C.F.R. » Title 28 » CHAPTER I—DEPARTMENT OF JUSTICE › PART 35—NONDISCRIMINATION ON THE BASIS OF DISABILITY IN STATE AND LOCAL GOVERNMENT SERVICES › Subpart E—Communications

28 C.F.R. § 35.163

Information and signage

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(a) A public entity shall ensure that interested persons, including persons with impaired vision or hearing, can obtain information as to the existence and location of accessible services, activities, and facilities.

(b) A public entity shall provide signage at all inaccessible entrances to each of its facilities, directing users to an accessible entrance or to a location at which they can obtain information about accessible facilities. The international symbol for accessibility shall be used at each accessible entrance of a facility.

Notes of Decisions
Cited in 6 cases, 1994–2017 · leading case: Brooklyn Center for Independence of the Disabled v. Bloomberg
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Brooklyn Center for Independence of the Disabled v. Bloomberg (2013) nysd · cites it 4× “This misinformation not only violates the requirement that people with disabilities must be able to obtain accurate information about the provision of accessible services, see 28 C.F.R. § 35.163 (a), but also dissuades people with disabilities from attempting to use the shelter…”
Bernstein v. City of New York (2015) ca2 “accessible entrance or to a location at which they can obtain information about accessible facilities in violation of 28 CFR 35.163(b).” Am. Compl. ¶ l(k). Second, the amended complaint and attached expert report 2 describe particular instances of the Park’s alleged…”
Clarkson v. Coughlin (1995) nysd “In addition, 28 C.F.R. § 35.163 provides that “a public entity shall ensure that interested persons, including persons with impaired .”
Tyler v. City of Manhattan (1994) ksd “28 C.F.R. § 35.163 (a) requires a public entity to ensure that persons with impaired vision, such as the plaintiff in this case, can obtain information as to the existence and location of city services and activities, including the processing of ADA grievances.”
Melissa Burklow v. Dearborn County and Dearborn County Sheriff (mem. dec.) (2017) indctapp “Burklow cites 28 C.F.R. § 35.163 , which concerns the requirement that a public entity provide information and signage at inaccessible entrances to the public entity’s facilities that directs users to accessible entrances or a location where they can obtain information about…”
Richard Howard Bernstein v. City of New York (2015) ca2 “For example, the amended complaint alleges that the City “[f]ail[ed]to provide signage at all inaccessible entrances to each of its facilities, directing users to an accessible entrance or to a location at which they can obtain information about accessible facilities in…”
— 28 C.F.R. § 35.163(b) — 2 cases
Bernstein v. City of New York (2015) ca2 “accessible entrance or to a location at which they can obtain information about accessible facilities in violation of 28 CFR 35.163(b).” Am. Compl. ¶ l(k). Second, the amended complaint and attached expert report 2 describe particular instances of the Park’s alleged…”
Richard Howard Bernstein v. City of New York (2015) ca2 “For example, the amended complaint alleges that the City “[f]ail[ed]to provide signage at all inaccessible entrances to each of its facilities, directing users to an accessible entrance or to a location at which they can obtain information about accessible facilities in…”
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