NC General Statutes
N.C. Gen. Stat. § 62-131 (2026)
Rates must be just and reasonable; service efficient
✓ current as of July 2026
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(a) Every rate made, demanded or received by any public utility, or by any two or more public utilities jointly, shall be just and reasonable.
(b) Every public utility shall furnish adequate, efficient and reasonable service. (1933, c. 307, ss. 2, 3; 1963, c. 1165, s. 1.)
Notes of Decisions
Cited in 23
cases (2 in the last 5 years), 1966–2022 · leading case: State Ex Rel. Utils. Comm'n v. Pub. Staff-North Carolina Utils. Comm'n, 374 S.E.2d 361 (N.C. 1988).
State Ex Rel. Utils. Comm'n v. Pub. Staff-North Carolina Utils. Comm'n, 374 S.E.2d 361 (N.C. 1988). “" N.C.G.S. § 62-131(b) (1982 Repl.Vol.). This Court has not questioned "the necessity for the Utilities Commission to take into account the efficiency of the company's operations in fixing its rates in a general rate case.”
State Ex Rel. Utils. Comm'n v. Pub. Staff, 343 S.E.2d 898 (N.C. 1986). “" Yet, it is apparent that this rate was viewed by the Commission as only "appropriate" because had Glendale's service been adequate the Commission would have authorized a 15.42% rate of return.”
State Ex Rel. Utils. Comm'n v. Carolina Util. Customers Ass'n, 372 S.E.2d 692 (N.C. 1988). “§ 62-130(a) and N.C.G.S. § 62-131(a). For a proper understanding of appellants' argument a brief explanation of how the IST operates is in order.”
State Ex Rel. Utils. Comm'n v. Gen. Tel. Co. of the Se., 189 S.E.2d 705 (N.C. 1972). “143-144. To prevent such result, the Legislature has conferred upon the Utilities Commission the power to police the operations of the utility company so as to require it to render service of good quality at charges which are reasonable.”
State Ex Rel. Utils. Comm'n v. Edmisten, 230 S.E.2d 651 (N.C. 1976). “” G.S. 62-131 (a). There is moreover in Article 7 a clear statutory dichotomy between rates which are made, fixed or established by the Commission on the one hand and those which are simply permitted or allowed to go into effect at the instance of the utility on the other.”
State Ex Rel. Utils. Comm'n v. Morgan, 177 S.E.2d 405 (N.C. 1970). “G.S. 62-131 (b) ; G.S. 62-42. The identity of Lee Telephone Company was not changed by the transfer of its stock in 1965 from the former stockholders to Central Telephone & Utilities Corporation (erroneously designated by the Commission as Central Telephone Company, the name of…”
State ex rel. Utils. Comm'n v. Edmisten, 242 S.E.2d 862 (N.C. 1978). “*622 G.S. 62-131 provides: “Rates must be just and reasonable; service efficient.”
State ex rel. Utils. Comm'n v. Buck Island, Inc., 592 S.E.2d 244 (N.C. Ct. App. 2004). “” N.C. Gen. Stat. § 62-131 (b) (2003). In order to meet this obligation, our legislature gave the Utilities Commission the power and authority to supervise and control the rates charged and the services rendered by a public utility.”
State Ex Rel. Utils. Comm'n v. Edmisten, 230 S.E.2d 647 (N.C. 1976). “A rate is defined as “every compensation, charge, fare, tariff, schedule, toll, rental and classification, or any of them, demanded, observed, charged or collected by any public utility, for any service, product or commodity offered by it to the public, and any rules,…”
State Ex Rel. Utils. Com'n v. Edmisten, 242 S.E.2d 862 (N.C. 1978). “G.S. 62-131 provides: "Rates must be just and reasonable; service efficient.”
State Ex Rel. Utils. Comm'n v. Gen. Tel. Co. of the Se., 208 S.E.2d 681 (N.C. 1974). “) G.S. 62-131 provides: “(a) Every rate made, demanded or received by any public utility, or by any two or more public utilities jointly, shall be just and reasonable, (b) Every public utility shall furnish adequate, efficient and reasonable service.”
State ex rel. Utils. Comm'n v. Cooper, 758 S.E.2d 635 (N.C. 2014). “In Nucor’s view, this language establishing the Commission’s role in North Carolina means that the *439 Commission is prohibited from considering any effect, however harmful, that its order might have beyond North Carolina. The express legislative mandate of section 62-133 is…”
— N.C. Gen. Stat. § 62-131(a) — 6 cases
State Ex Rel. Utils. Comm'n v. Carolina Util. Customers Ass'n, 372 S.E.2d 692 (N.C. 1988). “§ 62-130(a) and N.C.G.S. § 62-131(a). For a proper understanding of appellants' argument a brief explanation of how the IST operates is in order.”
State Ex Rel. Utils. Comm'n v. Edmisten, 230 S.E.2d 651 (N.C. 1976). “” G.S. 62-131 (a). There is moreover in Article 7 a clear statutory dichotomy between rates which are made, fixed or established by the Commission on the one hand and those which are simply permitted or allowed to go into effect at the instance of the utility on the other.”
State ex rel. Utils. Comm'n v. Cooper, 758 S.E.2d 635 (N.C. 2014). “In Nucor’s view, this language establishing the Commission’s role in North Carolina means that the *439 Commission is prohibited from considering any effect, however harmful, that its order might have beyond North Carolina. The express legislative mandate of section 62-133 is…”
State ex rel. Utils. Comm'n v. Stein (N.C. 2020).
State ex rel. Utils. Comm'n v. Stein (N.C. 2020).
— N.C. Gen. Stat. § 62-131(b) — 2 cases
State Ex Rel. Utils. Comm'n v. Pub. Staff-North Carolina Utils. Comm'n, 374 S.E.2d 361 (N.C. 1988). “" N.C.G.S. § 62-131(b) (1982 Repl.Vol.). This Court has not questioned "the necessity for the Utilities Commission to take into account the efficiency of the company's operations in fixing its rates in a general rate case.”
State Ex Rel. Utils. Com'n v. Edmisten, 242 S.E.2d 862 (N.C. 1978). “G.S. 62-131 provides: "Rates must be just and reasonable; service efficient.”
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