Hughes v. United States, 110 F.3d 765 (11th Cir. 1997). · Go Syfert
Hughes v. United States, 110 F.3d 765 (11th Cir. 1997). Cases Citing This Book View Copy Cite
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cited 3× by 3 distinct cases, 2002–2020 · 2 courts · …susceptible to policy analysis. ✓
133 citation events (105 in the last 25 years) across 27 distinct courts.
Strongest positive: Schaap v. United States (ctd, 2025-08-15)
Treatment trajectory · 1997 → 2026 · click a year to view as-of
1997 2011 2026
Top citers, strongest first. 50 distinct citers. How cited ↗
discussed Cited as authority (verbatim quote) Schaap v. United States (2×) also: Cited as authority (rule)
D. Conn. · 2025 · quote attribution · 1 verbatim quote · confidence high
decisions involving security at post offices are a fundamental part of the economic and social policy analysis required to achieve usps's goals
discussed Cited as authority (verbatim quote) Clark v. United States
N.D. Ala. · 2021 · signal: see also · quote attribution · 1 verbatim quote · confidence high
decisions involving security... are a fundamental part of the economic and social policy analysis required to achieve these goals.
discussed Cited as authority (verbatim quote) Coltharp v. United States (2×) also: Cited as authority (rule)
M.D. Ala. · 2019 · signal: see · quote attribution · 1 verbatim quote · confidence high
decisions involving security at post offices are a fundamental part of the economic and social policy analysis required to achieve these goals.
discussed Cited as authority (quoted) Corpeno-Argueta v. United States, & B.I. Inc.
unknown court · 2018 · signal: see also · quote attribution · 1 verbatim quote · confidence low
our concern under the discretionary function exception is not whether the allegations of negligence are true.
discussed Cited as authority (quoted) Corpeno-Argueta v. United States
N.D. Ill. · 2018 · signal: see also · quote attribution · 1 verbatim quote · confidence low
our concern under the discretionary function exception is not whether the allegations of negligence are true.
discussed Cited as authority (rule) A.B. v. United States
N.D. Ala. · 2025 · confidence medium
Second, if the challenged conduct involves judgment, it must be “of the kind that the discretionary function exception was designed to shield,” Berkovitz, 486 U.S. at 536 ; that is, decisions “susceptible to policy analysis.” Hughes v. United States, 110 F.3d 765, 768 (11th Cir. 1997) (quotation omitted) (finding a post office’s decisions regarding security on its premises were “susceptible to policy analysis”). “[I]n examining whether an employee’s discretion is of the type grounded in public policy, one uses an objective test, and the employee’s subjective intent is irrel…
discussed Cited as authority (rule) Alvarez v. United States
S.D. Fla. · 2024 · confidence medium
Additionally, under the two-part test to determine whether challenged conduct by a government employee falls within the discretionary function exception, the relevant inquiry is “whether the controlling statute or regulation mandates that a government agent perform his or her function in a specific manner.” Hughes v. United States, 110 F.3d 765, 768 (11th Cir. 1997) (internal quotations omitted) (quoting Powers v. United States, 996 F.2d 1121 , 1125 (11th Cir. 1997)).
discussed Cited as authority (rule) Monk v. United States
N.D. Ala. · 2023 · confidence medium
This step focuses on “whether the controlling statute or regulation mandates that a government agent perform his or her function in a specific manner.” Hughes v. United States, 110 F.3d 765, 768 (11th Cir. 1997). “[U]nless a ‘federal statute, regulation, or policy specifically prescribes a course of action embodying a fixed or readily ascertainable standard,’ it will be presumed that the particular act involved an element of judgment or choice.” Zelaya, 781 F.3d at 1330 (citing Autery v. United States, 992 F.2d 1523, 1529 (11th Cir. 1993)).
discussed Cited as authority (rule) Mutchler v. United States
M.D. Fla. · 2021 · confidence medium
“In determining whether judgment or choice is present in the particular conduct at issue, the inquiry focuses on ‘whether the controlling statute or regulation mandates that a government agent perform his or her function in a specific manner.’” Zelaya, 781 F.3d at 1329 (quoting Hughes v. United States, 110 F.3d 765, 768 (11th Cir. 1997)).
cited Cited as authority (rule) American Council of the Blind v. Steven Mnuchin
D.C. Cir. · 2020 · confidence medium
Similarly, the Eleventh Circuit recognized that “financial considerations alone may not make a decision one involving policy.” Hughes v. United States, 110 F.3d 765, 769 (11th Cir. 1997).
examined Cited as authority (rule) Foster Logging, Inc. v. United States (4×) also: Cited "see"
11th Cir. · 2020 · confidence medium
The inquiry focuses on “whether the controlling statute or regulation mandates that a government agent perform his or her function in a specific manner.” Hughes v. United States, 110 F.3d 765, 768 (11th Cir. 1997) (quotation marks omitted).
discussed Cited as authority (rule) Lopez v. United States of America
M.D. Fla. · 2020 · confidence medium
The inquiry focuses on “whether the controlling statute or regulation mandates that a government agent perform his or her function in a specific manner.” Hughes v. United States, 110 F.3d 765, 768 (11th Cir. 1997). “[I]f a federal statute, regulation, or policy specifically prescribes a course of action for an employee to follow,” and “the employee has no rightful option but to adhere to the directive,” the conduct does not involve an element of choice and therefore is not discretionary.
examined Cited as authority (rule) Troy Fagg v. USA (8×) also: Cited "see", Cited "see, e.g."
11th Cir. · 2016 · confidence medium
Hughes v. United States, 110 F.3d 765, 767 (11th Cir.1997).
cited Cited as authority (rule) Wills v. United States
M.D. Fla. · 2015 · confidence medium
Hughes v. United States, 110 F.3d 765, 767 (11th Cir.1997).
discussed Cited as authority (rule) Carlos Zelaya v. United States
11th Cir. · 2015 · confidence medium
In determining whether judgment or choice is present in the particular conduct at issue, the inquiry focuses on “whether the controlling statute or regulation mandates that a government agent perform his or her function in a specific manner.” Hughes v. United States, 110 F.3d 765, 768 (11th Cir.1997) (internal quotation marks omitted).
discussed Cited as authority (rule) Hawthorn Corp. v. United States
M.D. Fla. · 2015 · confidence medium
The inquiry focuses on “whether the controlling statute or regulation mandates that a government agent perform his or her function in a specific manner.” “A decision will be subject to the exception unless “a federal statute, regulation or policy specifically prescribes a course of action embodying a fixed or readily ascertainable standard.” ” Hughes v. U.S., 110 F.3d 765, 768 (11th Cir.1997).
discussed Cited as authority (rule) Slappey v. United States Army Corps of Engineers
11th Cir. · 2014 · confidence medium
We “review de novo factual attacks on the existence of subject matter jurisdiction,” United States Aviation Underwriters, Inc. v. United States, 562 F.3d 1297, 1299 (11th Cir.2009), as well as the district court’s interpretation and application of the discretionary function exception, Hughes v. United States, 110 F.3d 765, 767 (11th Cir.1997).
discussed Cited as authority (rule) Bobo v. AGCO Corp.
N.D. Ala. · 2013 · confidence medium
As described in Gaubert , “[t]he focus of the inquiry is not on the agent’s subjective intent in exercising the discretion conferred by statute or regulation, but on the nature of the actions taken and on whether they are susceptible to policy analysis.” Gaubert, 499 U.S. at 325 , 111 S.Ct. 1267 (alteration supplied); see also Cranford, 466 F.3d at 958 (“Our inquiry does not focus either on the subjective intent of the agent or on whether the agent actually weighed policy considerations.”) (citations omitted); OSI, 285 F.3d at 950-51 (“The exception does not require there to have b…
discussed Cited as authority (rule) William Hogan v. U.S. Postmaster General (2×)
11th Cir. · 2012 · confidence medium
Hughes v. United States, 110 F.3d 765, 768 (11th Cir.1997) (citation and quotation marks omitted).
discussed Cited as authority (rule) Kuhlman v. United States (2×) also: Cited "see, e.g."
M.D. Fla. · 2011 · confidence medium
United States v. Gaubert, 499 U.S. 315, 326 , 111 S.Ct. 1267 , 113 L.Ed.2d 335 (1991); Hughes v. United States, 110 F.3d 765, 768 (11th Cir.1997).
discussed Cited as authority (rule) Douglas v. United States
M.D. Fla. · 2011 · confidence medium
Furthermore, when government policy allows a government agent to exercise discretion, “it must be presumed that the agent’s acts are grounded in policy when exercising that discretion.” Hughes v. United States, 110 F.3d 765, 768 (11th Cir.1997) (quoting Gaubert, 499 U.S. at 324 , 111 S.Ct. 1267 ). 14 Considering this standard, the Court finds that there is little doubt that the investigation conduct at issue in this case falls within the discretionary function exception.
discussed Cited as authority (rule) John K. Williams v. United States
11th Cir. · 2009 · confidence medium
First, we must determine whether the act “in-volv[es] an element of judgment or choice.” United States v. Gaubert, 499 U.S. 315, 322 , 111 S.Ct. 1267 , 113 L.Ed.2d 335 (1991); Hughes v. United States, 110 F.3d 765, 767 (11th Cir.1997). “[I]f a ‘federal statute, regulation, or policy specifically prescribes a course of action for an employee to follow,’ ” there is no judgment or choice involved.
discussed Cited as authority (rule) Capt Chance, Inc. v. United States
M.D. Fla. · 2007 · confidence medium
Such a federal statute, regulation, or policy must prescribe “a course of action embodying & fixed or readily ascertainable standard.” Hughes v. United States, 110 F.3d 765, 768 (11th Cir.1997) (emphasis in original).
discussed Cited as authority (rule) Eddie Tyrone Cranford v. United States
11th Cir. · 2006 · confidence medium
We consider first whether the conduct involves “ ‘an element of judgment or choice,’ ” OSI, Inc., 285 F.3d at 950 (quoting Gaubert, 499 U.S. at 322 , 111 S.Ct. at 1273 ), which will be the case unless “ ‘a federal statute, regulation, or policy specifically prescribes a course of action embodying a fixed or readily ascertainable standard.’ ” Hughes v. United States, 110 F.3d 765, 768 (11th Cir.1997) (quoting Autery v. United States, 992 F.2d 1523, 1529 (11th Cir.1993)).
discussed Cited as authority (rule) Burrows v. United States
4th Cir. · 2005 · signal: cf. · confidence medium
We find that decisions concerning the loading and unloading of mail involve an element of judgment or choice and are grounded in the economic and social policies of the Postal Service to provide “prompt, reliable, and efficient [mail] services” to the nation and therefore fall within the protection of the discretionary function exception. 39 U.S.C. § 101 (a) (2000); cf. Hughes v. United States, 110 F.3d 765, 768 (11th Cir.1997) (holding that security decisions are “a fundamental part of the economic and social policy analysis required to achieve the basic goals of the Postal Service” …
discussed Cited as authority (rule) Callahan v. United States
S.D.N.Y. · 2004 · confidence medium
See, e.g., Macharia v. United States, 334 F.3d 61, 63-64 (D.C.Cir.2003) (holding that security-related decisions made when protecting an embassy involved social, political, and economic considerations); Hughes v. United States, 110 F.3d 765, 768 (11th Cir.1997) (holding that the discretionary function exception applies to the manner in which security was provided to post offices); Zielinski v. United States, No. 95-2160, 1996 WL 329492, at *16 (4th Cir. June 6, 1996) (decisions involving the scope of security protection at federal buildings “are grounded in economic, social, and political co…
examined Cited as authority (rule) Marbulk Shipping, Inc. v. Martin-Marietta Materials, Inc. (3×)
S.D. Ala. · 2003 · confidence medium
The ultimate burden of proof concerning the discretionary function exception appears to lie with the plaintiff, OSI, Inc. v. United States, 285 F.3d 947, 951 (11th Cir.2002), 2 but “[t]he allocation of burdens is not significant when the relevant facts are undisputed.” Hughes v. United States, 110 F.3d 765, 768 (11th Cir.1997).
discussed Cited as authority (rule) Miles v. Naval Aviation Museum Foundation, Inc.
11th Cir. · 2002 · confidence medium
Our inquiry must focus on “whether the controlling statute or regulation mandates that a government agent perform his or her function in a specific manner.” Hughes v. United States, 110 F.3d 765, 768 (11th Cir.1997) (citations omitted).
discussed Cited as authority (rule) Miles v. Naval Aviation Museum Foundation, Inc.
3rd Cir. · 2002 · confidence medium
Our inquiry must focus on "whether the controlling statute or regulation mandates that a government agent perform his or her function in a specific manner." Hughes v. United States, 110 F.3d 765, 768 (11th Cir.1997) (citations omitted).
discussed Cited as authority (rule) OSI, Inc. v. United States
11th Cir. · 2002 · confidence medium
First, we ask whether the act “involves] an element of judgment or choice.” U.S. v. Gaubert, 499 U.S. 315, 322 , 111 S.Ct. 1267, 1273 , 113 L.Ed.2d 335 (1991) (quoting Berkovitz v. U.S., 486 U.S. 531, 536 , 108 S.Ct. 1954, 1958 , 100 L.Ed.2d 531 (1988)); Hughes v. U.S., 110 F.3d 765, 767 (11th Cir.1997). “[I]f a ‘federal statute, regulation, or policy specifically prescribes a course of action for an employee to follow,’ ” there is no judgment or choice involved.
cited Cited as authority (rule) Great-West Life & Annuity Insurance v. Smith
M.D. Fla. · 2002 · confidence medium
Hughes v. United States, 110 F.3d 765, 767 (11th Cir.1997); Brown v. Crawford County, Ga., 960 F.2d 1002, 1010 (11th Cir.1992).
discussed Cited as authority (rule) Katusha Nurse v. United States
9th Cir. · 2000 · confidence medium
Cal. 1992)) (establishing priorities and assigning resources are discretionary choices protected by section 2680(a)); Hughes v. United States, 110 F.3d 765, 768 (11th Cir. 1997) (decision regarding post office security involved discretionary judgment). 25 In this case, however, the complaint alleges that the policy-making defendants promulgated discriminatory, unconstitutional policies which they had no discretion to create.
discussed Cited as authority (rule) Nurse v. United States
8th Cir. · 2000 · confidence medium
See Weissich v. United States, 4 F.3d 810, 813 (9th Cir.1993) (budget and personnel allocation decisions fall within discretionary function exception); Miller v. United States, 163 F.3d 591, 596 (9th Cir.1998) (quoting Parsons v. United States, 811 F.Supp. 1411, 1420 (E.D.Cal.1992)) (establishing priorities and assigning resources are discretionary choices protected by section 2680(a)); Hughes v. United States, 110 F.3d 765, 768 (11th Cir.1997) (decision regarding post office security involved discretionary judgment).
examined Cited as authority (rule) Cochran v. United States (3×)
N.D. Fla. · 1998 · confidence medium
Under the first part of the test, the “relevant inquiry is whether the controlling statute or regulation mandates that a government agent perform his or her function in a specific manner.” Hughes v. United States, 110 F.3d 765, 768 (11th Cir.1997).
discussed Cited as authority (rule) Kenneth GAGER; Deanna Gager, Plaintiffs-Appellants, v. UNITED STATES of America, Defendant-Appellee
9th Cir. · 1998 · signal: cf. · confidence medium
Cf. Hughes v. United States, 110 F.3d 765, 768-69 (11th Cir.1997) (finding that decisions by the Postal Service regarding security at post offices fall within the discretionary function exception of the FTCA because they involve judgment or choice grounded in social, economic, and political policy).
cited Cited as authority (rule) Mesa v. United States
11th Cir. · 1997 · confidence medium
Hughes v. United States, 110 F.3d 765, 767 (11th Cir.1997).
cited Cited as authority (rule) Andrews v. United States
11th Cir. · 1997 · confidence medium
Hughes v. United States, 110 F.3d 765, 767 (11th Cir.1997) (citing Powers v. United, States, 996 F.2d 1121, 1123 (11th Cir.1993)).
cited Cited as authority (rule) Andrews v. United States
11th Cir. · 1997 · confidence medium
Hughes v. United States, 110 F.3d 765, 767 (11th Cir.1997) (citing Powers v. United States, 996 F.2d 1121, 1123 (11th Cir.1993)).
cited Cited "see" Ricardo Jose Rivera-Ortiz v. United States of America, et al.
D.P.R. · 2025 · signal: see · confidence high
See generally Hughes v. United States, 110 F.3d 765 (11th Cir. 1997); Fazi v. United States, 935 F.2d 535 (2d Cir. 1991); Fanoele v. United States, 975 F. Supp. 1394 (D.
discussed Cited "see" In Re Katrina Canal Breaches Consolidated Litigation
E.D. La. · 2009 · signal: see · confidence high
See Hughes v. United States, 110 F.3d 765 (11th Cir.1997) (general postal service guidelines concerning security of post office do not constitute mandate); Autery v. United States, 992 F.2d 1523 (11th Cir.1993) (“saving and safeguarding of human life takes precedence over all other park management activities” guideline is too broad to be considered mandate); Zumwalt v. United States, 928 F.2d 951 (10th Cir.1991) (Management Policies and Project Statements by National Park Service constituted general guidelines with nonplacement of warnings along “natural state” monument).
discussed Cited "see" In Re Katrina Canal Breaches Consolidated Litigation
E.D. La. · 2009 · signal: see · confidence high
See Hughes v. United States, 110 F.3d 765 (11th Cir.1997) (general postal service guidelines concerning security of post office do not constitute mandate); Autery v. United States, 992 F.2d 1523 (11th Cir.1993) (“saving and safeguarding of human life takes precedence over all other park management activities” guideline is too broad to be considered mandate); Zumwalt v. United States, 928 F.2d 951 (10th Cir.1991) (Management Policies and Project Statements by National Park Service constituted general guidelines with non-placement of warnings along “natural state” monument).
cited Cited "see" Smith Ex Rel. Fitzsimmons v. United States
D.N.D. · 2007 · signal: see · confidence high
See Hughes v. United States, 110 F.3d 765 (11th Cir.1997).
cited Cited "see" Hinsley Ex Rel. K.M. v. Standing Rock Child Protective Services
D.N.D. · 2007 · signal: see · confidence high
See Hughes v. United States, 110 F.3d 765 (11th Cir.1997).
cited Cited "see" Four v. US Ex Rel. Bureau of Indian Affairs
D.N.D. · 2006 · signal: see · confidence high
See Hughes v. United States, 110 F.3d 765 (11th Cir.1997).
cited Cited "see" Demery v. United States Department of the Interior
D.N.D. · 2003 · signal: see · confidence high
See Hughes v. United States, 110 F.3d 765 (11th Cir.1997).
cited Cited "see" Briggs v. Washington Metropolitan Area Transit Authority
D.D.C. · 2003 · signal: see · confidence high
See Hughes v. United States, 110 F.3d 765, 768-69 (11th Cir.1997).
discussed Cited "see" Acosta v. United States
S.D. Fla. · 2001 · signal: see · confidence high
See Hughes v. United States, 110 F.3d 765, 768 (11th Cir.1997); Doe v. U.S., 718 F.2d 1039, 1041 (11th Cir.1983) Moreover, this Court finds that this is the type of judgment the exception was designed to shield.
cited Cited "see" Mid-South Holding Company, Inc. v. United States
11th Cir. · 2000 · signal: see · confidence high
See Hughes v. United States, 110 F.3d 765, 768 (11th Cir.1997).
cited Cited "see" Mid-South Holding Co. v. Weise
11th Cir. · 2000 · signal: see · confidence high
See Hughes v. United States, 110 F.3d 765, 768 (11th Cir.1997).
cited Cited "see" Mid-South Holding Co. v. Weise
11th Cir. · 2000 · signal: see · confidence high
See Hughes v. United States, 110 F.3d 765, 768 (11th Cir. 1997).
Retrieving the full opinion text from the archive…
Mary Jo HUGHES, Plaintiff-Appellant,
v.
UNITED STATES of America, Defendant-Appellee
95-3584.
Court of Appeals for the Eleventh Circuit.
Apr 21, 1997.
110 F.3d 765
1997 U.S. App. LEXIS 7794
1997 WL 157261
Joel D. Eaton, Podhurst, Orseck, Josefs-berg, Eaton, Meadow, Olin & Perwin, P.A., Miami, FL, Robert A. Yostrejs, Jr., McClellan, Vostrejs & Batsel, P.A., Ocala, FL, for Appellant., Ralph Lee, Asst. U.S. Atty., Tamra Phipps, David P. Rhodes, Jacksonville, FL, David P. Buck, U.S. Postal Service, Claims Division, Washington, DC, Brian M. Reimer, United States Postal Service, Washington, DC, for Appellee.
Hatchett, Cox, Meskill.
Cited by 68 opinions  |  Published
1 passages pin-cited by 2 cases
Pinpoint authority: bottom 76%
Citer courts: N.D. Illinois (1)
PER CURIAM:

Mary Jo Hughes was shot by two assailants in the parking lot of the United States Post Office in Ocala, Florida. She brought suit against the United States under the Federal Tort Claims Act (FTCA), 28 U.S.C. §§ 1346, 2671-80, alleging negligence on the part of the United States Postal Service in failing to provide adequate security. The district court dismissed Hughes’ claim for lack of subject matter jurisdiction because it concluded that the alleged negligent conduct by the Postal Service fell within the discretionary function exception of the FTCA. We affirm.

BACKGROUND

At around 10:45 p.m. on April 19, 1993, Hughes was shot by two assailants as she sat in her car in the parking lot of the Ocala Post Office. She sustained serious bodily injury. Hughes had just returned from retrieving her mail from her post office box, access to which was permitted twenty-four hours a day.

Hughes filed a complaint against the United States under the FTCA. In her complaint, she alleges negligence on the part of the Postal Service in permitting the Ocala Post Office to remain open on a twenty-four hour basis while (1) providing no security for its patrons; (2) providing inadequate lighting around the budding and in the parking lot during nighttime hours; and (3) installing and maintaining hedges, shrubbery, and trees on the premises that provided places for criminals to hide and obscured the artificial lighting. In her response to the Government’s motion to dismiss, Hughes says the alleged negligence is not the Postal Service’s decision to provide twenty-four hour access or its decision to locate the post office in an allegedly high crime area. Instead, her response characterizes the alleged negligence as acts or omissions regarding the post office premises after these two decisions were made.

[*767] The district court concluded that the alleged negligent conduct fell within the discretionary function exception of the FTCA, 28 U.S.C. § 2680(a). In reaching that conclusion, the court utilized the two-part test refined by the Supreme Court in United States v. Gaubert, 499 U.S. 315, 111 S.Ct. 1267, 113 L.Ed.2d 335 (1991) and applied by this court in Powers v. United States, 996 F.2d 1121 (11th Cir.1993), and Autery v. United States, 992 F.2d 1523 (11th Cir.1993).

ISSUE ON APPEAL AND STANDARD OF REVIEW

We must decide whether the discretionary function exception to the FTCA, 28 U.S.C. § 2680(a), bars a suit against the United States for the alleged failure of the Postal Service to provide adequate security measures at a post office. We review the district court’s interpretation and application of the discretionary function exception de novo. Powers, 996 F.2d at 1123.

DISCUSSION

Congress, through the Federal Tort Claims Act, has waived the sovereign immunity of the United States by giving district courts jurisdiction over civil actions against the United States

for injury or loss of property, or personal injury or death caused by the negligent or wrongful act or omission of any employee of the Government while acting within the scope of his office or employment, under circumstances where the United States, if a private person, would be liable to the claimant in accordance with the law of the place where the act or omission occurred.

28 U.S.C. § 1346(b). Congress, however, has excepted from this limited waiver “[a]ny claim ... based upon the exercise or performance or the failure to exercise or perform a discretionary function or duty on the part of a federal agency or an employee of the Government, whether or not the discretion involved be abused.” 28 U.S.C. § 2680(a).

In a series of cases, the Supreme Court has articulated and refined the analysis used in applying this discretionary function exception. See Gaubert, 499 U.S. at 315, 111 S.Ct. at 1267; Berkovitz by Berkovitz v. United States, 486 U.S. 531, 108 S.Ct. 1954, 100 L.Ed.2d 531 (1988); United States v. S.A. Empresa de Viacao Aerea Rio Grandense (Vang Airlines), 467 U.S. 797, 104 S.Ct. 2755, 81 L.Ed.2d 660 (1984); Dalehite v. United States, 346 U.S. 15, 73 S.Ct. 956, 97 L.Ed. 1427 (1953). This court has applied that analysis in Powers, 996 F.2d at 1121, and Autery, 992 F.2d at 1523.

We apply a two-part test to determine whether challenged conduct by a government employee falls within the discretionary function exception. Powers, 996 F.2d at 1124. First, we must determine whether the challenged conduct involves an element of judgment or choice. Id. Second, we must determine “whether that judgment is of the kind that the discretionary function exception was designed to shield.” Gaubert, 499 U.S. at 322-23, 111 S.Ct. at 1273 (quoting Berkovitz, 486 U.S. at 536, 108 S.Ct. at 1959).

In reviewing the district court’s dismissal of Hughes’ complaint for lack of subject matter jurisdiction, we accept the factual allegations in her complaint as true. [1] See Gaubert, 499 U.S. at 327, 111 S.Ct. at 1276; Berkovitz, [*768] 486 U.S. at 540, 108 S.Ct. at 1960-61; Powers, 996 F.2d at 1125.

Under the first part of the test, the “relevant inquiry is whether the controlling statute or regulation mandates that a government agent perform his or her function in a specific manner.” Powers, 996 F.2d at 1125. See also Autery, 992 F.2d at 1528. Congress has given the Postal Service the general power to operate and maintain buddings and facilities. 39 U.S.C. § 401(6). The regulations promulgated under this general statutory authority designate the Chief Postal Inspector as the Security Officer for the Postal Service and make him “responsible for the issuance of instructions and regulations pertaining to security requirements within the Postal Service.” 39 C.F.R. § 231.1(b). Regarding each individual post office, the postmaster or a supervisor designated by the postmaster acts as Security Control Officer for that post office and is “responsible for the general security of the post office, its stations and branches, in accordance with rules and regulations issued by the Chief Postal Inspector.” 39 C.F.R. § 231.2. In addition, the Postal Operations Manual serves as regulations of the Postal Service. 39 C.F.R. § 211.2(a)(2). At the time of Hughes’ shooting, the Postal Operations Manual stated that “[a]t the postmaster’s discretion, lobbies may remain open when no one is on duty to allow customer access to post office boxes and self-service equipment, provided customer safety, security provisions and police protection are deemed adequate.” Postal Operations Manual, § 221.2.23 (Issue 5,1/31/83).

These general guidelines do not mandate a specific course of conduct regarding security at a post office. Instead, security decisions such as the ones challenged here— the posting of security personnel in the lobby or in the parking lot, the location and intensity of lighting, and the planting and maintenance of trees and shrubbery — are left to the discretion of the Security Control Officer for each post office in accordance with regulations established by the Chief Postal Inspector. There is ample room for postal employees to exercise judgment and choice. In fact, the Postal Operations Manual specifically states that the postmaster has discretion in assessing the need for security with regards to providing twenty-four hour access. “Only if a federal statute, regulation, or policy specifically prescribes a course of action embodying a fixed, or readily ascertainable standard, will á government employee’s conduct not fall within the discretionary function exception.” Autery, 992 F.2d at 1529 (citation and quotations omitted) (emphasis in original). Because there are no such statutes, regulations, or policies present here, the first part of the discretionary function test is satisfied.

Under the second part of the test, we must decide whether the judgment afforded postal employees regarding security measures is the type of judgment that the discretionary function exception was designed to shield. Here, we focus on whether the challenged actions are “susceptible to policy analysis.” Powers, 996 F.2d at 1125 (quotation omitted). Protected “[discretionary conduct is not confined to the policy or planning level.” Gaubert, 499 U.S. at 325, 111 S.Ct. at 1275. “Day-to-day management ... regularly requires judgment as to which of a range of permissible courses is the wisest.” Id. at 325, 111 S.Ct. at 1275. As charged by Congress, “[t]he Postal Service shall have as its basic function the obligation to provide postal services to bind the Nation together through the personal, educational, literary, and business correspondence of the people.” 39 U.S.C. § 101(a). To this end, the Postal Service “shall provide prompt, reliable, and efficient services to patrons in all areas and shall render postal services to all communities.” Id. Decisions involving security at post offices are a fundamental part of the economic and social policy analysis required to achieve these goals. Moreover, we need not inquire whether any particular postal employee here engaged in a weighing of policy considerations in the decision regarding security at the Ocala Post Office. “When established governmental policy, as expressed or implied by statute, regulation, or agency guidelines, allows a Government agent to exercise discretion, it must be presumed that the agent’s acts are grounded in policy when exercising that discretion.” Gaubert, 499 U.S. at 324, 111 S.Ct. at 1274.[*769] Postal employees must decide how to allocate resources so as to best serve customers in a prompt, reliable, and efficient manner. While financial considerations alone may not make a decision one involving policy, such considerations are particularly relevant to the Postal Service, which is “operated as a basic and fundamental service provided to the people.” 39 U.S.C. § 101(a). We will not second guess the Postal Service’s resource allocation decisions here. See Powers, 996 F.2d at 1126; Autery, 992 F.2d at 1531.

CONCLUSION

Decisions by the Postal Service regarding security at post offices fall within the discretionary function exception of the FTCA, and the district court properly concluded that it lacked subject matter jurisdiction over Hughes’ action.

AFFIRMED.

1

. The district court in its order and the parties on this appeal treat the Government’s motion to dismiss as a factual attack on the district court's subject matter jurisdiction. The motion, however, is more properly treated as a facial attack. Nothing in the Government’s motion or memorandum in support thereof challenges the factual assertions made in Hughes' complaint. In fact, the Government specifically argues in its memorandum that Hughes’ claims "are barred by the discretionary function exception to the FTCA, even assuming arguendo the accuracy of allegations that such discretion was not properly exercised." (R. 1-31 at 10.) Our concern under the discretionary function exception is not whether the allegations of negligence are true; instead, our concern is whether the nature of the conduct involves judgment or choice and whether that judgment is of the kind that the exception was designed to protect. See Gaubert, 499 U.S. at 322-23, 111 S.Ct. at 1273; Dalehite, 346 U.S. at 33-34, 73 S.Ct. at 966-67.

Furthermore, the Government argues that the plaintiff bears the burden of showing that the government's conduct is not protected by the discretionary function exception. We did not decide that issue in Autery, 992 F.2d at 1526 n. 6, and we do not address it here. The allocation of burdens is not significant when the relevant facts are undisputed.