41 C.F.R. § 302-12.102
Policies to establish when offering employees the services of an RSC
If an agency chooses to offer the services of an RSC to their employees, the agency must establish policies governing:
(a) The conditions under which the agency will authorize an employee to use the contract with the RSC;
(b) Which employees the agency will allow to use the contract with the RSC;
(c) Which services the RSC will provide to the employee;
(d) Who will determine in each case if an employee may use the contract with the RSC and which services the RSC will provide;
(e) How the agency will monitor and evaluate the counseling provided by the agency and/or the RSC to their employees; and
(f) How the agency will monitor and maintain an appropriate balance between the types of homesale transactions in the homesale programs.