N.Y. Laws » CHAPTER Public Service / ARTICLE Residential Gas, Electric and Steam Utility Service
New York Consolidated Laws

N.Y. Public Service Law § 30 (2026)

Residential gas, electric and steam service policy

✓ current as of May 2026
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§ 30. Residential gas, electric and steam service policy. This article
shall apply to the provision of all or any part of the gas, electric or
steam service provided to any residential customer by any gas, electric
or steam and municipalities corporation or municipality. It is hereby
declared to be the policy of this state that the continued provision of
all or any part of such gas, electric and steam service to all
residential customers without unreasonable qualifications or lengthy
delays is necessary for the preservation of the health and general
welfare and is in the public interest.
Notes of Decisions
Cited in 7 cases, 1988–2007 · leading case: Bourquin v. Cuomo, 652 N.E.2d 171 (N.Y. 1995).
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Bourquin v. Cuomo, 652 N.E.2d 171 (N.Y. 1995). · cites it 2× “141 are the Home Energy Fair Practices Act (Public Service Law § 30) where the Legislature "declared [it] to be the policy of this state that the continued provision of gas, electric and steam service to residential customers without unreasonable qualifications or lengthy delays…”
Fordham-Coleman v. Nat'l Fuel Gas Distrib. Corp., 42 A.D.3d 106 (N.Y. App. Div. 2007). · cites it 2× “3 [a] [5]), and based on its failure to initiate service within five business days of decedent’s original request for gas service or within a reasonable period thereafter, allowing for delays occasioned by the snowstorm (see Public Service Law § 31 [5]; 16 NYCRR 11.”
Consol. Edison Co. v. City of New Rochelle, 140 A.D.2d 125 (N.Y. App. Div. 1988). · cites it 2× “I In 1981, the Legislature passed the Home Energy Fair Practices Act (hereinafter HEFPA) pursuant to which Public Service Law §§ 30 through 50 were enacted (L 1981, ch 713).”
Tegnazian v. Consol. Edison, Inc., 283 A.D.2d 1034 (N.Y. Sup. Ct. 2000). “In it plaintiffs assert claims for breach of contract, breach of obligation to provide electricity pursuant to article 2 of the UCC, breach of duty to provide electric power, breach of duty to provide electric service pursuant to Transportation Law § 12, breach of duty to…”
Pub. Util. Law Proj. of New York, Inc. v. New York State Pub. Serv. Comm'n, 252 A.D.2d 55 (N.Y. App. Div. 1998). “In order to protect customers of natu *57 ral gas and to ensure that gas service is continually provided “to residential consumers without unreasonable qualifications or lengthy delays” (Public Service Law § 30; see, 16 NYCRR parts 11, 12), in 1981 the Legislature enacted HEFPA,…”
Pub. Util. Law Proj. of New York, Inc. v. New York State Pub. Serv. Comm'n, 263 A.D.2d 879 (N.Y. App. Div. 1999). “97-5 called for exemption of ESCOs from the Home Energy Fair Practices Act (hereinafter HEFPA) (see, Public Service Law § 30 et seq.), which affords certain protections to customers in their relationship with utilities.”
Consol. Edison Co. of New York, Inc. v. Haymer, 139 Misc. 2d 95 (N.Y. App. Term. 1988). “Specifically, the Attorney-General concluded that Con Edison’s applications for orders of seizure, of which there were 27,350 in 1981, failed to comply with the Home Energy Fair Practices Act (HEFPA) (Public Service Law art 2; L 1981, ch 713), which governs "the provision of…”
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