15 U.S.C. § 1693d

Documentation of transfers

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(a) Availability of written documentation to consumer; contentsFor each electronic fund transfer initiated by a consumer from an electronic terminal, the financial institution holding such consumer’s account shall, directly or indirectly, at the time the transfer is initiated, make available to the consumer written documentation of such transfer. The documentation shall clearly set forth to the extent applicable—(1) the amount involved and date the transfer is initiated;(2) the type of transfer;(3) the identity of the consumer’s account with the financial institution from which or to which funds are transferred;(4) the identity of any third party to whom or from whom funds are transferred; and(5) the location or identification of the electronic terminal involved.(b) Notice of credit to consumer

For a consumer’s account which is scheduled to be credited by a preauthorized electronic fund transfer from the same payor at least once in each successive sixty-day period, except where the payor provides positive notice of the transfer to the consumer, the financial institution shall elect to provide promptly either positive notice to the consumer when the credit is made as scheduled, or negative notice to the consumer when the credit is not made as scheduled, in accordance with regulations of the Bureau. The means of notice elected shall be disclosed to the consumer in accordance with section 1693c of this title.

(c) Periodic statement; contentsA financial institution shall provide each consumer with a periodic statement for each account of such consumer that may be accessed by means of an electronic fund transfer. Except as provided in subsections (d) and (e), such statement shall be provided at least monthly for each monthly or shorter cycle in which an electronic fund transfer affecting the account has occurred, or every three months, whichever is more frequent. The statement, which may include information regarding transactions other than electronic fund transfers, shall clearly set forth—(1) with regard to each electronic fund transfer during the period, the information described in subsection (a), which may be provided on an accompanying document;(2) the amount of any fee or charge assessed by the financial institution during the period for electronic fund transfers or for account maintenance;(3) the balances in the consumer’s account at the beginning of the period and at the close of the period; and(4) the address and telephone number to be used by the financial institution for the purpose of receiving any statement inquiry or notice of account error from the consumer. Such address and telephone number shall be preceded by the caption “Direct Inquiries To:” or other similar language indicating that the address and number are to be used for such inquiries or notices.(d) Consumer passbook accounts

In the case of a consumer’s passbook account which may not be accessed by electronic fund transfers other than preauthorized electronic fund transfers crediting the account, a financial institution may, in lieu of complying with the requirements of subsection (c), upon presentation of the passbook provide the consumer in writing with the amount and date of each such transfer involving the account since the passbook was last presented.

(e) Accounts other than passbook accounts

In the case of a consumer’s account, other than a passbook account, which may not be accessed by electronic fund transfers other than preauthorized electronic fund transfers crediting the account, the financial institution may provide a periodic statement on a quarterly basis which otherwise complies with the requirements of subsection (c).

(f) Documentation as evidence

In any action involving a consumer, any documentation required by this section to be given to the consumer which indicates that an electronic fund transfer was made to another person shall be admissible as evidence of such transfer and shall constitute prima facie proof that such transfer was made.

(Pub. L. 90–321, title IX, § 906, as added Pub. L. 95–630, title XX, § 2001, Nov. 10, 1978, 92 Stat. 3731; amended Pub. L. 111–203, title X, § 1084(1), July 21, 2010, 124 Stat. 2081.)Editorial NotesAmendments

2010—Subsec. (b). Pub. L. 111–203 substituted “Bureau” for “Board”.

Statutory Notes and Related SubsidiariesEffective Date of 2010 Amendment

Amendment by Pub. L. 111–203 effective on the designated transfer date, see section 1100H of Pub. L. 111–203, set out as a note under section 552a of Title 5, Government Organization and Employees.

Notes of Decisions

Cited in 9 cases (7 in the last 5 years), 2008–2025 · leading case: Margaretha Widjaja v. Jpmorgan Chase Bank, N.A.

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Margaretha Widjaja v. Jpmorgan Chase Bank, N.A. (2021) ca9 “The second exception—the one relevant here—provides that the cap on liability will be lifted if: (1) an unauthorized transfer appears on the monthly statement banks must send to consumers under 15 U.S.C. § 1693d(c); (2) the consumer fails to report the unauthorized transfer to…”

Peters v. Riggs National Bank, N.A. (2008) dc “have occurred but for the failure of the consumer to report within sixty days of transmittal of the statement (or in extenuating circumstances such as extended travel or hospitalization, within a reasonable time under the circumstances) any unauthorized electronic fund transfer…”

Christen Erika Johnson v. Capital One Bank (Usa) N.A. (2024) dcd · cites it 5× “15 U.S.C. § 1693d(c); see Dkt. 54-1 at 3.”

Collins v. Missouri Electric Cooperatives Employees Credit Union (2008) ca8 · cites it 2× “We also conclude that 15 U.S.C. § 1693d(a) — which Collins newly cites on appeal to support his section 1693d(c) claim — is inapposite.”

Christen Erika Johnson v. Capital One Bank, N.A. (2023) cadc “See 15 U.S.C. § 1693d(c); Reid v. Hurwitz, 920 F.”

Sachs v. Citizens Financial Group, Inc. (2021) ctd “15 U.S.C. § 1693d. To receive reimbursement for fraudulent transfers, consumers must notify the bank of suspected “errors,” see 15 U.”

Walker v. Bank of America, N.A. (2024) ilnd “3 In Count 3, Walker claims that BANA intentionally misrepresented her purchases involving Lienhub, refused to supply accurate accounting records, and altered her BANA records to match those of the Florida counties, all in violation of 15 U.S.C. § 1693d(a). That section requires…”

Trang v. JPMorgan Chase Bank, N.A. (2023) ord “In sum: [T]he cap on liability will be lifted if: (1) an unauthorized transfer appears on the monthly statement banks must send to consumers under 15 U.S.C. § 1693d(c); (2) the consumer fails to report the unauthorized transfer to her bank within 60 days after the statement is…”

Elan Pavlov v. Wells Fargo & Company, Wells Fargo Clearing Services, LLC, and Wells Fargo Advisors Financial Network, LL (2025) mad “15 U.S.C. § 1693d(c). An action under EFTA must be brought “within one year from the date of the occurrence of the violation.”

— 15 U.S.C. § 1693d(a) — 2 cases

Collins v. Missouri Electric Cooperatives Employees Credit Union (2008) ca8 “We also conclude that 15 U.S.C. § 1693d(a) — which Collins newly cites on appeal to support his section 1693d(c) claim — is inapposite.”

— 15 U.S.C. § 1693d(c) — 6 cases

Christen Erika Johnson v. Capital One Bank (Usa) N.A. (2024) dcd “15 U.S.C. § 1693d(c); see Dkt. 54-1 at 3.”

Christen Erika Johnson v. Capital One Bank, N.A. (2023) cadc “See 15 U.S.C. § 1693d(c); Reid v. Hurwitz, 920 F.”

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