New York Consolidated Laws

N.Y. Social Services Law § 397 (2026)

Powers and duties of social services officials in relation to children

✓ current as of May 2026
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§ 397. Powers and duties of social services officials in relation to
children. All social services officials responsible for the
administration of safety net assistance to families shall, in relation
to all children in such families other than delinquent children, persons
in need of supervision, mentally disabled children, physically
handicapped children and children born out of wedlock who shall be cared
for under the provisions of the following section, have powers and
perform duties as follows:
  1. As to destitute children:
  (a) Investigate the family circumstances of each child reported as
destitute in order to determine what care, supervision or treatment, if
any, such child requires.
  (b) Administer and supervise relief to families with destitute
children when such families are unable to care for such children and
relief is necessary to prevent the separation of children from their
parents.
  (c) Furnish children, whose parents or guardians are unable to do so,
with suitable clothing, shoes, books, food and other necessaries to
enable them to attend upon instruction as required by law.
  2. As to neglected and abused children:
  (a) Investigate complaints of neglect and abuse of children and offer
protective social services to prevent injury to the child, to safeguard
his welfare, and to preserve and stabilize family life wherever
possible.
  (b) Bring such case when necessary before the family court for
adjudication.
  (c) Institute proceedings in a court of competent jurisdiction against
a parent or adult for neglect or abuse of a child.
  3. Provide any necessary medical or hospital care for such children
when responsible for the provision of such care under section
sixty-nine.
  4. The provisions of this section shall not be deemed to confer on
social services officials responsible only for the authorization of
safety net assistance or of safety net assistance and hospital care, any
powers and duties in relation to destitute and neglected children except
as follows:
  (a) As to destitute children:
  (1) Authorize relief to families with destitute children when such
families are unable to care for such children and relief is necessary to
prevent the separation of children from their parents.
  (2) Furnish children, whose parents or guardians are unable to do so,
with suitable clothing, shoes, books, food and other necessaries to
enable them to attend upon instruction as required by law.
  (b) As to neglected and abused children:
  Report to the county commissioner any complaint they may receive of
neglect and abuse of children.
  (c) Provide any necessary medical care or hospital care for such
children when responsible for the provision of such care under section
sixty-nine.
Notes of Decisions
Cited in 9 cases, 1986–2017 · leading case: McCain v. Koch, 117 A.D.2d 198 (N.Y. App. Div. 1986).
McCain v. Koch, 117 A.D.2d 198 (N.Y. App. Div. 1986). · cites it 2× “Social Services Law § 397 (1) requires that aid be provided to families with destitute children when the families are finable to provide the necessary care.”
Moore v. Melesky, 14 A.D.3d 757 (N.Y. App. Div. 2005). “Here, DSS and its workers were authorized and obligated by statute to investigate the allegations of child abuse and *761 safeguard the child’s welfare (see Social Services Law § 397 [2] [a]). Given this authority, the father’s shared physical custody and the absence of factual…”
Martin A. v. Gross, 153 A.D.2d 812 (N.Y. App. Div. 1989). “” (Social Services Law § 397 [1] [a], [b].) The Legislature has found that the State’s "first obligation is to help the family with services to prevent its break-up or to reunite it if the child has already left home”.”
In re Lawrence Child., 1 Misc. 3d 156 (N.Y.C. Fam. Ct. 2003). “, Family Ct Act § 1034; Social Services Law § 397 [2] [b]; § 398 [2] [a].”
Matter of Anne P.C. v. Steven P., 2007 NY Slip Op 51858(U) (N.Y. Fam. Ct., Monroe Cty. 2007). · cites it 2× “Similarly here, the Legislature has specifically provided that the Department shall bring abuse and neglect cases before the Family Court for adjudication "when necessary" (Social Services Law § 397 [2] [b]). As the concepts of a court "order" on the one hand and rendering…”
In re Lewis T., 249 A.D.2d 646 (N.Y. App. Div. 1998). “Furthermore, in fulfillment of its statutory duties, petitioner has a continuing right to intervene on behalf of the children by filing another neglect petition or effecting a temporary removal should the circumstances warrant it (see generally, Social Services Law §§ 397, 398;…”
Matter of Gage II. (Rachel JJ.), 2017 NY Slip Op 8931 (N.Y. App. Div. 2017). “Lawrence County and the absence of any showing by SLCDSS that it would be prejudiced in acting as the prosecuting agency, Family Court should have directed SLCDSS to prosecute the neglect petition (see generally Social Services Law § 397 [2]; Family Ct Act § 1032; Matter of…”
Martin A. v. Gross, 138 Misc. 2d 212 (N.Y. Sup. Ct. 1987). “” (Social Services Law § 397 [1] [b].) The preventive services law and regulations (Social Services Law § 409 et seq.”
In re S. R., 172 Misc. 2d 727 (N.Y.C. Fam. Ct. 1997). · cites it 2× “While the agency is mandated to investigate reports of child abuse and neglect (Social Services Law § 397 [2]; § 398 [2] [a]; [6] [a]; §§ 422, 424 [6]; 18 NYCRR 432.”
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