29 C.F.R. § 825.303

Employee notice requirements for unforeseeable FMLA leave

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(a) Timing of notice. When the approximate timing of the need for leave is not foreseeable, an employee must provide notice to the employer as soon as practicable under the facts and circumstances of the particular case. It generally should be practicable for the employee to provide notice of leave that is unforeseeable within the time prescribed by the employer's usual and customary notice requirements applicable to such leave. See § 825.303(c). Notice may be given by the employee's spokesperson (e.g., spouse, adult family member, or other responsible party) if the employee is unable to do so personally. For example, if an employee's child has a severe asthma attack and the employee takes the child to the emergency room, the employee would not be required to leave his or her child in order to report the absence while the child is receiving emergency treatment. However, if the child's asthma attack required only the use of an inhaler at home followed by a period of rest, the employee would be expected to call the employer promptly after ensuring the child has used the inhaler.

(b) Content of notice. An employee shall provide sufficient information for an employer to reasonably determine whether the FMLA may apply to the leave request. Depending on the situation, such information may include that a condition renders the employee unable to perform the functions of the job; that the employee is pregnant or has been hospitalized overnight; whether the employee or the employee's family member is under the continuing care of a health care provider; if the leave is due to a qualifying exigency, that a military member is on covered active duty or call to covered active duty status (or has been notified of an impending call or order to covered active duty), that the requested leave is for one of the reasons listed in § 825.126(b), and the anticipated duration of the absence; or if the leave is for a family member that the condition renders the family member unable to perform daily activities or that the family member is a covered servicemember with a serious injury or illness; and the anticipated duration of the absence, if known. When an employee seeks leave for the first time for a FMLA-qualifying reason, the employee need not expressly assert rights under the FMLA or even mention the FMLA. When an employee seeks leave due to a qualifying reason, for which the employer has previously provided the employee FMLA-protected leave, the employee must specifically reference either the qualifying reason for leave or the need for FMLA leave. Calling in “sick” without providing more information will not be considered sufficient notice to trigger an employer's obligations under the Act. The employer will be expected to obtain any additional required information through informal means. An employee has an obligation to respond to an employer's questions designed to determine whether an absence is potentially FMLA-qualifying. Failure to respond to reasonable employer inquiries regarding the leave request may result in denial of FMLA protection if the employer is unable to determine whether the leave is FMLA-qualifying.

(c) Complying with employer policy. When the need for leave is not foreseeable, an employee must comply with the employer's usual and customary notice and procedural requirements for requesting leave, absent unusual circumstances. For example, an employer may require employees to call a designated number or a specific individual to request leave. However, if an employee requires emergency medical treatment, he or she would not be required to follow the call-in procedure until his or her condition is stabilized and he or she has access to, and is able to use, a phone. Similarly, in the case of an emergency requiring leave because of a FMLA-qualifying reason, written advance notice pursuant to an employer's internal rules and procedures may not be required when FMLA leave is involved. If an employee does not comply with the employer's usual notice and procedural requirements, and no unusual circumstances justify the failure to comply, FMLA-protected leave may be delayed or denied.

Notes of Decisions
Cited in 447 cases (110 in the last 5 years), 1995–2026 · leading case: Lichtenstein v. Univ. of Pittsburgh Med. Ctr., 691 F.3d 294 (3rd Cir. 2012).
Lichtenstein v. Univ. of Pittsburgh Med. Ctr., 691 F.3d 294 (3rd Cir. 2012). · cites it 23× “When the need for leave is unforeseeable,9 employees are obligated to notify their employer ―as soon as practicable,‖ 29 C.F.R. § 825.303 (a), and ―provide sufficient information for an employer to reasonably determine whether the FMLA may apply,‖ 29 C.”
Scobey v. Nucor Steel-Arkansas, 580 F.3d 781 (8th Cir. 2009). · cites it 14× “3d at 471 ( quoting 29 C.F.R. § 825.303 (a), (b) (2007)). Although recent amendments to the DOL's regulations have somewhat curtailed this generosity, the regulation in place during the events giving rise to this lawsuit stated that, after notice had been given [t]he employer…”
Boadi v. Ctr. for Human Dev., Inc., 239 F. Supp. 3d 333 (D. Mass. 2017). · cites it 11× “29 C.F.R. § 825.303 (a). This subsection references subsection 825.”
Lonny Acker v. Gen. Motors, L.L.C., 853 F.3d 784 (5th Cir. 2017). · cites it 4× “We AFFIRM, principally because the FMLA and accompanying regulations require employees to follow their employer’s “usual and customary” procedures for requesting FMLA leave absent “unusual circumstances,” 29 C.F.R. § 825.303 (c). BACKGROUND Acker began working for GM in the fall…”
Coutard v. Mun. Credit Union, 848 F.3d 102 (2d Cir. 2017). · cites it 5× “It stated: Under 29 C.F.R. § 825.303 (b), to seek leave for the unforeseeable illness of an immediate family member, such as a parent, an employee must “provide sufficient information for an employer to reasonably determine whether the FMLA may apply to the leave request.”
Kasey Roberts v. Gestamp West Virginia, LLC, 45 F.4th 726 (4th Cir. 2022). · cites it 8× “” 29 C.F.R. § 825.303 (b). 2 The FMLA regulations offer guidance on the information employees should provide.”
Stevenson v. Hyre Elec. Co., 505 F.3d 720 (7th Cir. 2007). · cites it 8× “" 29 C.F.R. § 825.303 (a). In such a case, "[i]t is expected that an employee will give notice to the employer within no more than one or two working days of learning of the need for leave, except in extraordinary circumstances where such notice is not feasible.”
Holladay v. Rockwell Collins, Inc., 357 F. Supp. 3d 848 (S.D. Iowa 2019). · cites it 19× “See 29 C.F.R. § 825.303 . The parties do not dispute whether the timing of Plaintiff's notice was adequate; instead, they focus their arguments on the content of the notice and whether it complied with Defendant's policies.”
Lee Brenneman v. Medcentral Health Sys., 366 F.3d 412 (6th Cir. 2004). · cites it 4× “” 29 C.F.R. § 825.303 (a). “It is expected that an employee will give notice to the employer within no more than one or two workings days of learning of the need for leave, except in extraordinary circumstances .”
Terry D. Walton v. Ford Motor Co. Visteon Corp., Jointly & Severally, 424 F.3d 481 (6th Cir. 2005). · cites it 3× “29 C.F.R. § 825.303 (a). Visteon’s internal procedures require that in order to properly request medical leave an employee “must notify Labor Relations within two business days of [his] absence, or at least within 48 hours of [his] return to work,” and then complete the…”
Samuel J. Cavin v. Honda of Am. Mfg., Inc., 346 F.3d 713 (6th Cir. 2004). · cites it 3× “302 (b), and for the most part more generous than the FMLA’s requirements for unforeseeable leave, 6 see 29 C.F.R. § 825.303 (a) (“It is expected that an employee will give notice to the employer within no more than one or two working days of learning of the need for leave.”
Germanowski v. Harris, 854 F.3d 68 (1st Cir. 2017). · cites it 2× “In providing such notice, the employee must supply “sufficient information for an employer to reasonably determine whether the FMLA may apply to the leave request.”
— 29 C.F.R. § 825.303(a) — 13 cases
Wheeler v. Pioneer Developmental Servs., Inc., 349 F. Supp. 2d 158 (D. Mass. 2004).
Noorjahan Ramji v. Hosp. Housekeeping Sys., LLC, 992 F.3d 1233 (11th Cir. 2021).
Carter v. Rental Unif. Serv. of Culpeper, Inc., 977 F. Supp. 753 (W.D. Va. 1997).
Avila v. Childers, 212 F. Supp. 3d 1182 (N.D. Fla. 2016).
Randolph v. Grange Mut. Cas. Co., 925 N.E.2d 149 (Ohio Ct. App. 2009).
— 29 C.F.R. § 825.303(b) — 12 cases
Woodman v. Miesel Sysco Food Co., 657 N.W.2d 122 (Mich. Ct. App. 2003).
Wheeler v. Pioneer Developmental Servs., Inc., 349 F. Supp. 2d 158 (D. Mass. 2004).
Fitzgerald v. Shore Mem'l Hosp., 92 F. Supp. 3d 214 (D.N.J. 2015).
Thomas v. Dist. of Columbia, 197 F. Supp. 3d 100 (D.D.C. 2016).
Escriba v. Foster Poultry Farms, 793 F. Supp. 2d 1147 (E.D. Cal. 2011).
— 29 C.F.R. § 825.303(c) — 4 cases
Webster v. Milwaukee Cnty., 731 F. Supp. 2d 837 (E.D. Wis. 2010).
State, Dep't of Corr. Vs. Ludwick, 2019 NV 12 (Nev. 2019).
Evans v. Coop. Response Ctr., Inc. (D. Minnesota 2019).
Mowery v. Ohio State Univ. Med. Ctr., 2012 Ohio 1246 (Ohio Ct. Cl. 2012).
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