14 C.F.R. § 253.7

Direct notice of certain terms

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A carrier may not impose any terms restricting refunds of the ticket price, imposing monetary penalties on passengers, or raising the ticket price consistent with § 399.88 of the chapter, unless the passenger receives conspicuous written notice of the salient features of those terms on or with the ticket.

[Doc. No. DOT-OST-2010-0140, 76 FR 23163, Apr. 25, 2011, as amended by Doc. No. DOT-OST-2014-0140, 84 FR 15932, Apr. 16, 2019]
Notes of Decisions
Cited in 6 cases (1 in the last 5 years), 2000–2025 · leading case: Harrington v. Am. Airlines, 476 F.3d 29 (1st Cir. 2007).
Harrington v. Am. Airlines, 476 F.3d 29 (1st Cir. 2007). · cites it 2× “14 C.F.R. § 253.7 . The plaintiffs claim that the retained fees constitute a forbidden monetary penalty, imposed without due notice.”
Onoh v. Nw. Airlines, Inc., 613 F.3d 596 (5th Cir. 2010). “§ 41712 (2010) (providing remedial process for unfair and deceptive practices by airlines); 14 C.F.R. § 253.7 (2010) (remedy for failure to provide adequate notice of price-related contractual terms); 14 C.”
All World Prof'l Travel Servs., Inc. v. Am. Airlines, Inc., 282 F. Supp. 2d 1161 (C.D. Cal. 2003). “American argues that under this provision, airlines are specifically permitted to set “terms restricting refunds of the ticket price” and to “imposte] monetary penalties,” requiring only “conspicuous written notice” to do so.”
Leonard v. Nw. Airlines, Inc., 605 N.W.2d 425 (Minn. Ct. App. 2000). “14 CFR § 253.7 (1999). Although the DOT has chosen only to require conspicuous notice of the fees, it could also choose to regulate the amounts.”
Airlines for Amer v. Dept of Trans, 127 F.4th 563 (5th Cir. 2025). “19, 1982) (codified as amended at 14 C.F.R. § 253.7 ) (promulgating rule pursuant to § 411 of the Federal Aviation Act stating that a “passenger shall not be bound by any terms restricting refunds .”
Jean Shrem v. Sw. Airlines Co. (9th Cir. 2019). · cites it 2× “Plaintiffs point to 14 C.F.R. § 253.7 , which explains that a “carrier may not impose any terms restricting refunds of the ticket price [or] imposing monetary penalties on passengers .”
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