47 C.F.R. § 1.711
Formal or informal complaints
Complaints filed against carriers under section 208 of the Communications Act may be either formal or informal.
Notes of Decisions
Cited in 3
cases, 1997–2008 · leading case: NetworkIP, LLC v. Fed. Commc'ns Comm'n, 548 F.3d 116 (D.C. Cir. 2008).
NetworkIP, LLC v. Fed. Commc'ns Comm'n, 548 F.3d 116 (D.C. Cir. 2008). “47 C.F.R. § 1.711 . Informal complaints are forwarded "to the appropriate carrier for investigation," and the carrier must, "within such time as may be prescribed, advise the Commission in writing, with a copy to the complainant, of its satisfaction of the complaint or of its…”
Stiles v. GTE Sw. Inc., 128 F.3d 904 (5th Cir. 1997). “See 47 C.F.R. § 1.711 (1996). Under the informal complaint procedure, the FCC forwards a copy of the complaint to the carrier for investigation.”
Mexiport, Inc. v. Frontier Commc'ns Servs., Inc., 253 F.3d 573 (11th Cir. 2001). “47 C.F.R. § 1.711 . When the complainant files an informal complaint 3 the complaint is forwarded to the carrier for investigation.”
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