New Mexico Statutes

N.M. Stat. § 28-1-10 (2026)

Grievance procedure.

✓ current as of May 2026
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A. A person claiming to be aggrieved by an unlawful discriminatory practice and a
member of the commission who has reason to believe that discrimination has occurred
may file with the human rights division of the labor department a written complaint that
shall state the name and address of the person alleged to have engaged in the
discriminatory practice, all information relating to the discriminatory practice and any
other information that may be required by the commission. All complaints shall be filed
with the division within three hundred days after the alleged act was committed.
    B. The director shall advise the respondent that a complaint has been filed against
the respondent and shall furnish the respondent with a copy of the complaint. The
director shall promptly investigate the alleged act. If the director determines that the
complaint lacks probable cause, the director shall dismiss the complaint and notify the
complainant and respondent of the dismissal. The complaint shall be dismissed subject
to appeal as in the case of other orders of the commission.

    C. If the director determines that probable cause exists for the complaint, the
director shall attempt to achieve a satisfactory adjustment of the complaint through
persuasion and conciliation. The director and staff shall neither disclose what has
transpired during the attempted conciliation nor divulge information obtained during any
hearing before the commission or a commissioner prior to final action relating to the
complaint. An officer or employee of the labor department who makes public in any
manner information in violation of this subsection is guilty of a misdemeanor and upon
conviction shall be fined not more than one thousand dollars ($1,000) or imprisoned not
more than one year.

    D. A person who has filed a complaint with the human rights division may request
and shall receive an order of nondetermination from the director without delay after the
division's receipt of the complaint and in jointly filed cases, after the federal complaint
has been closed. The order of nondetermination may be appealed pursuant to the
provisions of Section 28-1-13 NMSA 1978.

    E. In the case of a complaint filed by or on behalf of a person who has an urgent
medical condition and has notified the director in writing of the test results, the director
shall make the determination whether probable cause exists for the complaint and shall
attempt any conciliation efforts within ninety days of the filing of the written complaint or
notification, whichever occurs last.

    F. If conciliation fails or if, in the opinion of the director, informal conference cannot
result in conciliation and the complainant has not requested a waiver of right to hearing
pursuant to the provisions of Subsection J of this section, the commission shall issue a
written complaint in its own name against the respondent, except that in the case of a
complaint filed by or on behalf of a person who has an urgent medical condition, who
has notified the director in writing of the test results and who so elects, the director shall
issue an order of nondetermination, which may be appealed pursuant to the provisions
of Section 28-1-13 NMSA 1978. The complaint shall set forth the alleged discriminatory
practice, the secretary's regulation or the section of the Human Rights Act alleged to
have been violated and the relief requested. The complaint shall require the respondent
to answer the allegations of the complaint at a hearing before the commission or
hearing officer and shall specify the date, time and place of the hearing. The hearing
date shall not be more than fifteen or less than ten days after service of the complaint.
The complaint shall be served on the respondent personally or by registered mail, return
receipt requested. The hearing shall be held in the county where the respondent is
doing business or the alleged discriminatory practice occurred.
   G. Within one year of the filing of a complaint by a person aggrieved, the
commission or its director shall:

       (1)    dismiss the complaint for lack of probable cause;

      (2)   achieve satisfactory adjustment of the complaint as evidenced by order of
the commission; or

       (3)    file a formal complaint on behalf of the commission.

    H. Upon the commission's petition, the district court of the county where the
respondent is doing business or the alleged discriminatory practice occurred may grant
injunctive relief pending hearing by the commission or pending judicial review of an
order of the commission so as to preserve the status quo or to ensure that the
commission's order as issued will be effective. The commission shall not be required to
post a bond.

    I. For purposes of this section, "urgent medical condition" means any medical
condition as defined by an appropriate medical authority through documentation or by
direct witness of a clearly visible disablement that poses a serious threat to the life of
the person with the medical condition.

   J. The complainant may seek a trial de novo in the district court in lieu of a hearing
before the commission, provided the complainant requests from the director, in writing,
a waiver of complainant's right to hearing within sixty days of service of written notice of
a probable cause determination by the director. The director shall approve the waiver
request and shall serve notice of the waiver upon the complainant and respondent. The
complainant may request a trial de novo pursuant to Section 28-1-13 NMSA 1978 within
ninety days from the date of service of the waiver. Issuance of the notice shall be
deemed a final order of the commission for the purpose of appeal pursuant to Section
28-1-13 NMSA 1978.

History: 1953 Comp., § 4-33-9, enacted by Laws 1969, ch. 196, § 9; 1981, ch. 220, § 1;
1983, ch. 241, § 3; 1987, ch. 342, § 21; 1991, ch. 45, § 1; 1993, ch. 268, § 2; 1993, ch.
305, § 1; 1995, ch. 125, § 2; 2005, ch. 311, § 1.

                                      ANNOTATIONS

The 2005 amendment, effective June 17, 2005, changed the time when complaints
must be filed from one hundred eighty days to three hundred days in Subsection A;
deleted the former provision of Subsection D that the division shall receive an order of
non-determination one hundred eighty days after receipt of the complaint; provided in
Subsection D that the division shall receive and order of non-determination without
delay after receipt of the complaint and in jointly filed cases, after the federal complaint
has been closed; and changed the time the complainant may request a trial de novo
from thirty days to ninety days.
The 1995 amendment, effective June 16, 1995, made minor stylistic changes in
Subsection A, in Subsection F, inserted "and the complainant has not requested a
waiver of right to hearing pursuant to the provisions of Subsection J of this section" in
the first sentence and "or hearing officer" in the third sentence, and added Subsection J.

The 1993 amendment, effective June 18, 1993, inserted a new Subsection G, and
redesignated former Subsections G and H as present Subsections H and I.

The 1991 amendment, effective July 1, 1991, inserted "human rights" in the first
sentence of Subsection A; added Subsections D, E and H; redesignated former
Subsections D and E as Subsections F and G; in Subsection F added the exception at
the end of the first sentence; and made stylistic changes in Subsections A and B.

Exhaustion of administrative remedies. — A plaintiff must exhaust plaintiff's
administrative remedies against a party before bringing an action against that party
based on a claim under the Human Rights Act. Sonntag v. Shaw, 2001-NMSC-015, 130
N.M. 238, 22 P.3d 1188.

Independent tort action not precluded. — The Human Rights Act did not preclude the
plaintiff from bringing a tort claim against her employer and supervisor based on
allegations that the supervisor disparaged and humiliated her in front of other
employees necessitating her hospitalization. Beavers v. Johnson Controls World Servs.,
Inc., 1995-NMCA-070, 120 N.M. 343, 901 P.2d 761.

Compliance with grievance procedure of Human Rights Act is prerequisite to suit
under the act. Jaramillo v. J.C. Penney Co., 1985-NMCA-002, 102 N.M. 272, 694 P.2d
528.

Exhaustion of administrative remedies not required. — Because the Human Rights
Act does not provide an exclusive remedy, exhaustion of administrative remedies under
the act is not a prerequisite to proceeding with an independent tort claim. The
legislature did not intend the act's remedies to be exclusive. Gandy v. Wal-Mart Stores,
Inc., 1994-NMSC-040, 117 N.M. 441, 872 P.2d 859.

Effect of filing with EEOC. — Even though the plaintiff had filed a sex discrimination
complaint against her former employer only with the equal employment opportunity
commission (EEOC), she exhausted her administrative remedies and could file an
appeal in the district court because a work-sharing agreement between the EEOC and
New Mexico human rights division (NMHRD) and NMHRD regulations provided that
NMHRD procedural requirements were met by filing a complaint with either the NMHRD
or the EEOC. Sabella v. Manor Care, Inc., 1996-NMSC-014, 121 N.M. 596, 915 P.2d
901.

Notice required. — Plaintiff has to give notice to the New Mexico human rights
commission (now the human rights division of the department of labor) of the alleged
discrimination before commencement of his action in federal court. Harris v. Ericson,
457 F.2d 765 (10th Cir. 1972).

Notice of right to sue from EEOC. — Receiving a notice of right to sue from the equal
employment opportunity commission did not satisfy the state law requirement of
obtaining an order from the human rights division, nor did such notice affect the 30-day
time limit for filing an appeal from an order of the division in state court. Mitchell-Carr v.
McLendon, 1999-NMSC-025, 127 N.M. 282, 980 P.2d 65.

Statute of limitations begins to run from the date of an adverse employment
action. — In age discrimination cases, the statute of limitations commences to run
when a plaintiff knows or should know of the adverse employment action, regardless of
whether the plaintiff then has or should have knowledge of the employer’s
discriminatory intent. Slusser v. Vantage Builders, Inc., 2013-NMCA-073.

Statute of limitations began to run upon termination of employment. — Where
plaintiff, who held a managerial position in defendant’s accounting department and who
met or exceeded defendant’s expectations, was terminated by defendant in February
2006 ostensibly because plaintiff’s position had been eliminated by a restructuring of the
accounting department; in June 2007, plaintiff learned that a younger person, who was
paid substantially less than plaintiff, had been assigned plaintiff’s position and had the
same roles and performed the same job as plaintiff; plaintiff filed a charge of
discrimination in October 2007; and plaintiff claimed that the statute of limitations began
to run when plaintiff learned that defendant’s action was discriminatory, the statute
began to run upon plaintiff’s termination and expired prior to the filing of plaintiff’s action.
Slusser v. Vantage Builders, Inc., 2013-NMCA-073.

Statute of limitations was not equitably tolled. — Where plaintiff asserted that
evidence of discrimination existed immediately after plaintiff’s termination that a younger
employee took over plaintiff’s responsibilities; and plaintiff never showed that plaintiff
acted diligently to discover the evidence and pursue plaintiff’s rights or that plaintiff
could not have known about the discrimination even with reasonable diligence in
investigating the basis of plaintiff’s termination, the statute of limitations was not
equitably tolled. Slusser v. Vantage Builders, Inc., 2013-NMCA-073.

Equitable estoppel did not prevent the assertion of statute of limitations. — Where
defendant told plaintiff that plaintiff was being terminated because plaintiff’s position had
been eliminated as a result of a restructuring of defendant’s business and plaintiff later
learned that plaintiff’s termination was performance related, defendant’s original
statement to plaintiff did not constitute active steps to prevent plaintiff from timely filing
an age discrimination complaint and defendant was not equitably estopped from
asserting a statute of limitations defense. Slusser v. Vantage Builders, Inc., 2013-
NMCA-073.

Notice not timely filed. — Failure to file within the time set forth in Subsection A
deprives the New Mexico commission of a bona fide opportunity to consider or act upon
the discrimination complaint, and plaintiff cannot successfully rely on the resultant
rejection as such a termination of state proceedings within the meaning of § 706(d), of
Title VII of 1964 Civil Rights Act, 42 U.S.C. § 2000e-5(d), so as to invoke the extended
federal filing period. Dubois v. Packard Bell Corp., 470 F.2d 973 (10th Cir. 1972).

Time limit under Subsection G. — Subsection G does not expressly place a
jurisdictional time limit on the issuance of orders of nondetermination. Mitchell-Carr v.
McLendon, 1999-NMSC-025, 127 N.M. 282, 980 P.2d 65.

Effect of not meeting state notice requirement on federal age discrimination
action. — The failure to satisfy the state notice requirement within the time limits
specified by state law does not bar a federal action which has already been
commenced, but such federal action should be held in abeyance so as to give the state
agency the opportunity to entertain respondent's grievance. Mistretta v. Sandia Corp.,
639 F.2d 588 (10th Cir. 1980).

Commencement of state proceeding prerequisite to federal age discrimination
action. — The commencement of state proceedings, in so-called deferral states such
as New Mexico, is a jurisdictional requirement of the federal Age Discrimination in
Employment Act. Mistretta v. Sandia Corp., 639 F.2d 588 (10th Cir. 1980).

When statutory period commences to run anew. — The statutory period commences
to run anew from the last allegedly unlawful employment practice. Molybdenum Corp. of
Am. v. EEOC, 457 F.2d 935 (10th Cir. 1972).

Commencement when no continuing unlawful practice. — The limitation period for
filing a complaint commenced to run when second employment application was denied
for the same reason as first, and where refusal to hire was not actuated by a continuing
discriminatory employment practice. Molybdenum Corp. of Am. v. EEOC, 457 F.2d 935
(10th Cir. 1972).

Exhaustion of remedies. — A plaintiff suing as the personal representative of a
decedent, rather than on her own behalf, must still exhaust the administrative remedies
pursuant to this act against the defendant before she may sue the defendant in court.
Tafoya v. Bobroff, 865 F. Supp. 742 (D.N.M. 1994), aff'd, 74 F.3d 1250 (10th Cir. 1996).

Complaint form denied filers the right to exhaust administrative remedies. —
Where the charge of discrimination form prescribed by regulation of the human rights
division instructed filers to identify the alleged discriminating agency by the name and
address of the agency, but did not require any identification of individual agency
employees involved in the discrimination, the form did not provide filers a fair and
adequate opportunity to exhaust administrative remedies and preserve the right to
pursue judicial remedies for liability against individual defendants under the Human
Rights Act and filers who filed the prescribed form were not required to have exhausted
administrative remedies against the previously unnamed individual defendants before
pursuing their judicial remedies against the previously unnamed individual defendants.
Lobato v. N.M. Env’t Dep’t, 2012-NMSC-002, 268 P.3d 1284.

Law reviews. — For article, "Age Discrimination in Employment: A Comparison of the
Federal and State Laws and Remedies in New Mexico," see 7 N.M. L. Rev. 51 (1976-
77).

For article, "Selecting an Analogous State Limitations Statute in Reconstruction Civil
Rights Claims: The Tenth Circuit's Resolution," see 15 N.M.L. Rev. 11 (1985).

Am. Jur. 2d, A.L.R. and C.J.S. references. — 15 Am. Jur. 2d Civil Rights § 261.

14 C.J.S. Civil Rights, §§ 448 to 462.
Notes of Decisions
Cited in 60 cases (19 in the last 5 years), 1981–2025 · leading case: Mitchell-Carr v. McLendon.
Mitchell-Carr v. McLendon (N.M. 1999). · cites it 14× “It follows that only the Division, with its additional authority, may issue orders that satisfy the requirements of Sections 28-l-10(D) and 28-1-13(A). {16} Once a person has elected to proceed with his or her complaint under state law, the NMHRA controls the grievance…”
Gandy v. Wal-Mart Stores, Inc. (N.M. 1994). · cites it 7× “§§ 9— 11 (presently compiled as §§ 28-1-10 to -12). See Luboyeski v. Hill, 117 N.”
Rist v. Design Ctr. at Floor Concepts (N.M. Ct. App. 2013). · cites it 6× “Section 28-1-10(B). If the director finds probable cause does not exist, the complaint is dismissed.”
Lobato v. New Mexico Env't Dep't. (N.M. 2011). · cites it 4× “” Section 28-1-10(A) (emphasis added). See also 9.”
Sonntag v. Shaw (N.M. 2001). · cites it 2× “See NMSA 1978, §§ 28-1-10(D) (1995), -13(A). Plaintiff filed suit against the Corporation and Mr.”
DeArmond v. Halliburton Energy Servs., Inc. (N.M. Ct. App. 2003). · cites it 2× “§ 2000e to -17 (2000), and the New Mexico Human Rights Act, NMSA 1978, §§ 28-1-10 to -15 (1969, as amended through 1995); (2) breach of implied employment contract; and (3) abusive discharge.”
Luboyeski v. Hill (N.M. 1994). · cites it 3× “§§ 9-11 (presently compiled as §§ 28-1-10 to -12). Like the Tort Claims Act, it has been modified a number of times since it was first enacted.”
Jaramillo v. JC Penney Co., Inc. (N.M. Ct. App. 1985). · cites it 5× “The defendant filed a motion to dismiss based on plaintiff’s failure to allege in her complaint that she filed a grievance with the Human Rights Commission under NMSA 1978, § 28-1-10 (Repl. Pamp.1983). The trial judge granted the motion, and plaintiff appeals from the order of…”
Herald v. Bd. of Regents of the Univ. (N.M. Ct. App. 2015). · cites it 3× “See generally § 28-1-10. An aggrieved employee may obtain a trial de novo in the district court either from an order of the commission following the administrative process or from an order of non-determination.”
Garcia-Montoya v. State Treasurer's Off. (N.M. 2001). · cites it 2× “[1] Appealing an order of nondetermination from the Human Rights Division, see NMSA 1978, § 28-1-10(D) (1995), Garcia-Montoya claimed that the STO engaged in unlawful discrimination on the basis of sex in violation of the Human Rights Act.”
Slusser v. Vantage Builders, Inc. (N.M. Ct. App. 2013). · cites it 3× “I believe that I have been retaliated against for complaining. See NMSA 1978, § 28-1-7(A) (2004) (stating that under New Mexico’s Human Rights Act, 2 it is an unlawful discriminatory employment practice to discharge a person based on age); NMSA 1978, § 28-1-10 (2005) (stating…”
Hunt v. Cent. Consol. Sch. Dist. (D.N.M. 2013). · cites it 2× “2 Motion to Dismiss at 37-38. The Defendants point out that Plaintiffs’ claims are at least partially, if not totally, based on 2010 events, which they assert “[t]o the extent these claims are based on discrete acts .”
— N.M. Stat. § 28-1-10(A) — 24 cases
Lobato v. New Mexico Env't Dep't. (N.M. 2011). “” Section 28-1-10(A) (emphasis added). See also 9.”
Mitchell-Carr v. McLendon (N.M. 1999). “It follows that only the Division, with its additional authority, may issue orders that satisfy the requirements of Sections 28-l-10(D) and 28-1-13(A). {16} Once a person has elected to proceed with his or her complaint under state law, the NMHRA controls the grievance…”
Hunt v. Cent. Consol. Sch. Dist. (D.N.M. 2013). “2 Motion to Dismiss at 37-38. The Defendants point out that Plaintiffs’ claims are at least partially, if not totally, based on 2010 events, which they assert “[t]o the extent these claims are based on discrete acts .”
Dominguez v. Stone (N.M. Ct. App. 1981).
Williams v. Mann (N.M. Ct. App. 2016).
— N.M. Stat. § 28-1-10(B) — 9 cases
Mitchell-Carr v. McLendon (N.M. 1999). “It follows that only the Division, with its additional authority, may issue orders that satisfy the requirements of Sections 28-l-10(D) and 28-1-13(A). {16} Once a person has elected to proceed with his or her complaint under state law, the NMHRA controls the grievance…”
Luboyeski v. Hill (N.M. 1994). “§§ 9-11 (presently compiled as §§ 28-1-10 to -12). Like the Tort Claims Act, it has been modified a number of times since it was first enacted.”
Rist v. Design Ctr. at Floor Concepts (N.M. Ct. App. 2013). “Section 28-1-10(B). If the director finds probable cause does not exist, the complaint is dismissed.”
Lobato v. New Mexico Env't Dep't. (N.M. 2011). “” Section 28-1-10(A) (emphasis added). See also 9.”
Gandy v. Wal-Mart Stores, Inc. (N.M. 1994). “§§ 9— 11 (presently compiled as §§ 28-1-10 to -12). See Luboyeski v. Hill, 117 N.”
— N.M. Stat. § 28-1-10(C) — 3 cases
Rist v. Design Ctr. at Floor Concepts (N.M. Ct. App. 2013). “Section 28-1-10(B). If the director finds probable cause does not exist, the complaint is dismissed.”
Contreras v. Miller Bonded, Inc. (N.M. Ct. App. 2013).
Contreras v. Miller Bonded, Inc. (N.M. Ct. App. 2013).
— N.M. Stat. § 28-1-10(D) — 9 cases
Sonntag v. Shaw (N.M. 2001). “See NMSA 1978, §§ 28-1-10(D) (1995), -13(A). Plaintiff filed suit against the Corporation and Mr.”
Mitchell-Carr v. McLendon (N.M. 1999). “It follows that only the Division, with its additional authority, may issue orders that satisfy the requirements of Sections 28-l-10(D) and 28-1-13(A). {16} Once a person has elected to proceed with his or her complaint under state law, the NMHRA controls the grievance…”
Garcia-Montoya v. State Treasurer's Off. (N.M. 2001). “[1] Appealing an order of nondetermination from the Human Rights Division, see NMSA 1978, § 28-1-10(D) (1995), Garcia-Montoya claimed that the STO engaged in unlawful discrimination on the basis of sex in violation of the Human Rights Act.”
Rist v. Design Ctr. at Floor Concepts (N.M. Ct. App. 2013). “Section 28-1-10(B). If the director finds probable cause does not exist, the complaint is dismissed.”
— N.M. Stat. § 28-1-10(F) — 4 cases
Mitchell-Carr v. McLendon (N.M. 1999). “It follows that only the Division, with its additional authority, may issue orders that satisfy the requirements of Sections 28-l-10(D) and 28-1-13(A). {16} Once a person has elected to proceed with his or her complaint under state law, the NMHRA controls the grievance…”
Contreras v. Miller Bonded, Inc. (N.M. Ct. App. 2013).
HRC v. All. Commc'n (N.M. Ct. App. 2009).
Contreras v. Miller Bonded, Inc. (N.M. Ct. App. 2013).
— N.M. Stat. § 28-1-10(G) — 1 case
Mitchell-Carr v. McLendon (N.M. 1999). “It follows that only the Division, with its additional authority, may issue orders that satisfy the requirements of Sections 28-l-10(D) and 28-1-13(A). {16} Once a person has elected to proceed with his or her complaint under state law, the NMHRA controls the grievance…”
— N.M. Stat. § 28-1-10(J) — 4 cases
Contreras v. Miller Bonded, Inc. (N.M. Ct. App. 2013).
Contreras v. Miller Bonded, Inc. (N.M. Ct. App. 2013).
Contreras v. Miller Bonded, Inc. (N.M. Ct. App. 2013).
— N.M. Stat. § 28-1-10(a) — 1 case
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