.3d at 970 (citing McKenzie, 123 F.3d at 938). 5 The jurisdictional bar applies where “(1) there has been a public disclosure; (2) of the allegations or transactions that form the basis of the relator’s complaint; and (3) the action is ‘based upon’ the publicly disclosed allegations or transactions.
examined Cited as authority (rule) United States v. Johnson Controls, Inc. (4×) also: Cited "see"
9th Cir. · 2006 · confidence medium
McKenzie v. BellSouth Telecomms., Inc., 123 F.3d 935, 941-43 (6th Cir.1997); United States ex rel.
cited Cited as authority (rule) United States Ex Rel. J. Cooper & Associates, Inc. v. Bernard Hodes Group, Inc.
D.D.C. · 2006 · confidence medium
McKenzie v. BellSouth Telecom., Inc., 123 F.3d 935, 940 (6th Cir.1997), cert. denied, 522 U.S. 1077 , 118 S.Ct. 855 , 139 L.Ed.2d 755 (1998)) (emphasis in original); see also United States ex rel.
examined Cited as authority (rule) Walburn v. Lockheed Martin Corp. (4×)
6th Cir. · 2005 · confidence medium
McKenzie v. Bell-South Telecommunications, Inc., 123 F.3d 935, 938 (6th Cir.1997); see also United *970 States ex rel Lujan v. Hughes Aircraft Co., 243 F.3d 1181, 1187 (9th Cir.2001); Minnesota Ass’n of Nurse Anesthetists v. Allina Health System Corp., 276 F.3d 1032, 1040 (8th Cir.2002).
discussed Cited as authority (rule) Bannon Ex Rel. United States v. Edgewater Medical Center (2×)
N.D. Ill. · 2005 · confidence medium
Id. at 940.
discussed Cited as authority (rule) United States Ex Rel. Louis F. Gilligan Gregory M. Utter, Plaintiffs/relators-Appellees v. Medtronic, Inc.
6th Cir. · 2005 · confidence medium
Jones v. Horizon Healthcare Corp., 160 F.3d 326, 332 (6th Cir.1998) (internal quotations omitted); see also Bledsoe, 342 F.3d at 646; McKenzie, 123 F.3d at 938. *392 The district court found that jurisdiction was proper because the qui tam action was not based upon prior allegations of Medicare fraud.
cited Cited as authority (rule) Gilligan v. Medtronic Inc
6th Cir. · 2005 · confidence medium
Jones v. Horizon Healthcare Corp, 160 F.3d 326, 332 (6th Cir. 1998) (internal quotations omitted); see also Bledsoe, 342 F.3d at 646; McKenzie, 123 F.3d at 938.
Retrieving the full opinion text from the archive…
United States of America, Ex Rel., Mary C. McKenzie Mary C. McKenzie
v.
Bellsouth Telecommunications, Inc., Doing Business as South Central Bell Telephone Company
96-5268.
Court of Appeals for the Sixth Circuit.
Aug 26, 1997.
123 F.3d 935

123 F.3d 935

41 Cont.Cas.Fed. (CCH) P 77,165

UNITED STATES of America, ex rel., Mary C. McKENZIE; Mary
C. McKenzie, Plaintiffs-Appellants,
v.
BELLSOUTH TELECOMMUNICATIONS, INC., doing business as South
Central Bell Telephone Company, Defendant-Appellee.

No. 96-5268.

United States Court of Appeals,
Sixth Circuit.

Argued Feb. 7, 1997.
Decided Aug. 26, 1997.

Ronald J. Zuker (briefed), Vaughan & Zuker, Knoxville, TN, William C. Buckhold (argued and briefed), Leonard Egan (briefed), Thomas A. Lorenzen, Fort & Schlefer, Washington, DC, for Plaintiffs-Appellants.

Matthew H. Patton (argued and briefed), Kilpatrick & Cody, Fred A. Walters, BellSouth Telecommunications, Inc., Atlanta, GA, Arthur G. Seymour, Jr., Frantz, McConnell & Seymour, Knoxville, TN, for Defendant-Appellee.

Before: NORRIS and MOORE, Circuit Judges, RUSSELL, District Judge.[*]

RUSSELL, D.J., delivered the opinion of the court, in which MOORE, J., joined. NORRIS, J. (p. 945), delivered a separate dissenting opinion.

[*~935]1

RUSSELL, District Judge.

2

The plaintiff, Mary McKenzie, brought this qui tam action[1] under the False Claims Act ("FCA"), 31 U.S.C. § 3729-3733, for BellSouth Telecommunications, Inc.'s ("BellSouth") allegedly fraudulent activities against the United States government. McKenzie also asserted a claim on her own behalf under the FCA's whistleblower protection provision. The district court dismissed McKenzie's complaint for lack of subject matter jurisdiction under the FCA, which prohibits qui tam actions "based upon" public disclosures of fraud unless the relator is an "original source" of the information. We affirm in part and reverse in part.

I.

3

McKenzie was an employee of BellSouth's subsidiary, South Central Bell, from December 1966 until March 1992 when she left work on permanent disability status. For most of her career at South Central Bell McKenzie was a dispatcher for the company's maintenance technicians. This position included receiving and processing complaints about telephone service, dispatching repair personnel, and closing these "trouble reports" once repairs were completed.

4

South Central Bell provides telephone service throughout Tennessee, Kentucky, Alabama, Mississippi, and Louisiana and its customers include the Tennessee Valley Authority and a Department of Energy facility at Oak Ridge, Tennessee, both federal facilities. When a telephone line is out of service for more than 24 hours, South Central Bell must refund the cost of that day's service for those customers who request a refund, except in the following circumstances: service is diminished but the line is not completely out of service; repairs are impossible because the customer's premises are inaccessible; the condition is reported by an employee and not the customer; and the customer extends the period of time for repairs to be completed.

5

According to McKenzie's complaint, South Central Bell, to avoid having to make refunds to the United States and other customers, falsified trouble reports so that it would appear that lines were repaired within 24 hours or that one of the exceptions applied. McKenzie says that she and other dispatchers routinely misclassified telephone lines as either in service or diminished service when the lines were actually out of service, reported that service had been restored within 24 hours when it had not been, reported that premises were inaccessible when they were not, and misclassified trouble reports as having been initiated by a South Central Bell employee when they were actually initiated by the customer.

6

McKenzie began complaining to her supervisors at South Central Bell about these practices in 1984 and continued to complain until she left her position on disability status. On one occasion McKenzie showed her supervisor a newspaper article describing a similar fraud being perpetrated in Florida. McKenzie claims that as a result of her complaints she was harassed and threatened with discharge. After suffering two emotional breakdowns a company psychiatrist placed McKenzie on permanent disability leave.

7

McKenzie filed suit under the FCA, which allows individuals with information regarding the commission of fraud against the United States to bring suit on the government's behalf.[2] McKenzie also brought a retaliation claim on her own behalf under 31 U.S.C. § 3730(h).

II.

8

We review the district court's dismissal under Rule 12(b)(1) for lack of subject matter jurisdiction de novo. Duncan v. Rolm Mil-Spec Computers, 917 F.2d 261, 263 (6th Cir.1990). A motion to dismiss is properly granted only if it appears that the plaintiff can prove no set of facts which would entitle her to relief. All factual allegations in the complaint are accepted as true and construed in the light most favorable to the plaintiff. Ang v. Procter & Gamble Co., 932 F.2d 540, 544 (6th Cir.1991). Federal courts are courts of limited jurisdiction. Aldinger v. Howard, 427 U.S. 1, 15, 96 S.Ct. 2413, 2421, 49 L.Ed.2d 276 (1976). Therefore, the plaintiff bears the burden of establishing jurisdiction. Theunissen v. Matthews, 935 F.2d 1454, 1458 (6th Cir.1991).

III.

9

The qui tam provision of the False Claims Act allows private citizens, acting on behalf of the government, to recover treble damages from anyone who has committed a fraud upon the government.[3] Any individual bringing such an action can receive up to 30% of the money recovered. 31 U.S.C. § 3730(d)(2). Congress has placed some jurisdictional limits on qui tam actions, however, in the interest of avoiding parasitic suits. See United States ex rel. Siller v. Becton Dickinson & Co., 21 F.3d 1339, 1347 (4th Cir.), cert. denied, 513 U.S. 928, 115 S.Ct. 316, 130 L.Ed.2d 278 (1994). Specifically, the Act provides: "No court shall have jurisdiction over an action under this section based upon the public disclosure of allegations or transactions in a criminal, civil, or administrative hearing, ... or from the news media, unless the action is brought by the Attorney General or the person bringing the action is the original source of the information." 31 U.S.C. § 3730(e)(4)(A) (emphasis added).

10

The original version of the FCA, enacted in 1863, allowed anyone to bring a qui tam action and receive 50 percent of the amount recovered. S. REP. NO. 345, 99 th Cong., 2d Sess. 8-10 (1986), reprinted in 1986 U.S.C.C.A.N. 5266, 5273. This broad provision led to abuse and in 1943, following the Supreme Court's decision in United States ex rel. Marcus v. Hess, 317 U.S. 537, 63 S.Ct. 379, 87 L.Ed. 443 (1943), which held that a relator could bring a qui tam action even though the action was based entirely upon information contained in a government indictment, Congress amended the FCA. The 1943 version precluded actions "based on evidence or information the government had when the action was brought." United States ex rel. Stinson v. Prudential Insurance Co., 944 F.2d 1149, 1153 (3d Cir.1991) (quoting 31 U.S.C. § 3730(b)(4) (1982) (superseded)). This led to claims being barred even in cases where the qui tam plaintiff supplied the information to the government before filing the claim. See United States ex rel. Wisconsin v. Dean, 729 F.2d 1100, 1106 (7th Cir.1984).

11

In 1986, Congress amended the FCA again "to encourage any individual knowing of Government fraud to bring that information forward." S. REP. NO. 345, 99 th Cong., 2d Sess. (1986), reprinted in 1986 U.S.C.C.A.N. 5266. "To revitalize the qui tam provisions, the amendment provided incentives for private enforcement, including increased monetary awards, adopted a lower burden of proof, and allowed the qui tam plaintiff to remain a party to the action even if the Government intervenes." Stinson, 944 F.2d at 1154. Our focus is on whether the 1986 amendments extend jurisdiction to include McKenzie's suit.

IV.

1. "Based Upon" a Public Disclosure

12

The first issue to be addressed is whether there has been a "public disclosure" because if there has not, there is no jurisdictional bar. United States ex rel. Fine v. Advanced Sciences, Inc., 99 F.3d 1000, 1004 (10th Cir.1996); United States ex rel. Springfield Terminal Ry. v. Quinn, 14 F.3d 645, 651 (D.C.Cir.1994); Cooper v. Blue Cross and Blue Shield, 19 F.3d 562, 565 n. 4 (11th Cir.1994). Although the FCA was designed to encourage corporate whistleblowers, a "relator must be a true whistleblower." United States ex rel. Taxpayers Against Fraud v. General Elec. Co., 41 F.3d 1032, 1035 (6th Cir.1994). She is unable to pursue the suit and collect a percentage of the recovery if the case is based upon information that has previously been made public or if the claim has already been filed by another. Id.

[*~935]13

A public disclosure occurs when information has been disseminated through "a criminal, civil, or administrative hearing, in a congressional, administrative, or Government [General] Accounting Office report, hearing, audit, or investigation, or from the news media." 31 U.S.C. § 3730(e)(4)(A). "Public disclosure" also includes documents that have been filed with a court, such as discovery documents and a plaintiff's complaint. Quinn, 14 F.3d at 652; Federal Recovery Servs., Inc. v. United States, 72 F.3d 447, 450 (5th Cir.1995) ("[A]ny information disclosed through civil litigation and on file with the clerks office should be considered a public disclosure of allegations in a civil hearing for the purposes of section 3730(e)(4)(A)." (quoting United States ex rel. Siller v. Becton Dickinson & Co., 21 F.3d 1339, 1350 (4th Cir.), cert. denied, 513 U.S. 928, 115 S.Ct. 316, 130 L.Ed.2d 278 (1994))).

14

The district court concluded that McKenzie's allegations were "based upon" information publicly disclosed through two lawsuits against companies owned by BellSouth. The first lawsuit, the Dorris case, was filed by Ronald Dorris against South Central Bell in a Tennessee state court, asserting wrongful discharge and tort claims. One of Dorris's allegations was that South Central Bell employees were incorrectly reporting the time at which a repair was made if the repair was not made within the time promised. Although not directly addressing fraud against federal facilities, Dorris's allegations are nearly identical to some of McKenzie's claims,[4] and the suit was widely disseminated by Tennessee newspapers.[5]

15

The second lawsuit, Falsetti, was a qui tam action filed against another division of BellSouth, Southern Bell. Falsetti contained allegations similar to those in McKenzie's complaint, regarding federal customers in Southern Bell's region, Florida, Georgia, North Carolina, and South Carolina. In fact, large portions of McKenzie's complaint are nearly identical to portions of the Falsetti complaint, and McKenzie acknowledges that she showed her supervisor a newspaper article concerning the Falsetti case.

16

McKenzie contends that because her allegations involve only South Central Bell's practices in Tennessee the Falsetti allegations do not constitute public disclosure, even though both claims are ultimately against BellSouth. The Tenth Circuit considered a similar claim in United States ex rel. Fine v. Sandia Corp., 70 F.3d 568 (10th Cir.1995). In Sandia, the relator brought an action against Sandia Corporation, which is one of several laboratories owned by the Department of Energy. The court concluded that the district court lacked subject matter jurisdiction because previous disclosures had "sufficiently alerted the government to the likelihood that Sandia" would be engaged in fraudulent behavior. Id. at 571. The plaintiff contended that even though there had already been a public disclosure of the fraudulent practices, the disclosure concerned only "the national laboratories' practices" and the practices of two of the laboratories while his complaint specifically addressed Sandia. The court rejected this argument and concluded: "Because the [Government Accounting Office] report and the congressional hearing set the government on the trail of the alleged fraud without Mr. Fine's assistance, we believe it would be contrary to the purposes of the FCA to exercise jurisdiction over his claim." Id.

17

It is clear that McKenzie's allegations were publicly disclosed prior to the filing of her suit through the Falsetti and Dorris cases and the publicity related to them. Therefore, we must next consider whether McKenzie's qui tam action is "based upon" these prior disclosures. Cooper v. Blue Cross and Blue Shield, 19 F.3d 562, 565 n. 4 (11th Cir.1994). McKenzie urges us to adopt the standard for "based upon" articulated by the Fourth Circuit in United States ex rel. Siller v. Becton Dickinson & Co., 21 F.3d 1339 (4th Cir.), cert. denied, 513 U.S. 928, 115 S.Ct. 316, 130 L.Ed.2d 278 (1994). Siller concluded that "based upon" means "derived from" and, therefore, "a relator's action is 'based upon' a public disclosure of allegations only where the relator has actually derived from that disclosure the allegations upon which his qui tam action is based." Id. at 1348. Under this interpretation two identical suits could proceed so long as each relator did not derive his or her claim from the other.

18

The Tenth Circuit adopted a different interpretation of "based upon" in United States ex rel. Precision Co. v. Koch Indus., 971 F.2d 548 (10th Cir.1992), cert. denied, 507 U.S. 951, 113 S.Ct. 1364, 122 L.Ed.2d 742 (1993). In Precision, the court interpreted "based upon" to mean "supported by," which includes any action based even partly upon public disclosures. The court concluded: "Congress chose not to insert the adverb 'solely', and we cannot, because to do so would dramatically alter the statute's plain meaning." Id. at 552. The court continued: "Not only are we governed by the plain language of the statute, we must also be mindful that 'statutes conferring jurisdiction on federal courts are to be strictly construed, and doubts resolved against federal jurisdiction.' " Id. (quoting F & S Constr. v. Jensen, 337 F.2d 160, 161 (10th Cir.1964)). Three other circuits have adopted similar approaches. See Cooper v. Blue Cross and Blue Shield, 19 F.3d 562, 567 (11th Cir.1994) (holding "based upon" to mean "supported by" and "qui tam suits" to be based upon public disclosures even if the relator had independent evidence of wrongdoing); Wang v. FMC Corp., 975 F.2d 1412, 1417 (9th Cir.1992) (holding a qui tam suit based upon public disclosures even though it contained some new allegations because "the allegation repeats what the public already knows"); United States ex rel. Dick v. Long Island Lighting Co., 912 F.2d 13, 17 (2d Cir.1990) ("[I]f the information on which a qui tam suit is based is in the public domain, and the qui tam plaintiff was not a source of that information, then the suit is barred."). The Tenth Circuit later clarified its interpretation by explaining that a court "must determine whether 'substantial identity' exists between the publicly disclosed allegations or transactions and the qui tam complaint." U.S. ex rel. Fine v. Advanced Sciences, Inc., 99 F.3d 1000, 1006 (10th Cir.1996).

[*~935]19

We conclude that the interpretation of "based upon" endorsed by the Tenth Circuit is the most consistent with the FCA's purpose. The jurisdictional requirements are designed to restrict the number of persons who can bring qui tam actions and thereby avoid parasitic suits. In construing "based upon" to mean "supported by" we effectively preclude individuals who base any part of their allegations on publicly disclosed information from bringing a qui tam action. Precision, 971 F.2d at 552. McKenzie's claims are clearly "based upon" public disclosures. They are not merely similar to the allegations in Dorris and Falsetti; portions of McKenzie's complaint are virtually identical to the complaint in Falsetti, and McKenzie admits, in her complaint, awareness of the Falsetti allegations. In addition, her allegations are the same as some of the allegations made by Dorris and reported in the Tennessee newspapers. Therefore, it is not difficult to conclude that McKenzie's lawsuit is based, at least in part, upon the allegations brought in Dorris and Falsetti.

20

2. "Original Source"

[*~937]21

Because we have determined that McKenzie's allegations were based upon public disclosures, she must have been an "original source" for the district court to have jurisdiction over her action. 31 U.S.C. § 3730(e)(4)(A); Precision, 971 F.2d at 553. An "original source" is "an individual who has direct and independent knowledge of the information on which the allegations are based and has voluntarily provided the information to the Government before filing an action under this section which is based on the information." 31 U.S.C. § 3730(e)(4)(B).

[*~941]22

In construing the term "original source," other courts have "impose[d] a conjunctive requirement--direct and independent--on qui tam plaintiffs." United States ex rel. Springfield Terminal Ry. v. Quinn, 14 F.3d 645, 656 (D.C.Cir.1994); United States ex rel. Stinson v. Prudential Ins. Co., 944 F.2d 1149, 1160 (3d Cir.1991); United States ex rel. Dick v. Long Island Lighting Co., 912 F.2d 13, 16 (2d Cir.1990); Houck v. Folding Carton Admin. Comm., 881 F.2d 494, 505 (7th Cir.1989), cert. denied, 494 U.S. 1027, 110 S.Ct. 1471, 108 L.Ed.2d 609 (1990). The word "direct" is usually interpreted as "marked by absence of intervening agency," Stinson, 944 F.2d at 1160, while "independent knowledge" is not "dependant on public disclosure." Houck, 881 F.2d at 505.

23

The meaning of "original source" is a matter of first impression for this Circuit, and the other circuits have taken different approaches to determining whether a relator is an original source. The Second Circuit, for example, has concluded that "a plaintiff also must have directly or indirectly been a source to the entity that publicly disclosed the allegations on which a suit is based." United States ex rel. Dick v. Long Island Lighting Co., 912 F.2d 13, 16 (2d Cir.1990). In Dick, the public disclosure was a prior lawsuit with the same allegations. The court determined that because the relators were not the source of the allegations in the first lawsuit, they did not qualify as original sources.

24

The Ninth Circuit adopted a similar construction in Wang v. FMC Corp., 975 F.2d 1412, 1418 (9th Cir.1992). In Wang, the court concluded that the relator had direct and independent knowledge of the alleged fraud, but because someone else publicly disclosed the alleged fraud first, the relator was barred from bringing suit. Id. at 1417-18. "To bring a qui tam suit, one must have had a hand in the public disclosure of allegations that are a part of one's suit." Id. at 1418. Under this interpretation, one who discloses an allegation directly or indirectly by reporting it to the government or the media is an original source. Id. at 1419. The court reasoned:

25

If, however, someone republishes an allegation that already has been publicly disclosed, he cannot bring a qui tam suit even if he has "direct and independent knowledge" of the fraud. He is no "whistleblower." A "whistleblower" sounds the alarm; he does not echo it. The Act rewards those brave enough to speak in the face of a "conspiracy of silence" and not their mimics.

26

Id. (citing S. R EP. NO. 345, 99th Cong., 2d Sess. at 6, reprinted in 1986 U.S.C.C.A.N. 5271).

27

The Eleventh Circuit, on the other hand, has taken a different approach and concluded that the FCA only requires direct and independent knowledge. The court came to this conclusion because the Second and Ninth Circuits' requirement "does not appear in the plain language of the statute, and we find no support for it in the legislative history." Cooper, 19 F.3d at 568 n.13. In Cooper, the relator had independently researched the alleged fraud and had reported it to members of Congress. His knowledge "was obtained independently of the allegations disclosed at the [Congressional] hearing." Id. at 568. The court, relying on legislative history, concluded that " 'a party with knowledge of fraud against government should be able to maintain a qui tam action so long as he had some of the information in advance of the public disclosure.' " Id. (quoting Senator Grassley). The Third, Fourth and Tenth Circuits have adopted similar approaches. See United States ex rel. Fine v. Advanced Sciences, Inc., 99 F.3d 1000, 1006-07 (10th Cir.1996) ("[D]irect knowledge is knowledge gained by the relator's own efforts and not acquired from the labors of others.... [T]o be independent the relator's knowledge must not be derivative of the information of others, even if those others may qualify as original sources."); United States ex rel. Siller v. Becton Dickinson & Co., 21 F.3d 1339, 1355 (4th Cir.1994) ("[A] qui tam plaintiff need not be a source to the entity that publicly disclosed the allegations on which the qui tam action is based in order to be an original source.... [He need only have] direct and independent knowledge of the information on which the allegations in the public disclosure [are] based."); United States ex rel. Stinson v. Prudential Ins. Co., 944 F.2d 1149, 1160 (3d Cir.1990) ("[A] relator who would not have learned of the information absent public disclosure did not have 'independent' information within the statutory definition of 'original source.' " (citing Houck on Behalf of U.S. v. Folding Carton Admin. Comm., 881 F.2d 494, 505 (7th Cir.1989), cert. denied, 494 U.S. 1027, 110 S.Ct. 1471, 108 L.Ed.2d 609 (1990))).

28

The D.C. Circuit recently articulated a third approach to determining whether a relator is an "original source" in United States ex rel. Findley v. FPC-Boron Employees' Club, 105 F.3d 675 (D.C.Cir.1997). In Findley, the court adopted an analysis similar to that employed by the Second and Ninth Circuits but with one crucial difference--the relator must have informed the government of the allegations before they become public disclosures. In addition, to be an original source, one must "have direct and independent knowledge of the information on which the publicly disclosed allegations are based." Id. at 690. The court defined "direct" to mean first-hand knowledge and "independent" to mean that the information known by the relator does not depend or rely upon the public disclosures. Id.

29

In declining to adopt the Second and Ninth Circuits' approach, the court explained that "the statute only contemplates an 'original source' being a 'source' to the government" and not to the world at large. Id. at 690. The court noted that the statute itself does not impose the requirement that the "original source" provide information to the entity that made the public disclosures, merely requiring that the relator "voluntarily provide[ ] the information to the government." Id.; 31 U.S.C. § 3730(e)(4)(B).

30

Although this Court has not yet addressed the issue of when one is an "original source," it had an opportunity to consider the FCA in United States ex rel. Taxpayers Against Fraud v. General Elec. Co., 41 F.3d 1032, 1035 (6th Cir.1994). In Taxpayers, this Court discussed the requirements for being a "whistleblower":

31

[T]he relator must be a true 'whistleblower'; therefore, he is precluded from collecting a bounty if the case is brought on the basis of information that has already been publicly disclosed, or if someone else has filed the claim first.

[*~942]32

Id. at 1035. We find it difficult to understand how one can be a "true whistleblower" unless she is responsible for alerting the government to the alleged fraud before such information is in the public domain. Therefore, we adopt the approach of the District of Columbia Circuit and conclude that, to be an original source, a relator must inform the government of the alleged fraud before the information has been publicly disclosed.

33

We reach this conclusion based on Congress's purpose in amending the Act and the plain meaning of the Act. Before the 1986 amendments, jurisdiction under the FCA had experienced two extremes: The original statute which allowed suits to proceed even though they had been copied from federal indictments, and the 1943 amendments to the Act, which precluded all suits in which the government already had knowledge of the fraud even if that knowledge came from the relator. See United States ex rel. Marcus v. Hess, 317 U.S. 537, 63 S.Ct. 379, 87 L.Ed. 443 (1943); United States ex rel. Wisconsin v. Dean, 729 F.2d 1100, 1106 (7th Cir.1984).

34

"The purpose of the qui tam provisions of the FCA is to encourage private individuals who are aware of fraud being perpetrated against the Government to bring such information forward." H.R. REP. NO. 660, 99th Cong., 2d Sess. 22 (1986). The interpretation of "original source" adopted by this Court today is consistent with this goal and "is most likely to bring 'wrongdoing to light' since, by barring those who come forward only after public disclosure of possible False Claims Act violations from acting as qui tam plaintiffs, it discourages persons with relevant information from remaining silent and encourages them to report such information at the earliest possible time." Dick, 912 F.2d at 18.

35

At the same time, this approach furthers Congress's second goal in amending the FCA: "[T]o prevent 'parasitic' qui tam actions in which relators, rather than bringing to light independently discovered information of fraud, simply feed off of previous disclosures of government fraud." Siller, 21 F.3d at 1347. Anyone who alerts the government and is a "true whistleblower" deserves any reward that may be obtained by pursuing a qui tam action under the FCA. However, the individual who sits on the sidelines while others disclose the allegations that form the basis of her complaint should not be able to participate in any award. This would be contrary to the purpose of the statute.

36

In adopting the D.C. Circuit's approach over that of the Second and Ninth Circuits we conclude that, although both approaches require that the relator be the first to "blow the whistle," the D.C. Circuit's requirements do more to promote the FCA's mission--to alert the government that a fraud is being perpetrated against it. The statute's requirement that a relator file his or her action under seal for the U.S. Attorney's Office to review before proceeding with the action supports this interpretation. The government has the clearest interest in the information and the FCA was designed to give whistleblowers the incentive to provide the government with such information. Further, this interpretation protects the "true whistleblower," the person who reports fraud to the government before it is publicly disclosed, by allowing her to maintain a qui tam action. As the court explained in Findley, "[a] person who provided information to the government that subsequently was uncovered by a reporter and printed in the newspaper would still be able to maintain a qui tam action." Findley, 105 F.3d at 690.

[*943]37

To qualify as an original source, the relator must have direct and independent knowledge of the information on which the publicly disclosed allegations are based. In addition, the relator must provide the government with the information prior to any public disclosure. There is no additional requirement that the relator be responsible for providing the information to the entity that publicly disclosed the allegation of fraud as long as the relator provides the information to the government prior to any public disclosure.

38

Based on this interpretation, it is clear that McKenzie is not an "original source." Her complaint was filed three years after Falsetti and well after the allegations in Dorris were made public. She was not the first to inform the government of the alleged fraud being perpetrated by BellSouth through a subsidiary, nor was she the first to report alleged fraud on the part of South Central Bell. McKenzie is not a "true whistleblower" and cannot benefit as if she were one.

V.

39

Even though we have determined that McKenzie cannot bring a qui tam action under the FCA, we must still consider her claim for retaliation. The FCA, to further encourage whistleblowers, provides protection for those who pursue or contribute to qui tam actions. Specifically, § 3730(h) states:

40

Any employee who is discharged, demoted, suspended, threatened, harassed, or in any other manner discriminated against in the terms or conditions of employment by his or her employer because of lawful acts done by the employee on behalf of the employee or others in furtherance of an action under this section, including investigation for, initiation of, testimony for, or assistance in an action filed or to be filed under this section, shall be entitled to all relief necessary to make the employee whole.

41

31 U.S.C. § 3730(h) (emphasis added). The legislative history indicates that Congress understood "that few individuals will expose fraud if they fear their disclosures will lead to harassment, demotion, loss of employment or any other form of retaliation." S.REP. NO. 345, 99th Cong., 2d Sess. 35 (1986), reprinted in, 1986 U.S.C.C.A.N. 5266, 5300.

[*~944]42

For a retaliation claim to be successful, the plaintiff must show that she was engaged in a protected activity and that her employer knew about it. See Robertson v. Bell Helicopter Textron, Inc., 32 F.3d 948, 951 (5th Cir.1994) (citing S.REP. NO. 345, 99th Cong., 2d Sess. 35 (1986), reprinted in, 1986 U.S.C.C.A.N. 5266, 5300), cert. denied, 513 U.S. 1154, 115 S.Ct. 1110, 130 L.Ed.2d 1075 (1995). The statute provides examples of the types of activity that are protected, including investigation, initiation of a suit, and testimony, but these examples are not exclusive and the legislative history indicates that "[p]rotected activity should ... be interpreted broadly." S.REP. NO. 345, 99th Cong., 2d Sess. 35 (1986), reprinted in, 1986 U.S.C.C.A.N. 5266, 5300. We conclude that the activity engaged in by McKenzie, including bringing the alleged fraud to the attention of her supervisors and showing them a newspaper article describing a qui tam action in Florida involving similar allegations of fraud, are protected activities within the meaning of the Act.

43

Section 3730(h) "provides relief only if the whistleblower can show by a preponderance of the evidence that the employer's retaliatory actions resulted 'because' of the whistleblower's participation in a protected activity." Id. Several courts have concluded that § 3730(h) allows internal or intracorporate whistleblowers to recover for retaliation. See Robertson, 32 F.3d at 951 (noting district court cases that have concluded that § 3730(h) protects internal whistleblowers). However, these courts have given the internal whistleblower a heavier burden to carry when seeking relief under § 3730(h). For example, the Fifth Circuit, in Robertson v. Bell Helicopter Textron, concluded that the plaintiff's complaints to his employer about allegedly fraudulent activity did not constitute a protected activity because "he never used the terms 'illegal,' 'unlawful,' or 'qui tam action.' " Id. In addition, the Robertson court concluded that the plaintiff's investigative activities were within the scope of his employment and his employer had no reason to know that such investigations extended beyond the requirements of his position in furtherance of a qui tam action. Id. See also United States ex rel. Ramseyer v. Century Healthcare Corp., 90 F.3d 1514, 1522 (10th Cir.1996) (concluding that plaintiff's retaliation claim was properly dismissed because her activities were part of her employment duties and she had not otherwise indicated an intent to pursue a qui tam action or to report alleged fraud to government officials).

44

McKenzie advocates the interpretation of § 3730(h) adopted by the district court in Mikes v. Strauss, 889 F.Supp. 746 (S.D.N.Y.1995), another case involving an internal whistleblower. In Mikes, the court concluded that the plaintiff's activities, observing inappropriate use of tests, investigating the use of tests, and reporting her conclusions to her employers, constituted protected activities. Id. at 752. The court, in considering whether the employer had sufficient knowledge of the plaintiff's activities, interpreted Robertson as requiring the following: "[A]n employee must supply sufficient facts from which a reasonable jury could conclude that the employee was discharged because of activities which gave the employer reason to believe that the employee was contemplating a qui tam action against it." Id. at 753. Based on this interpretation, McKenzie has sufficiently stated activities that would have given South Central Bell reason to believe that she was contemplating a qui tam action. We believe the Mikes interpretation of Robertson to be correct.

45

Even if we were to adopt a more limited interpretation of Robertson, McKenzie's allegations are distinguishable in two respects. First, McKenzie alleges that she showed her supervisors a "newspaper article about a similar fraud being perpetrated by the telephone company in Florida," a reference to the Falsetti litigation, which, as noted above, closely parallels McKenzie's qui tam action. Since Falsetti involved a fraud perpetrated against the federal government by another subsidiary of BellSouth, McKenzie's putting BellSouth on notice that she was aware of the Falsetti allegations would constitute facts considered significant by the Robertson court. Second, McKenzie's activities were not within the scope of her employment and, coupled with her presentation of the newspaper article, served to put South Central Bell on notice of the possibility of a qui tam action. Therefore, McKenzie's retaliation claim should not have been dismissed.

VI.

46

Because McKenzie's claim is based upon publicly disclosed information and because she is not an "original source" as that term is defined above, the district court was correct in determining that it did not have subject matter jurisdiction over her qui tam action. However, the district court improperly dismissed McKenzie's claim for retaliation because she has adequately alleged that her employer was aware that she was contemplating pursuing a qui tam action under the FCA. Discovery shall reveal whether these allegations can be supported. Therefore, we AFFIRM the dismissal of the qui tam action, but we REVERSE the district court's order dismissing McKenzie's retaliation claim, and REMAND for further proceedings consistent with this decision.

47

ALAN E. NORRIS, dissenting. Because I would affirm the district court, I respectfully dissent.

*

The Honorable Thomas B. Russell, United States District Judge for the Western District of Kentucky, sitting by designation

1

A qui tam action is one "brought by an informer, under a statute which establishes a penalty for the commission or omission of a certain act ..., part of the penalty to go to any person who brings such action and the remainder to the state or some other institution." BLACK'S LAW DICTIONARY 1251 (6th ed.1990)

2

The statute requires persons bringing a suit under its provisions ("relators") to submit the allegations under seal to the United States Attorney's office. The United States Attorney reviews the allegations and determines whether it would be in the government's interest to intervene in the suit. McKenzie complied with this requirement and the United States elected not to intervene

3

McKenzie alleges that BellSouth violated sections of the Act that prohibit "knowingly present[ing], or caus[ing] to be presented [to the United States government] a false or fraudulent claim for payment or approval," and "knowingly mak[ing], us[ing], or caus[ing] to be made or used, a false record or statement to conceal, avoid, or decrease an obligation to pay or transmit money or property to the Government." 31 U.S.C. § 3729(a)(1), (7)

4

Dorris's complaint alleges fraudulent conduct similar to that alleged by McKenzie. For example, the complaint states:

11

In 1990, Defendant South Central Bell, by and through it employees, ... informed Plaintiff and other South Central Bell repair employees that they were to falsify cable records on repair orders, in order for the Jackson District of South Central Bell to adhere to the qualifications of the Tennessee Public Service Commission

12

Plaintiff was "written-up" by Defendant Matthews and subsequently had an entry placed in his personnel file by Defendant Matthews because plaintiff failed to falsify repair orders on a customer's outside phone line

13

Plaintiff complained about the falsification of said cable codes to the Public Service Commission[.] Plaintiff drew further attention to the falsification of codes, fraud, the misuse of company funds, the misuse of public funds, and fraud towards the Public Service Commission in said fraudulent practices

Joint Appendix 110.

5

An article by The Commercial Appeal, a Memphis newspaper, described Dorris's allegations:

[E]mployees said they were told to backdate reports, so that if a customer's telephone service repair was promised by 5 p.m. and the technician didn't complete the repair until 6 p.m., he would enter 4:55 p.m. on the report.

Richard Locker, False Service Reports Found at Bell, Ex-Worker Says, COMMERCIAL APPEAL (MEMPHIS), Apr. 3, 1994, at Joint Appendix 135. The Chattanooga Times ran a similar story on April 4, 1994. See Ex-Bell Worker Says Report Falsified, CHATTANOOGA TIMES, Apr. 4, 1994, at B1; Joint Appendix 137.