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Ohio Revised Code

Ohio Rev. Code § 1345.02 (2026)

Unfair or deceptive acts or practices

✓ current as of May 2026
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Effective:
October 24, 2024
Latest Legislation:
Senate Bill 98 - 135th General Assembly
PDF:
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(A) No supplier shall commit an unfair or deceptive act or practice in connection with a consumer transaction. Such an unfair or deceptive act or practice by a supplier violates this section whether it occurs before, during, or after the transaction.

(B) Without limiting the scope of division (A) of this section, the act or practice of a supplier in representing any of the following is deceptive:

(1) That the subject of a consumer transaction has sponsorship, approval, performance characteristics, accessories, uses, or benefits that it does not have;

(2) That the subject of a consumer transaction is of a particular standard, quality, grade, style, prescription, or model, if it is not;

(3) That the subject of a consumer transaction is new, or unused, if it is not;

(4) That the subject of a consumer transaction is available to the consumer for a reason that does not exist;

(5) That the subject of a consumer transaction has been supplied in accordance with a previous representation, if it has not, except that the act of a supplier in furnishing similar merchandise of equal or greater value as a good faith substitute does not violate this section;

(6) That the subject of a consumer transaction will be supplied in greater quantity than the supplier intends;

(7) That replacement or repair is needed, if it is not;

(8) That a specific price advantage exists, if it does not;

(9) That the supplier has a sponsorship, approval, or affiliation that the supplier does not have;

(10) That a consumer transaction involves or does not involve a warranty, a disclaimer of warranties or other rights, remedies, or obligations if the representation is false.

(C) In construing division (A) of this section, the court shall give due consideration and great weight to federal trade commission orders, trade regulation rules and guides, and the federal courts' interpretations of subsection 45 (a)(1) of the "Federal Trade Commission Act," 38 Stat. 717 (1914), 15 U.S.C.A. 41, as amended.

(D) No supplier shall offer to a consumer or represent that a consumer will receive a rebate, discount, or other benefit as an inducement for entering into a consumer transaction in return for giving the supplier the names of prospective consumers, or otherwise helping the supplier to enter into other consumer transactions, if earning the benefit is contingent upon an event occurring after the consumer enters into the transaction.

(E)(1) No supplier, in connection with a consumer transaction involving natural gas service or public telecommunications service to a consumer in this state, shall request or submit, or cause to be requested or submitted, a change in the consumer's provider of natural gas service or public telecommunications service, without first obtaining, or causing to be obtained, the verified consent of the consumer. For the purpose of this division and with respect to public telecommunications service only, the procedures necessary for verifying the consent of a consumer shall be those prescribed by rule by the public utilities commission for public telecommunications service under division (D) of section 4905.72 of the Revised Code. Also, for the purpose of this division, the act, omission, or failure of any officer, agent, or other individual, acting for or employed by another person, while acting within the scope of that authority or employment, is the act or failure of that other person.

(2) Consistent with the exclusion, under 47 C.F.R. 64.1100(a)(3), of commercial mobile radio service providers from the verification requirements adopted in 47 C.F.R. 64.1100, 64.1150, 64.1160, 64.1170, 64.1180, and 64.1190 by the federal communications commission, division (E)(1) of this section does not apply to a provider of commercial mobile radio service insofar as such provider is engaged in the provision of commercial mobile radio service. However, when that exclusion no longer is in effect, division (E)(1) of this section shall apply to such a provider.

(3) The attorney general may initiate criminal proceedings for a prosecution under division (C) of section 1345.99 of the Revised Code by presenting evidence of criminal violations to the prosecuting attorney of any county in which the offense may be prosecuted. If the prosecuting attorney does not prosecute the violations, or at the request of the prosecuting attorney, the attorney general may proceed in the prosecution with all the rights, privileges, and powers conferred by law on prosecuting attorneys, including the power to appear before grand juries and to interrogate witnesses before grand juries.

(F) Concerning a consumer transaction in connection with a residential mortgage, and without limiting the scope of division (A) or (B) of this section, the act of a supplier in doing either of the following is deceptive:

(1) Knowingly failing to provide disclosures required under state and federal law;

(2) Knowingly providing a disclosure that includes a material misrepresentation.

(G) Without limiting the scope of division (A) of this section, the failure of a supplier to obtain or maintain any registration, license, bond, or insurance required by state law or local ordinance for the supplier to engage in the supplier's trade or profession is an unfair or deceptive act or practice.

(H) A violation of section 111.242 of the Revised Code is an unfair or deceptive act or practice.

Last updated August 8, 2024 at 3:22 PM

Notes of Decisions
Cited in 429 cases (112 in the last 5 years), 1974–2026 · leading case: Delawder v. Platinum Fin. Servs. Corp., 443 F. Supp. 2d 942 (S.D. Ohio 2005).
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Delawder v. Platinum Fin. Servs. Corp., 443 F. Supp. 2d 942 (S.D. Ohio 2005). · cites it 35× “Ohio Rev.Code § 1345.02; accord Hanlin v.”
Marrone v. Philip Morris USA, Inc., 850 N.E.2d 31 (Ohio 2006). · cites it 18× “R.C. 1345.02 and 1345.03. A consumer has a cause of action and is entitled to relief for any violation of the CSPA.”
Dillon v. Farmers Ins. of Columbus, Inc. (Slip Opinion), 2015 Ohio 5407 (Ohio 2015). · cites it 34× “{¶ 9} In affirming the trial court’s judgment, the appellate court focused on R.C. 1345.02, which provides that an unfair or deceptive act or practice in connection with a consumer transaction violates the CSPA; on R.”
Taylor v. First Resolution Invest. Corp. (Slip Opinion), 2016 Ohio 3444 (Ohio 2016). · cites it 10× “* * * [T]he purpose of both acts is to prohibit both unfair and deceptive acts and this court holds that any violation of any one of the enumerated sections of the FDCPA is necessarily an unfair and deceptive act or practice in violation of R.C. § 1345.02 and/or § 1345.03.”…”
Delahunt v. Cytodyne Tech., 241 F. Supp. 2d 827 (S.D. Ohio 2003). · cites it 17× “Ohio Rev.Code § 1345.02. (A) No supplier shall commit an unconscionable act or practice in connection with a consumer transaction.”
Eagle v. Fred Martin Motor Co., 809 N.E.2d 1161 (Ohio Ct. App. 2004). · cites it 8× “03, the consumer may sue to rescind the transaction or recover his or her damages in an individual action. A consumer may also seek a declaratory judgment, an injunction, or other appropriate relief under R.”
Mid-Am. Acceptance Co. v. Lightle, 579 N.E.2d 721 (Ohio Ct. App. 1989). · cites it 16× “09(B) allows the injured party either to rescind the contract which has been found to violate R.C. 1345.02 or 1345.03 or to recover three times the amount of his or her actual damages, but not both.”
Anderson v. Disc. Drug Mart, Inc., 2021 Ohio 693 (Ohio Ct. App. 2021). · cites it 30× “R.C. 1345.02 and 1345.03. R.C. 1345.02(A) states: No supplier shall commit an unfair or deceptive act or practice in connection with a consumer transaction.”
Pattie v. Coach, Inc., 29 F. Supp. 3d 1051 (N.D. Ohio 2014). · cites it 19× “1 Prior notice may be in the form of “an act or practice determined by [an Ohio court] to violate section 1345.02, 1345.03, or 1345.031 of the Revised Code and committed after the decision containing the determination has been made available for public inspection [by the…”
Edwards v. McCormick, 136 F. Supp. 2d 795 (S.D. Ohio 2001). · cites it 12× “Ohio Consumer Sales Practices Act Claims 12 Ohio Rev.Code § 1345.02 provides: (A) No supplier shall commit an unfair or deceptive act or practice in connection with a consumer transaction.”
Bower v. Int'l Bus. MacHines, Inc., 495 F. Supp. 2d 837 (S.D. Ohio 2007). · cites it 11× “Therefore, the Court SUSTAINS the Defendant’s Motion to Dismiss the Plaintiffs’ claims brought on behalf of the proposed class pursuant to Ohio Rev.Code §§ 1345.02 and 1345.03 for failure to comply with the requirements of Ohio Rev.”
Charvat v. NMP, LLC, 656 F.3d 440 (6th Cir. 2011). · cites it 6× “§ 227 , and the Ohio Consumer Sales Practices Act ("OCSPA"), Ohio Rev. Code Ann. § 1345.02 . He also alleges a state-law claim of invasion of privacy.”
Show all 429 citing cases →
— Ohio Rev. Code § 1345.02(A) — 193 cases
Taylor v. First Resolution Invest. Corp. (Slip Opinion), 2016 Ohio 3444 (Ohio 2016). “* * * [T]he purpose of both acts is to prohibit both unfair and deceptive acts and this court holds that any violation of any one of the enumerated sections of the FDCPA is necessarily an unfair and deceptive act or practice in violation of R.C. § 1345.02 and/or § 1345.03.”…”
Ferron v. Metareward, Inc., 698 F. Supp. 2d 992 (S.D. Ohio 2010).
Frank v. WNB Grp., L.L.C., 2019 Ohio 1687 (Ohio Ct. App. 2019).
Anderson v. Disc. Drug Mart, Inc., 2021 Ohio 693 (Ohio Ct. App. 2021). “R.C. 1345.02 and 1345.03. R.C. 1345.02(A) states: No supplier shall commit an unfair or deceptive act or practice in connection with a consumer transaction.”
Delawder v. Platinum Fin. Servs. Corp., 443 F. Supp. 2d 942 (S.D. Ohio 2005). “Ohio Rev.Code § 1345.02; accord Hanlin v.”
— Ohio Rev. Code § 1345.02(A)(2) — 1 case
State ex rel. Yost v. Cent. Tobacco & Stuff, Inc., 2025 Ohio 4613 (Ohio Ct. App. 2025).
— Ohio Rev. Code § 1345.02(A)(B) — 1 case
Grace v. Perkins Restaurant, 2025 Ohio 213 (Ohio Ct. App. 2025).
— Ohio Rev. Code § 1345.02(B) — 57 cases
Delawder v. Platinum Fin. Servs. Corp., 443 F. Supp. 2d 942 (S.D. Ohio 2005). “Ohio Rev.Code § 1345.02; accord Hanlin v.”
Eagle v. Fred Martin Motor Co., 809 N.E.2d 1161 (Ohio Ct. App. 2004). “03, the consumer may sue to rescind the transaction or recover his or her damages in an individual action. A consumer may also seek a declaratory judgment, an injunction, or other appropriate relief under R.”
McKinney v. Bayer Corp., 744 F. Supp. 2d 733 (N.D. Ohio 2010).
Johnson v. Microsoft Corp., 106 Ohio St. 3d 278 (Ohio 2005).
Averback v. Montrose Ford, Inc., 2019 Ohio 373 (Ohio Ct. App. 2019).
— Ohio Rev. Code § 1345.02(B)(1) — 28 cases
Pattie v. Coach, Inc., 29 F. Supp. 3d 1051 (N.D. Ohio 2014). “1 Prior notice may be in the form of “an act or practice determined by [an Ohio court] to violate section 1345.02, 1345.03, or 1345.031 of the Revised Code and committed after the decision containing the determination has been made available for public inspection [by the…”
Delawder v. Platinum Fin. Servs. Corp., 443 F. Supp. 2d 942 (S.D. Ohio 2005). “Ohio Rev.Code § 1345.02; accord Hanlin v.”
Clayton v. McCary, 426 F. Supp. 248 (N.D. Ohio 1976).
Chesnut v. Progressive Cas. Ins., 850 N.E.2d 751 (Ohio Ct. App. 2006).
Walker v. Dominion Homes, Inc., 842 N.E.2d 570 (Ohio Ct. App. 2005).
— Ohio Rev. Code § 1345.02(B)(10) — 14 cases
Delawder v. Platinum Fin. Servs. Corp., 443 F. Supp. 2d 942 (S.D. Ohio 2005). “Ohio Rev.Code § 1345.02; accord Hanlin v.”
Fletcher v. Don Foss of Cleveland, Inc., 628 N.E.2d 60 (Ohio Ct. App. 1993).
Hartman v. Asset Acceptance Corp., 467 F. Supp. 2d 769 (S.D. Ohio 2004).
Doe v. SexSearch. Com, 502 F. Supp. 2d 719 (N.D. Ohio 2007).
Smaldino v. Larsick, 630 N.E.2d 408 (Ohio Ct. App. 1993).
— Ohio Rev. Code § 1345.02(B)(2) — 21 cases
Traxler v. PPG Indus., Inc., 158 F. Supp. 3d 607 (N.D. Ohio 2016).
St. Clair v. Kroger Co., 581 F. Supp. 2d 896 (N.D. Ohio 2008).
Clayton v. McCary, 426 F. Supp. 248 (N.D. Ohio 1976).
Chesnut v. Progressive Cas. Ins., 850 N.E.2d 751 (Ohio Ct. App. 2006).
Patterson v. Cent. Mills, Inc., 112 F. Supp. 2d 681 (N.D. Ohio 2000).
— Ohio Rev. Code § 1345.02(B)(3) — 1 case
Day v. Beau Townsend Ford, 717 N.E.2d 769 (Ohio Ct. App. 1998).
— Ohio Rev. Code § 1345.02(B)(4) — 1 case
State ex rel. Yost v. Elevate Smoke, L.L.C., 2025 Ohio 5652 (Ohio Ct. App. 2025).
— Ohio Rev. Code § 1345.02(B)(5) — 3 cases
Loury v. Westside Auto. Grp., 2022 Ohio 3673 (Ohio Ct. App. 2022).
Olah v. Ganley Chevrolet, Inc., 946 N.E.2d 771 (Ohio Ct. App. 2010).
Walker v. Cedar Fair. L.P. (N.D. Ohio 2022).
— Ohio Rev. Code § 1345.02(B)(6) — 2 cases
Delawder v. Platinum Fin. Servs. Corp., 443 F. Supp. 2d 942 (S.D. Ohio 2005). “Ohio Rev.Code § 1345.02; accord Hanlin v.”
Hathorn v. Dana Motor, 2016 Ohio 5110 (Ohio Ct. App. 2016).
— Ohio Rev. Code § 1345.02(B)(7) — 3 cases
Smaldino v. Larsick, 630 N.E.2d 408 (Ohio Ct. App. 1993).
Vesper v. Otterbein Lebanon, 2021 Ohio 4545 (Ohio Ct. App. 2021).
Fikri v. Best Buy, Inc., 2013 Ohio 4869 (Ohio Ct. App. 2013).
— Ohio Rev. Code § 1345.02(B)(8) — 7 cases
Anderson v. Disc. Drug Mart, Inc., 2021 Ohio 693 (Ohio Ct. App. 2021). “R.C. 1345.02 and 1345.03. R.C. 1345.02(A) states: No supplier shall commit an unfair or deceptive act or practice in connection with a consumer transaction.”
Pattie v. Coach, Inc., 29 F. Supp. 3d 1051 (N.D. Ohio 2014). “1 Prior notice may be in the form of “an act or practice determined by [an Ohio court] to violate section 1345.02, 1345.03, or 1345.031 of the Revised Code and committed after the decision containing the determination has been made available for public inspection [by the…”
Martin v. Lamrite West, Inc., 2017 Ohio 8170 (Ohio Ct. App. 2017).
Hathorn v. Dana Motor, 2016 Ohio 5110 (Ohio Ct. App. 2016).
Martin v. Lamrite West, Inc., 2015 Ohio 3585 (Ohio Ct. App. 2015).
— Ohio Rev. Code § 1345.02(B)(9) — 4 cases
Barrett-O'Neill v. LALO, LLC, 171 F. Supp. 3d 725 (S.D. Ohio 2016).
Delawder v. Platinum Fin. Servs. Corp., 443 F. Supp. 2d 942 (S.D. Ohio 2005). “Ohio Rev.Code § 1345.02; accord Hanlin v.”
Campbell v. Wallace, 2020 Ohio 6819 (Ohio Ct. App. 2020).
Schwartz v. The Hall Ins. Grp. Inc. (S.D. Ohio 2024).
— Ohio Rev. Code § 1345.02(C) — 10 cases
Foster v. D.B.S. Collection Agency, 463 F. Supp. 2d 783 (S.D. Ohio 2006).
Davis v. Byers Volvo, 2012 Ohio 882 (Ohio Ct. App. 2012).
Edwards v. McCormick, 136 F. Supp. 2d 795 (S.D. Ohio 2001). “Ohio Consumer Sales Practices Act Claims 12 Ohio Rev.Code § 1345.02 provides: (A) No supplier shall commit an unfair or deceptive act or practice in connection with a consumer transaction.”
In Re New Motor Vehs. Canadian Exp. Antitrust Litig., 350 F. Supp. 2d 160 (D. Me. 2004).
Marrone v. Philip Morris USA, Inc., 850 N.E.2d 31 (Ohio 2006). “R.C. 1345.02 and 1345.03. A consumer has a cause of action and is entitled to relief for any violation of the CSPA.”
— Ohio Rev. Code § 1345.02(F) — 2 cases
Salvagne v. Fairfield Ford, Inc., 794 F. Supp. 2d 826 (S.D. Ohio 2010).
Cianfaglione v. Lake Natl. Bank, 2019 Ohio 1299 (Ohio Ct. App. 2019).
— Ohio Rev. Code § 1345.02(F)(2) — 1 case
Glazer v. Chase Home Fin., L.L.C., 2013 Ohio 5589 (Ohio Ct. App. 2013).
— Ohio Rev. Code § 1345.02(G) — 4 cases
Frank v. WNB Grp., L.L.C., 2019 Ohio 1687 (Ohio Ct. App. 2019).
State ex rel. DeWine v. Wolfe, 2022 Ohio 1580 (Ohio Ct. App. 2022).
Schwartz v. AR Bhalli LLC (S.D. Ohio 2025).
Kogan v. Weaver Const. & Roofing, L.L.C. (Ohio Ct. App. 2026).
— Ohio Rev. Code § 1345.02(a) — 2 cases
In re Pharm. Indus. Average Wholesale Price Litig., 230 F.R.D. 61 (D. Mass. 2005).
Williams v. Partners for Payment Relief, LLC (N.D. Ohio 2020).
— Ohio Rev. Code § 1345.02(b) — 1 case
Thomas v. Nat'l Coll. of Virginia, Inc., 901 F. Supp. 2d 1022 (S.D. Ohio 2012).
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