14 C.F.R. § 243.9

Procedures for collecting and maintaining the information

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Covered airlines may use any method or procedure to collect, store and transmit the required information, subject to the following conditions:

(a) Information on individual passengers shall be collected before each passenger boards the aircraft on a covered flight segment.

(b) The information shall be kept until all passengers have disembarked from the covered flight segment.

(c) The contact information collected pursuant to section 243.7(a)(2) of this part shall be kept confidential and released only to the U.S. Department of State, the National Transportation Safety Board (upon NTSB's request), and the U.S. Department of Transportation pursuant to oversight of this part. This paragraph does not preempt other governments or governmental agencies that have an independent, legal right to obtain this information.

(d) The contact information collected pursuant to section 243.7(a)(2) of this part shall only be used by covered airlines for notification of family members or listed contacts following an aviation disaster. The information shall not be used for commercial or marketing purposes.

Notes of Decisions
Cited in 5 cases (4 in the last 5 years), 1999–2023 · leading case: Wallman v. Tower Air, Inc., 189 F.R.D. 566 (N.D. Cal. 1999).
Wallman v. Tower Air, Inc., 189 F.R.D. 566 (N.D. Cal. 1999). “(See 63 FR 8258 , 8274, Transmission of Information After an Aviation Disaster, 14 C.F.R. § 243.9 .) Subsection (b) requires that the information be maintained only until all passengers have disembarked from the covered flight segment.”
DelVecchia v. Frontier Airlines (D. Nev. 2022). · cites it 8× “Frontier responded 23 that 14 C.F.R. § 243.9 (c)—governing procedures for airlines to collect and maintain 24 information—and case law interpreting that provision prohibited Frontier from releasing this 25 information.”
DelVecchia v. Frontier Airlines (D. Nev. 2021). · cites it 5× “Frontier responded that 14 C.F.R. § 243.9 (c) and 21 case law interpreting that statute prohibited Frontier from releasing this information.”
DelVecchia v. Frontier Airlines (D. Nev. 2023). · cites it 5× “Plaintiffs contacted Frontier and objected to the redactions, and Frontier responded, 18 arguing that case law interpreting 14 C.F.R. § 243.9 (c) (governing procedures for airlines to 19 collect and maintain information) prohibited Frontier from releasing the information.”
Grattier v. British Airways, PLC (M.D. Fla. 2021). “Title 14 C.F.R. § 243.9 provides: (c) The contact information [for passengers on any flight] shall be kept confidential and released only to the U.”
— 14 C.F.R. § 243.9(c) — 2 cases
DelVecchia v. Frontier Airlines (D. Nev. 2022). “Frontier responded 23 that 14 C.F.R. § 243.9 (c)—governing procedures for airlines to collect and maintain 24 information—and case law interpreting that provision prohibited Frontier from releasing this 25 information.”
DelVecchia v. Frontier Airlines (D. Nev. 2023). “Plaintiffs contacted Frontier and objected to the redactions, and Frontier responded, 18 arguing that case law interpreting 14 C.F.R. § 243.9 (c) (governing procedures for airlines to 19 collect and maintain information) prohibited Frontier from releasing the information.”
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