Fla. Admin. Code R. 62-550.824 (2026)

These rules are intended to implement the Primary and Secondary Drinking Water Regulations that require community water systems to prepare and provide to their customers annual consumer confidence reports (CCRs) on the quality of the water delivered by the systems. In addition to the requirements of this rule, the requirements contained in the following regulations are adopted and incorporated herein by reference and are enforceable under this rule: the July 1, 2014, edition of 40 C.F.R. Part 141, Subpart O, Sections 151 through 155, except for 40 C.F.R. §141.153(h)(6)(ii), and Appendix A to 40 C.F.R. Part 141, Subpart O (http://www.flrules.org/Gateway/reference.asp?No=Ref-05590). 40 C.F.R. §141.153(h)(6)(ii) is not adopted or incorporated in this rule. Additional information may be obtained from the USEPA’s guidance manuals Preparing Your Drinking Water Consumer Confidence Report – Guidance for Water Suppliers, 2^nd Revision: EPA 816-R-09-011, April 2010 (http://www.flrules.org/Gateway/reference.asp?No=Ref-00912), and Revised State Implementation Guidance for the Consumer Confidence Report (CCR) Rule, Appendix E, EPA 816-R-09-010, April 2010 (http://www.flrules.org/Gateway/reference.asp?No=Ref-00913), which are incorporated herein by reference. This introductory text shall be effective on July 7, 2015.

(1) Additional Report Content Requirements. In addition to the requirements of 40 CFR 141.153, the following requirements shall apply:

(a) Additional Source Water Information. If the Department has determined that a system or well is under the direct influence of surface water, the system shall identify the well and proposed remedial action.

(b) Water Treatment Information. Systems shall include a general description of all major water treatment processes. For example, a statement may be worded in the following way: Our water is obtained from ground water sources and is chlorinated for disinfection purposes, and then fluoridated for dental health purposes.

(c) Additional Primary Contaminant Information.

1. In addition to the contaminants referenced in 40 CFR 141.153(d)(1)(i), the following contaminants shall be subject to the requirements of §141.153(d): nickel, lead (point of entry) and sodium. The applicable results for these three contaminants shall be only the results of monitoring to demonstrate compliance with a maximum contaminant level (MCL) in subsection 62‑550.310(1), F.A.C.

2. More Stringent MCLs. For the following contaminants, the Florida MCL is more stringent than the federal MCL referenced in 40 CFR 141, Subpart O, Consumer Confidence Reports: benzene, vinyl chloride, ethylene dibromide, carbon tetrachloride, 1,2-dichloroethane, trichloroethylene, and tetrachloroethylene. For these contaminants, the Florida MCLs listed in rules 62-550.310 and 62-550.320, F.A.C., shall apply for the purpose of preparing the consumer confidence report.

3. Different Monitoring Location Requirements. Subsection 62-550.500(5), F.A.C., requires monitoring at the entry point to the distribution system rather than at points within the distribution system when monitoring for compliance with the MCLs for the radiological contaminants listed in subsection 62-550.310(6), F.A.C. These results shall be applicable to the consumer confidence report requirements of 40 CFR 141.153(d)(1)(i).

4. Primary Contaminant Source of Contamination Language. In addition to the language found in 40 CFR 141, Appendix A to Subpart O, the following language shall be used in tables of analytical results to report on the source of contamination for lead (point of entry), nickel, and sodium. Systems may substitute other language or add their own language if the language they use as source of contamination language is more specific to conditions affecting their system.

a. Lead (point of entry): Residue from man-made pollution such as auto emissions and paint. Lead pipe, casing, and solder.

b. Nickel: Pollution from mining and refining operations. Natural occurrence in soil.

c. Sodium: Salt water intrusion, leaching from soil.

5. Health Effects Language in addition to that found in 40 CFR 141, Appendix C to Subpart O. The following health effects language shall be used for nickel, sodium, and lead (point of entry) when their MCLs have been exceeded:

a. Nickel: Nickel has been shown to damage the heart and liver in laboratory animals when the animals are exposed to high levels over their lifetimes. The Florida Department of Environmental Protection (DEP) has set the drinking water standard for nickel at 100 parts per billion (ppb) to protect against the risk of these adverse effects.

b. Sodium: The Florida Department of Environmental Protection (DEP) has set the drinking water standard for sodium at 160 parts per million (ppm) to protect individuals that are susceptible to sodium-sensitive hypertension or diseases that cause difficulty in regulating body fluid volume. Sodium is monitored so that individuals who have been placed on sodium (salt) restricted diets may take into account the sodium in their drinking water. Drinking water contributes only a small fraction (less than 10 percent) to the overall sodium intake. Sodium levels in drinking water can be increased by ion-exchange softeners at water treatment facilities or certain point-of-use treatment devices. If you have been placed on a sodium restricted diet, please inform your physician that our water contains <<insert sodium concentration>> ppm of sodium.

c. Lead (point of entry): Infants and children who drink water containing lead in excess of the MCL could experience delays in their physical or mental development. Children could show slight deficits in attention span and learning abilities. Adults who drink this water over many years could develop kidney problems or high blood pressure.

6. Reporting total coliform results. When reporting the total monthly number of samples include repeat samples.

7. Reporting fecal coliform results. If fecal coliform is detected, the table of analytical results shall include the total number of positive samples for the year.

8. Reporting nitrates and nitrites results. Analytical results for nitrates and nitrites shall be reported individually. The reporting of analytical results of total nitrates and nitrites is not required.

(d) Secondary Contaminant Information.

1. The reporting requirements of 40 CFR 141.153(d) shall be applicable to the secondary contaminants listed in rule 62-550.320, F.A.C.

2. Reporting of secondary contaminants results.

a. Results subject to CCR reporting for secondary contaminants shall be the most recent year’s worth of results obtained during or before the calendar year previous to the year the CCR is due, except that data older than five years need not be included. Results shall be included in the table of secondary contaminants analytical results only if the highest single sample result exceeds the MCL. On the table of secondary contaminants analytical results, the highest result shall be reported as the level detected, and the range of results shall be reported as the range.

b. Results for pH need not be reported.

c. Results for ethylbenzene (odor), toluene (odor), and xylenes (odor), need not be reported, because they are also monitored as primary contaminants.

3. Source of Secondary Contaminants. The following language is provided for use in tables of results to describe the major sources in drinking water for the secondary contaminants listed as follows. Systems may substitute other language or add their own language if the language they use as source of contamination language in the consumer confidence report is more specific to conditions affecting their system.

a. Color and odor: Naturally occurring organics.

b. Copper: Corrosion byproduct and natural occurrence from soil leaching.

c. Foaming agents: Pollution from soaps and detergents.

d. Fluoride: Erosion of natural deposits; Water additive which promotes strong teeth; Discharge from fertilizer and aluminum factories.

e. All other secondary contaminants: Natural occurrence from soil leaching.

(e) Unregulated Contaminants. Systems required to monitor for unregulated contaminants by 40 CFR 141.40 shall report analytical results when there are detections of unregulated contaminants. If unregulated contaminants are detected the CCR shall include the following informational statement: <<Insert name of system>> has been monitoring for unregulated contaminants (UCs) as part of a study to help the U.S. Environmental Protection Agency (EPA) determine the occurrence in drinking water of UCs and whether or not these contaminants need to be regulated. At present, no health standards (for example, maximum contaminant levels) have been established for UCs. However, we are required to publish the analytical results of our UC monitoring in our annual water quality report. If you would like more information on the EPA’s Unregulated Contaminants Monitoring Rule, please call the Safe Drinking Water Hotline at (800)426-4791.

(f) Information Collection Rule (ICR) Contaminants. The federal CCR regulations (40 CFR 141.153) state that finished water results for the following are subject to consumer confidence reporting requirements: disinfection by-products or microbial contaminants for which monitoring is required under 40 CFR 141.142 and 141.143 except Cryptosporidium.

1. Systems monitoring for ICR contaminants shall report the following ICR contaminants in their consumer confidence reports, if found in the finished water:

a. THM4: trihalomethanes (chloroform, bromodichloromethane, dibromochloromethane, and bromoform) – report as a group,

b. HAA5: haloacetic acids (mono-, di-, and trichloroacetic acid, and mono- and di-bromoacetic acid) – report as a group,

c. HAN: haloacetilenitriles (dichloro-, trichloro-, bromochloro-, and dibromoacetonitrile) – report as a group,

d. HK: haloketones (1,1-dichloropropanone and 1,1,1-trichloropropanone) – report as a group,

e. CP: chloropicrin,

f. CH: chloral hydrate,

g. TOX: total organic halides,

h. disinfectant residual,

i. total coliforms, fecal coliforms, or Escherichia coli,

j. Giardia, and

k. total culturable viruses.

2. The following provisions shall apply:

a. Treatment plants using chloramines shall report cyanogen chloride;

b. Treatment plants using hypochlorite solutions shall report chlorate;

c. Treatment plants using ozone shall report bromate and aldehydes; and

d. Treatment plants using chlorine dioxide shall report chlorine dioxide residual, chlorite, chlorate, bromate, and aldehydes.

3. As required by the 40 CFR 141.153, results for the above contaminants, if found in the finished water, shall be reported in the table of analytical results in consumer confidence reports in the same manner as the unregulated contaminants (average and range of detection.)

(g) Additional health information required by 40 CFR 141.154. In addition to the requirements of 40 CFR 141.154, systems shall include this additional health information when they:

1. Detect arsenic or nitrate at the MCL. Report the informational statements required by 40 CFR 141.154(b) or (c), respectively.

2. Detect TTHM at the MCL. Include in the report the informational statements required by 40 CFR 141.154(e).

(h) Educational Statement for Lead. If lead is detected above the action level in more than five percent, and up to and including ten percent of homes sampled, the system shall include in its CCR the language set forth in 40 CFR 141.154(d). Systems that collect fewer than 20 samples during each monitoring period do not have to include the educational statement for lead.

(i) Operation Violations. Systems with any of the problems listed in subparagraphs 1.-3., below, shall provide an explanation of the violation in their consumer confidence reports. The explanation shall include a description of the violation and its duration.

1. Certified Operator Requirement Violations. Systems that fail to maintain continuous usage of the services of an operator with the appropriate certification in accordance with rule 62-699.310, F.A.C.

2. Disinfectant Requirement Violations. Systems that treat their water and that have disinfectant concentrations of less than 0.2 ppm free chlorine or its equivalent at the entry points to their distribution systems in routine monitoring as recorded on their monthly operation reports for the calendar year previous to the year in which the CCR is due.

3. Cross Connection Control Requirement Violations. Systems that fail to adopt and implement a written cross connection control and backflow prevention program as required by rule 62-555.360, F.A.C.

(j) Table Format. All consumer confidence reports that are required to include a table of analytical results shall display these results in the same format and manner as shown in the FRWA/DEP CCR Template Instructions and Template, February 5, 2003, which is incorporated herein by reference and is available from the Department of Environmental Protection, Drinking Water Section, Mail Station 3520, 2600 Blair Stone Road, Tallahassee, Florida 32399-2400.

1. If reporting of analytical data is required, the reporting of these data shall appear in one or both of the following tables only: The main table of analytical results and the table of secondary contaminants analytical results.

a. The main table of analytical results shall contain only analytical results of detected regulated contaminants (i.e., contaminants subject to MCL, MRDL, TT, or AL requirements), and detected unregulated contaminants for which the USEPA requires monitoring under 40 CFR 141.40 (Unregulated Contaminant Monitoring) or 141.142 and 141.143 (Information Collection Rule.)

b. The table of secondary contaminants analytical results shall contain only analytical results for secondary contaminants where the highest single sample result exceeds the MCL.

2. Contaminants referenced in sub-subparagraph 1.a. above that were monitored but not detected shall not be included in the main table of analytical results or table of secondary contaminants analytical results. However, they may be reported in text outside the tables.

3. Violations. Violations and action levels exceeded shall be noted in the affirmative with either “Y” or “Yes” per the requirements in sub-subparagraphs a. and b. In addition to following the requirements of 40 CFR 141.153(d)(6), systems shall include:

a. The word “violations” in both the column heading of the main table of analytical results or the table of secondary contaminants analytical results and in the explanation located outside the main table of analytical results and table of secondary contaminants analytical results when reporting maximum contaminant level (MCL), maximum residual disinfectant level (MRDL), and treatment technique (TT) violations, and

b. The phrase “AL exceeded” in both the column heading of the main table of analytical results and in the explanation located outside the main table of analytical results and table of secondary contaminants analytical results when reporting the exceeding of action levels (AL) for lead or copper.

4. Contaminants for which there are secondary drinking water standards (MCLs) that were monitored but not detected shall not be included in the table of secondary contaminants analytical results, but may be reported in text outside the table.

5. The acronym “ND” means not detected and indicates that the substance was not found by laboratory analysis. ND does not mean zero, and zero shall not be used instead of ND where ND is the intended meaning. ND may be used in the main table of analytical results or the table of secondary contaminants analytical results only when:

a. Reporting the lower limit of a range of analytical results, or

b. Reporting the level detected for systems with multiple hydraulically independent distribution systems and separate columns for each service area.

(k) The CCR shall contain the explanation regarding contaminants which may reasonably be expected to be found in drinking water including bottled water presented in 40 CFR 141.153(h)(1)(i)-(iv) verbatim.

(l) Variances and exemptions. Community water systems operating under the terms of a variance or exemption issued by the state in accordance with rules 62-560.510 and 62-560.520, F.A.C., or Section 120.542, F.S., for the secondary contaminant MCLs listed in rule 62-550.320, F.A.C., or for the primary contaminant MCLs for nickel and sodium listed in subsection 62-550.310(1), F.A.C., shall include in their CCRs:

1. An explanation of the reasons for the variance or exemption;

2. The date on which the variance or exemption was issued;

3. A brief status report on the steps the system is taking to install treatment, find alternative sources of water, or otherwise comply with the terms and schedules of the variance or exemption; and

4. A notice of any opportunity for public input in the review or renewal of the variance or exemption.

(2) Use of Language Other Than English.Under 40 CFR 141.153(h)(3), where the proportion of non-English speaking residents served by the system exceeds 20 percent of the total number of consumers served by the system, consumer confidence reports shall contain: information in the appropriate language(s) regarding the nature and importance of the report and a telephone number or address where such residents may contact the system to obtain a translated copy of the report or assistance in understanding the report. A statement to this effect shall be included in the report immediately after the title of the report.

(3) Report Delivery and Recordkeeping. These rules provide additional requirements to those in 40 CFR 141.155.

(a) Existing systems shall deliver their second CCR reports by July 1, 2000, and subsequent reports by July 1 annually thereafter. A new community water system activated after January 1, 1998, shall deliver its first report by July 1 of the year after its first full calendar year in operation and annually thereafter.

(b) A community water system that sells water to another community water system shall deliver the applicable information required in 40 CFR 141.153 to the buyer system by April 1, 2000, and by April 1 annually thereafter, or on a date mutually agreed upon by the seller system and the buyer system, and specifically included in a contract between the parties.

(c) Distribution Via the Internet. In accordance with 40 CFR 141.155(f), each community water system serving 100,000 or more persons shall post its current year’s CCR on a publicly accessible Internet site annually beginning July 1 for a period of no less than one year, and shall provide the Department with information on the appropriate Internet link(s) to its CCR using Form 62-555.900(19), F.A.C.

(d) Mailing Requirements. All systems shall mail or otherwise directly deliver one copy of their consumer confidence report to each billing customer. A community water system that sells water to another community water system need not deliver or mail its CCR to the buyer system if it has furnished the required consumer confidence information to the buyer system in accordance with paragraph 62-550.824(3)(b), F.A.C. Systems must make a good faith effort to reach all consumers, using one or more of the methods listed in Form 62-555.900(19), Certification of Delivery of Consumer Confidence Report, hereby adopted and incorporated by reference, effective date 4-10-03. Copies of this form are available from the Department of Environmental Protection, Drinking Water Section, M.S. 3520, 2600 Blair Stone Road, Tallahassee, Florida 32399-2400.

1. Mailing Waiver. In accordance with 40 CFR 141.155(g), the State of Florida waives the requirement that community water systems serving fewer than 10,000 persons mail or directly deliver to each billing customer their consumer confidence reports provided that the systems have not had any MCL or monitoring and reporting (M/R) violations, nor have been issued formal Notices of Violations (NOVs), Consent Orders, Administrative Orders, or court-ordered civil actions during the year covered by the CCR.

2. The Department will notify systems that are ineligible for a mailing waiver in writing no later than April 1 annually.

a. Community water systems serving fewer than 10,000 persons that have been granted a mailing waiver shall publish their CCRs due July 1 of the current year in local newspapers, and shall do so at least once each year no later than July 1 of that same year.

b. In lieu of the requirement set forth in sub-subparagraph a. above, community water systems serving 500 or fewer persons that have been granted mailing waivers and that elect to post notice(s) that the CCR is not being sent out but is available upon request, may post their notices in publicly accessible areas such as community bulletin boards for a period of no less than 30 days beginning no later than July 1 of that same year annually.

c. Prior to the CCR’s publication date(s) in a local newspaper, community water systems granted mailing waivers shall notify customers of the publication date(s), and shall inform customers that a copy of the CCR will not be mailed to them individually.

(e) Reporting.

1. Systems shall demonstrate compliance with the reporting requirements of 40 CFR 141.155(c) by:

a. Sending a copy of their consumer confidence report to the appropriate office of the Department no later than the date the system is required to distribute the report to its customers, and

b. Sending to the appropriate office of the Department a certification that the report has been distributed, that the information is correct, and that the information is consistent with compliance monitoring data. The certification must be sent by August 10 annually. When reporting compliance with these requirements, systems shall use Form 62-555.900(19), Certification of Delivery of Consumer Confidence Report, and may transmit the form via electronic mail. Copies of this form are available from the Department of Environmental Protection, Drinking Water Section, M.S. 3520, 2600 Blair Stone Road, Tallahassee, Florida 32399-2400. This form includes documentation of the methods used by systems to distribute their consumer confidence reports.

2. Systems supplying water to other systems shall:

a. Send a copy of the information required by 40 CFR 141.153 or the complete consumer confidence report provided to the buyer system to the appropriate office of the Department no later than the date the system is required to furnish the buyer with the information, and

b. Send to the appropriate office of the Department a certification that the information or report has been furnished to the buyer system, that the information is correct, and that the information is consistent with compliance monitoring data. The certification must be sent by April 10 annually or within 10 days after the date that the system is required to furnish its report or information to its buyer. Systems shall use Form 62-555.900(21), Certification of Delivery of Consumer Confidence Information to Supplied System, hereby adopted and incorporated by reference, effective date 4-10-03 when reporting compliance with these reporting requirements and may transmit the form via electronic mail. Copies of this form are available from the Department of Environmental Protection, Drinking Water Section, M.S. 3520, 2600 Blair Stone Road, Tallahassee, Florida 32399-2400.

3. Each system shall send an informational copy of its consumer confidence report to its county health department if not sent under sub-subparagraph 62-550.824 (3)(e)1.a., F.A.C.

4. Systems regulated by the Florida Public Service Commission (PSC) shall send an informational copy of their consumer confidence reports to the PSC headquarters office no later than the date they mail the reports to the appropriate office of the Department. The address of the PSC headquarters office is: Division of Water and Wastewater, Florida Public Service Commission, 2540 Shumard Oak Boulevard, Tallahassee, Florida 32399-0850.

5. The font size of all printed text in consumer confidence reports shall be 8 point or larger.

6. If the Department finds that a system’s consumer confidence report is not in compliance with the requirements of this section, the Department shall notify the system in writing specifying any changes that must be made. The system shall modify and redistribute its consumer confidence report and resubmit the report to the Department and certify its delivery using Form 62-555.900(19) within 90 days of receipt of the Department’s notification.

Rulemaking Authority 403.8055, 403.861(9) FS. Law Implemented 403.853(3), (4), 403.861(9) FS. History–New 9-22-99, Amended 8-1-00, 11-27-01, 4-10-03, 12-30-11, 7-7-15.

62-550.825 Consumer Confidence Reporting.

(1) These rules are intended to implement the Primary and Secondary Drinking Water Regulations that require community water systems to prepare and provide to their customers annual consumer confidence reports (CCRs) on the quality of the water delivered by the systems. These reports must contain information on the quality of the water delivered by the systems and characterize the risks, if any, from exposure to contaminants detected in the drinking water in an accurate and understandable manner. This rule shall be effective on December 31, 2026. In addition to the requirements of this rule, the requirements contained in the following regulations are adopted and incorporated herein by reference and are enforceable under this rule: the July 1, 2024, edition of 40 C.F.R. Part 141, Subpart O, Sections 151 through 156, and Appendix A of 40 C.F.R. Part 141, Subpart O https://flrules.org/Gateway/reference.asp?No=Ref-19564, except for 40 C.F.R. Part 141.152(d)(2), 40 C.F.R. Part 141.153(e)(3), 40 C.F.R. Part 141.154(c)(2), 40 C.F.R. Part 141.155(a)(1)(iv), 40 C.F.R. Part 141.153(d)(7)(ii), 40 C.F.R. Part 141.154(b)(2), and 40 C.F.R. Part 141.155(b)(1). For the purpose of this rule, customers are defined as billing units or service connections to which water is delivered by a community water system, and consumers are defined as people served by the water system, including customers, and people that do not receive a bill. For the purposes of this rule, detected is defined to mean at or above the levels prescribed by 40 C.F.R. Part 141.23(a)(4) for inorganic contaminants, at or above the levels prescribed by 40 C.F.R. Part 141.24(f)(7) for the contaminants listed in 40 C.F.R. Part 141.61(a), at or above the levels prescribed by 40 C.F.R. Part 141.24(h)(18) for the contaminants listed in 40 C.F.R. Part 141.61(c) (except PFAS), at or above the levels prescribed by 40 C.F.R. Part 141.131(b)(2)(iv) for the contaminants or contaminant groups listed in 40 C.F.R. Part 141.64, at or above the levels prescribed by 40 C.F.R. Part 141.25(c) for radioactive contaminants, and at or above the levels prescribed in 40 C.F.R. Part 141.902(a)(5) for PFAS listed in 40 C.F.R. Part 141.61(c).

(2) Each existing Community Water System (CWS) must deliver CCRs in accordance with the provisions of 40 C.F.R. Part 141.155, as adopted and incorporated in subsection 62-550.825(1), F.A.C., by July 1 each year. Each report delivered by July 1 must contain data collected during the previous calendar year, or the most recent calendar year before the previous calendar year, using methods described in 40 C.F.R. Part 141.155(a), as incorporated by reference in subsection 62-550.825(25), F.A.C.

(3) Each new CWS must deliver its first CCR by July 1 of the year following its first full calendar year in operation.

(4) Any CWS that sells water to another CWS must deliver the applicable information required in 40 C.F.R. 141.153 to the purchasing system by April 1, 2027, and annually thereafter.

(5) Any CWS that sells water to another CWS, and is required to provide CCRs biannually, or twice per calendar year, according to 40 C.F.R. Part 141.155(i) must deliver the applicable information required in 40 C.F.R. Part 141.155(j) to the purchasing system by October 1, 2027, and annually thereafter.

(6) Each CWS serving 10,000 or more persons must distribute the report biannually, by December 31 using methods described in 40 C.F.R. 141.155(a), as incorporated in subsection 62-550.825(23), F.A.C.

(7) Systems required to comply with 40 C.F.R. Part 141.155(j)(2), as incorporated in subsection 62-550.825(6) F.A.C., with a violation or action level exceedance that occurred between January 1 and June 30 of the current year, or have received monitoring results from required monitoring under 40 C.F.R. Part 141.40, must include a 6-month update with the second CCR which shall include the following:

(a) A short description of the nature of the 6-month update and the biannual delivery.

(b) If a system receives an MCL, MRDL, or treatment technique violation, the 6-month update must include the applicable contaminant section information in 40 C.F.R. Part 141.153(d)(4), as incorporated in subsection 62-550.825(9), F.A.C., and a readily understandable explanation of the violation including: the length of the violation, the potential adverse health effects, actions taken by the system to address the violation, and timeframe the system expects to complete those actions. To describe the potential health effects, the system must use the relevant language of Appendix A of 40 C.F.R. 141 Subpart O, as adopted and incorporated in subsection 62-550.825(1), F.A.C.

(c) If a system receives any other violation, the 6-month update must include the information outlined in 40 C.F.R. Part 141.153(f), as incorporated in subsection 62-550.825(15), F.A.C.

(d) If a system exceeded the lead action level following monitoring conducted between January 1 and June 30 of the current year, the system must include information identified in 40 C.F.R. Part 153(d)(4)(vi) and (d)(8), as incorporated in subparagraph 62-550.825(9)(d)7. and subsection 62-550.825(13), F.A.C.

(e) For systems monitoring under 40 C.F.R. Part 141.40, that become aware of results for samples collected during the reporting year but were not included in the reports distributed by July 1, the system must include information as required by 40 C.F.R. 141.153(d)(7), and incorporated in subsection 62-550.825(12), F.A.C.

(8) All CCRs must contain the following information, in accordance with 40 C.F.R. Part 141.154, and include a summary as specified in 40 C.F.R. Part 141.156:

(a) Information on the source of the water being used by the CWS.

1. Each report must identify the source(s) of the water delivered by the CWS by providing information on the type of source water (e.g., ground water, surface water, or ground water under the direct influence of surface water)

2. For CWSs utilizing surface water, the common name (if any) of the water body (or bodies) must be included.

(b) If a source water assessment has been completed, the CCR must notify consumers of the availability of this information, the year it was completed or most recently updated, and the means to obtain it. Where a system has received a source water assessment from the Department, the report must include a brief summary of the system's susceptibility to potential sources of contamination, using language provided by the Department or written by the operator.

(c) Each CCR must contain the following definitions:

1. Maximum Contaminant Level Goal or MCLG: The level of a contaminant in drinking water below which there is no known or expected risk to health. MCLGs allow for a margin of safety.

2. Maximum Contaminant Level or MCL: The highest level of a contaminant that is allowed in drinking water. MCLs are set as close to the MCLGs as feasible using the best available treatment technology.

3. Contaminant: Any physical, chemical, biological, or radiological substance or matter in water.

(d) Each CCR that contains data on contaminants that EPA regulates using any of the following terms must include the applicable definitions:

1. Treatment Technique: A required process intended to reduce the level of a contaminant in drinking water.

2. Action Level: The concentration of a contaminant which, if exceeded, triggers treatment or other requirements which a water system must follow.

3. Maximum residual disinfectant level goal or MRDLG: The level of a drinking water disinfectant below which there is no known or expected risk to health. MRDLGs do not reflect the benefits of the use of disinfectants to control microbial contaminants.

4. Maximum residual disinfectant level or MRDL: The highest level of a disinfectant allowed in drinking water. There is convincing evidence that addition of a disinfectant is necessary for control of microbial contaminants.

(e) Each CCR that contains information regarding a Level 1 or Level 2 Assessment required under 40 C.F.R. Part 141 Subpart Y, as incorporated in Rule 62-550.830, F.A.C., must include the following definitions:

1. Level 1 Assessment: A Level 1 assessment is a study of the water system to identify potential problems and determine (if possible) why total coliform bacteria have been found in our water system.

2. Level 2 Assessment: A Level 2 assessment is a very detailed study of the water system to identify potential problems and determine (if possible) why an E. coli MCL violation has occurred and/or why total coliform bacteria have been found in our water system on multiple occasions.

(f) Each CCR that contains the following terms must use the following definitions unless the system obtains written approval from the state to use an alternate definition:

1. Pesticide: Generally, any substance or mixture of substances intended for preventing, destroying, repelling, or mitigating any pest.

2. Herbicide: Any chemical(s) used to control undesirable vegetation.

(g) A brief explanation regarding contaminants which may reasonably be expected to be found in drinking water, including bottled water. This explanation shall include the following language:

1. Both tap water and bottled water come from rivers, lakes, streams, ponds, reservoirs, springs, and wells. As water travels over the surface of the land or through the ground, it dissolves naturally occurring minerals and, in some cases, radioactive material. The water can also pick up and transport substances resulting from the presence of animals or from human activity. These substances are also called contaminants.

2. Contaminants are any physical, chemical, biological, or radiological substance or matter in water. Contaminants that may be present in source water include:

a. Microbial contaminants, such as viruses and bacteria, which may come from sewage treatment plants, septic systems, agricultural livestock operations, and wildlife.

b. Inorganic contaminants, such as salts and metals, which can occur naturally in the soil or groundwater or may result from urban stormwater runoff, industrial or domestic wastewater discharges, oil and gas production, mining, or farming.

c. Pesticides and herbicides, which may come from a variety of sources such as agriculture, urban stormwater runoff, and residential uses.

d. Organic chemical contaminants, including synthetic and volatile organic chemicals, which are by-products of industrial processes and petroleum production, and can also come from gas stations, urban stormwater runoff, and septic systems.

e. Radioactive contaminants, which can occur naturally or be the result of oil and gas production and mining activities.

3. To protect public health, the Department establishes requirements which limit the amount of certain contaminants in tap water provided by public water systems. The Food and Drug Administration regulations establish limits for contaminants in bottled water which must provide the same protection for public health.

4. Drinking water, including bottled water, may reasonably be expected to contain at least small amounts of some contaminants. The presence of contaminants does not necessarily mean that water poses a health risk. More information about contaminants and potential health effects can be obtained by contacting the Environmental Protection Agency by calling the Safe Drinking Water Hotline (800-426-4791) or visiting the website epa.gov/safewater.

(h) The telephone number of the owner, operator, or designee of the community water system as a source of additional information concerning the report.

(i) In communities with a large proportion of consumers with limited English proficiency, as determined by the Department, the report must contain information in the appropriate language(s) regarding the importance of the report and either contain information where such consumers may obtain a translated copy of the report, or assistance in the appropriate language(s), or the report must be in the appropriate language(s).

(j) CWSs serving 100,000 or more persons, must develop a plan for providing assistance to consumers with limited English proficiency. The system must evaluate the languages spoken by persons with limited English proficiency served by the water system, and the system's anticipated approach to address translation needs. The first plan must be provided to the Department with the first report in 2027. Plans must be evaluated annually and updated as necessary and reported with the certification required in 40 C.F.R. Part 141.155(c), as incorporated in paragraph 62-550.825(29)(b), F.A.C.

(k) Information (e.g., time and place of regularly scheduled board meetings) about opportunities for public participation in decisions that may affect the quality of the water.

(l) The following lead-specific information, in accordance with 40 C.F.R. Part 141.153(d)(1): Lead can cause serious health effects in people of all ages, especially pregnant people, infants (both formula-fed and breastfed), and young children. Lead in drinking water is primarily from materials and parts used in service lines and in home plumbing. [INSERT NAME OF SYSTEM] is responsible for providing high quality drinking water and removing lead pipes but cannot control the variety of materials used in the plumbing in your home. Because lead levels may vary over time, lead exposure is possible even when your tap sampling results do not detect lead at one point in time. You can help protect yourself and your family by identifying and removing lead materials within your home plumbing and taking steps to reduce your family's risk. Using a filter, certified by an American National Standards Institute accredited certifier to reduce lead, is effective in reducing lead exposures. Follow the instructions provided with the filter to ensure the filter is used properly. Use only cold water for drinking, cooking, and making baby formula. Boiling water does not remove lead from water. Before using tap water for drinking, cooking, or making baby formula, flush your pipes for several minutes. You can do this by running your tap, taking a shower, doing laundry or a load of dishes. If you have a lead service line or galvanized requiring replacement service line, you may need to flush your pipes for a longer period. If you are concerned about lead in your water and wish to have your water tested, contact [INSERT NAME OF SYSTEM and CONTACT INFORMATION]. Information on lead in drinking water, testing methods, and steps you can take to minimize exposure is available at https://www.epa.gov/safewater/lead.

(m) In accordance with 40 C.F.R. Part 141.153, in addition to the requirements in 40 C.F.R. Part 141.154, as incorporated in paragraphs 62-550.825(a) through (1), F.A.C., each report must include a summary, displayed prominently at the beginning of the report, which shall be written in plain language and may use infographics, and shall include the following:

1. A brief description of the nature of the report;

2. A summary of violations and compliance information included in the report, as required under 40 C.F.R. Part 141.153(d)(6) and (8), (f), and (h)(6) and (7), as incorporated in subsections 62-550.825(11), (13), and (15) through (17), F.A.C.

3. Contact information for the owner, operator, or designee of the CWS as a source for additional information concerning the report, in accordance with 40 C.F.R. Part 141.153(h)(2), as incorporated in paragraph 62-550.825(7)(h), F.A.C.

4. For systems using delivery methods in 40 C.F.R. Part 141.155(a)(1)(ii), (iii), or (iv), as incorporated in paragraphs 62-550.825(23)(b) and (c), F.A.C., the summary must include directions for consumers to request a paper copy of the report in accordance with 40 C.F.R. Part 141.155(a)(2), as incorporated in subsection 62-550.825(26), F.A.C.;

5. For systems subject to the requirements established in 40 C.F.R. Part 141.153(h)(3), as incorporated in paragraph 62-550.825(8)(i), F.A.C., because they serve a large proportion of consumers with limited English proficiency, the summary must include information where consumers may obtain a translated copy of the report, or get assistance in the appropriate language(s);

6. For systems using the CCR to also meet public notification requirements in accordance with 40 C.F.R. Part 141 Subpart Q, as incorporated in Chapter 62-560, F.A.C., a statement specifying that the CCR is also serving to provide public notification of one or more violations or situations, a brief statement about the nature of the notice(s), and a brief description of how to locate the notice(s) in the CCR;

7. For systems required to include a 6-month update in accordance with 40 C.F.R. Part 141.155(j)(2), as incorporated in subsection 62-550.825(6), F.A.C., a brief description of the nature of the report and update, noting the availability of new information for the current year (between January and June); and

8. The following standard language to encourage the distribution of the report to all persons served: Please share this information with anyone who drinks this water (or their guardians), especially those who may not have received this report directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this report in a public place or distributing copies by hand, mail, email, or another method.

(9) The following requirements apply to contaminants subject to an MCL, action level, maximum residual disinfectant level, or treatment technique (regulated contaminants as shown in Appendix A of 40 C.F.R. 141 Subpart O, as adopted and incorporated in subsection 62-550.825(1), F.A.C.) and contaminants for which monitoring is required by 40 C.F.R. Part 141.40.

(a) The data relating to these contaminants must be presented in the CCRs in a manner that is clear and understandable for consumers. For example, the data may be displayed in one table or in several adjacent tables. Any additional monitoring results which a CWS chooses to include in its report must be displayed separately.

(b) The data must be derived from data collected to comply with EPA and State monitoring and analytical requirements during the previous calendar year, or the most recent calendar year before the previous calendar year, except that: where a system is allowed to monitor for regulated contaminants less often than once a year, the contaminant data section must include the date and results of the most recent sampling and the report must include a brief statement indicating that the data presented in the report are from the most recent testing done in accordance with the regulations. No data older than 5 years need be included.

(c) For each detected regulated contaminant (listed in Appendix A of 40 C.F.R. 141 Subpart O, as adopted and incorporated in subsection 62-550.825(1), F.A.C.), the contaminant data section(s) must contain:

1. The MCL for that contaminant expressed as a number equal to or greater than 1.0 (as provided in Appendix A of 40 C.F.R. 141 Subpart O, as adopted and incorporated in subsection 62-550.825(1), F.A.C.);

2. The MCLG for that contaminant expressed in the same units as the MCL;

3. If there is no MCL for a detected contaminant, the contaminant data section(s) must indicate that there is a treatment technique, or specify the action level, applicable to that contaminant, and the report must include the definitions for treatment technique and/or action level, as appropriate;

4. For contaminants subject to an MCL, except for turbidity and E. coli, the highest contaminant level used to determine compliance with an National Primary Drinking Water Regulation and the range of detected levels, as follows:

a. When compliance with the MCL is determined annually or less frequently: the highest detected level at any sampling point and the range of detected levels expressed in the same units as the MCL.

b. When compliance with the MCL is determined by calculating a running annual average of all samples taken at a monitoring location: the highest average of any of the monitoring locations and the range of individual sample results for all monitoring locations expressed in the same units as the MCL;

5. For the MCLs for TTHM and HAA5 in 40 C.F.R. Part 141.64(b)(2), systems must include the highest locational running annual average for TTHM and HAA5 and the range of individual sample results for all monitoring locations expressed in the same units as the MCL. If more than one location exceeds the TTHM or HAA5 MCL, the CCR must include the locational and running annual averages for all locations that exceed the MCL;

6. For turbidity:

a. When it is reported pursuant to 40 C.F.R. Part 141.13, the highest average monthly value.

b. When it is reported pursuant to 40 C.F.R. Part 141.73, 40 C.F.R. Part 141.173, or 40 C.F.R. Part 141.551, the highest single measurement and the lowest monthly percentage of samples meeting the turbidity limits specified in 40 C.F.R. Part 141.73, 40 C.F.R. Part 141.173, or 40 C.F.R. Part 141.551, for the filtration technology being used.

c. An explanation of the reasons for measuring turbidity.

7. For lead and copper: the 90^th percentile concentration of the most recent round(s) of sampling, the number of sampling sites exceeding the action level, and the range of tap sampling results;

8. The likely source(s) of detected contaminants to the best of the operator's knowledge. Specific information regarding contaminants may be available in sanitary surveys and source water assessments, and should be used when available to the operator. If the operator lacks specific information on the likely source, the report must include one or more of the typical sources for that contaminant listed in Appendix A of 40 C.F.R. 141 Subpart O, as adopted and incorporated in subsection 62-550.825(1), F.A.C., that is most applicable to the system; and

9. For E. coli analytical results under the revised total coliform rule: The total number of E. coli positive samples.

(10) If a CWS distributes water to its customers from multiple hydraulically independent distribution systems that are fed by different raw water sources, the contaminant data section(s) shall differentiate contaminant data for each service area and the CCR shall identify each separate distribution system.

(11) The detected contaminant data section(s) must clearly identify any data indicating violations of MCLs, MRDLs, or treatment techniques, and the report must contain a clear and readily understandable explanation of the violation including: the length of the violation, the potential adverse health effects, and actions taken by the system to address the violation. To describe the potential health effects, the system must use the relevant language included in Appendix A of 40 C.F.R. 141 Subpart O, as adopted and incorporated in subsection 62-550.825(1), F.A.C.

(12) For detected unregulated contaminants for which monitoring is required, the reports must present the average and range at which the contaminant was detected. The report must include a brief explanation of the reasons for monitoring for unregulated contaminants such as: Unregulated contaminant monitoring helps EPA to determine where certain contaminants occur and whether the Agency should consider regulating those contaminants in the future.

(13) For CWSs that exceeded the lead action level of 0.010 mg/L, as established in 40 C.F.R. Part 141.80(c), the detected contaminant data section must clearly identify the exceedance if any corrective action has been required by the Administrator or the State during the monitoring period covered by the report. The report must include a clear and readily understandable explanation of the exceedance, the steps consumers can take to reduce their exposure to lead in drinking water, and a description of any corrective actions the system has or will take to address the exceedance.

(14) Information on Cryptosporidium and radon:

(a) If the CWS has performed any monitoring for Cryptosporidium which indicates that Cryptosporidium may be present in the source water or the finished water, the report must include:

1. A summary of the results of the monitoring; and

2. An explanation of the significance of the results.

(b) If the CWS has performed any monitoring for radon which indicates that radon may be present in the finished water, the report must include:

1. The results of the monitoring; and

2. An explanation of the significance of the results.

(15) Compliance with national primary drinking water regulations. In addition to the requirements of 40 C.F.R. Part 141.153(d)(6), as incorporated in paragraph 62.550.825(7)(g), F.A.C., the CCR must note any violation that occurred during the period covered by the CCR of a requirement listed in (a) through (g) below, and include a clear and readily understandable explanation of the violation, any potential adverse health effects, and the steps the system has taken to correct the violation.

(a) Monitoring and reporting of compliance data;

(b) Filtration and disinfection prescribed by subpart H of 40 C.F.R. Part 141 Subpart H, as incorporated in Rule 62-550.817, F.A.C. For systems which have failed to install adequate filtration or disinfection equipment or processes, or have had a failure of such equipment or processes which constitutes a violation, the report must include the following language as part of the explanation of potential adverse health effects: Inadequately treated water may contain disease-causing organisms. These organisms include bacteria, viruses, and parasites which can cause symptoms such as nausea, cramps, diarrhea, and associated headaches.

(c) Lead and copper control requirements. For systems that fail to take one or more actions, as established in 40 C.F.R. Part 141.80 through 141.93, as incorporated in subsection 62-550.315(3), F.A.C., the report must include the applicable language of Appendix A of 40 C.F.R. 141 Subpart O, as adopted and incorporated in subsection 62-550.825(1), F.A.C.

(d) Treatment techniques for Acrylamide and Epichlorohydrin. For systems that violate the requirements of 40 C.F.R. Part 141 Subpart K, as incorporated in Rule 62-550.315, F.A.C., the report must include the relevant language from Appendix A of 40 C.F.R. 141 Subpart O, as adopted and incorporated in subsection 62-550.825(1), F.A.C.

(e) Recordkeeping of compliance data.

(f) Special unregulated contaminants or sodium monitoring requirements, as required by 40 C.F.R. Part 141.40 and 40 C.F.R. Part 141.41.

(g) Violation of the terms of a variance, an exemption, or an administrative or judicial order.

(16) Any ground water system that received notice from the Department of a significant deficiency or notice from a laboratory of a fecal indicator-positive ground water source sample that is not invalidated by the Department in accordance with 40 C.F.R. Part 141.402(d), as incorporated in paragraph 62-550.518(9)(a), F.A.C., must inform it’s customers of any significant deficiency that remains uncorrected at the time of the next reporting period or of any fecal indicator-positive ground water source sample in the next report or six month update in accordance with 40 C.F.R. Part 141.155, as incorporated in subsection 62-550.825(6), F.A.C. The CWS must continue to inform the public annually until the Department determines that particular significant deficiency is corrected or the fecal contamination in the ground water source is addressed in accordance with 40 C.F.R. Part 141.403(a), as incorporated in subsection 62-550.828(1), F.A.C. This section must include the following:

(a) The nature of the particular significant deficiency or the source of the fecal contamination (if the source is known) and the date the significant deficiency was identified by the Department or the dates of the fecal indicator-positive ground water source samples;

(b) If the fecal contamination in the ground water source has been addressed in accordance with 40 C.F.R. Part 141.403(a), as incorporated in Rule 62-550.828, F.A.C., and the date of such action;

(c) For each significant deficiency or fecal contamination in the ground water source that has not been addressed in accordance with 40 C.F.R. Part 141.403(a), as incorporated in Rule 62-550.828, F.A.C., the Department-approved plan and schedule for correction, including interim measures, progress to date, and any interim measures completed;

(d) The potential health effects using the health effects language of Appendix A of 40 C.F.R. 141 Subpart O, as adopted and incorporated in subsection 62-550.825(1), F.A.C.; and

(e) If directed by the Department, a system with significant deficiencies that have been corrected before the next report is issued must inform its customers of the significant deficiency, how the deficiency was corrected, and the date of correction under 40 C.F.R. Part 141.153(h)(6)(i).

(17) Systems required to comply with 40 C.F.R. Part 141 Subpart Y, as incorporated in Rule 62-550.830, F.A.C.

(a) Any system required to comply with a Level 1 assessment requirement or a Level 2 assessment requirement, that is not due to an E. coli MCL violation must include in the CCR the text found in 40 C.F.R. Part 141.153(h)(7)(i)(A) through (C) and the text found in 40 C.F.R. Part 141.153(h)(7)(i)(D)(1) and (2), as incorporated in paragraphs 62-550.825(17)(a) through (d), F.A.C., as appropriate, filling in the blanks accordingly.

(b) Coliforms are bacteria that occur naturally in the environment and are used as an indicator that other, potentially harmful, waterborne organisms may be present or that a potential pathway exists through which contamination may enter the drinking water distribution system. We found coliforms indicating the need to look for potential problems in water treatment or distribution. When this occurs, we are required to conduct assessment(s) to identify problems and to correct any problems that were found during these assessments.

(c) Because we found coliforms during sampling, we were required to conduct [INSERT NUMBER OF LEVEL 1 ASSESSMENTS] assessment(s) of the system, also known as a Level 1 assessment, to identify possible sources of contamination. [INSERT NUMBER OF LEVEL 1 ASSESSMENTS] Level 1 assessment(s) were completed. In addition, we were required to take [INSERT NUMBER OF CORRECTIVE ACTIONS] corrective actions and we completed [INSERT NUMBER OF CORRECTIVE ACTIONS] of these actions.

(d) Because we found coliforms during sampling, we were required to conduct [INSERT NUMBER OF LEVEL 2 ASSESSMENTS] detailed assessments, also known as a Level 2 assessment, to identify possible sources of contamination. [INSERT NUMBER OF LEVEL 2 ASSESSMENTS] Level 2 assessments were completed. In addition, we were required to take [INSERT NUMBER OF CORRECTIVE ACTIONS] corrective actions and we completed [INSERT NUMBER OF CORRECTIVE ACTIONS] of these actions.

(e) If a CWS failed to complete all the required assessments or correct all identified sanitary defects the CCR must also include one or both of the following statements, as appropriate:

1. During the past year we failed to conduct all the required assessment(s).

2. During the past year we failed to correct all identified defects that were found during the assessment.

(18) Any system required to comply with the Level 2 assessment requirements that is due to an E. coli MCL violation must include in the CCR the text found in 40 C.F.R. Part 141.153(h)(7)(ii)(A) through (C) as incorporated in paragraphs 62-550.825(18)(a) through (c), F.A.C., and the applicable language of Appendix A of 40 C.F.R. 141 Subpart O, as adopted and incorporated in subsection 62-550.825(1), F.A.C., as appropriate, filling in the blanks accordingly.

(a) We found E. coli bacteria, indicating the need to look for potential problems in water treatment or distribution. When this occurs, we are required to conduct assessment(s), also known as a Level 2 assessment, to identify problems and to correct any problems that were found during these assessments.

(b) We were required to complete a detailed assessment of our water system, also known as a Level 2 assessment, because we found E. coli in our water system. In addition, we were required to take [INSERT NUMBER OF CORRECTIVE ACTIONS] corrective actions and we completed [INSERT NUMBER OF CORRECTIVE ACTIONS] of these actions.

(c) If a CWS failed to complete all the required assessments or correct all identified sanitary defects the CCR must also include one or both of the following statements, as appropriate:

1. During the past year we failed to conduct all the required assessment(s).

2. During the past year we failed to correct all identified defects that were found during the assessment.

(19) If a CWS detects E. coli and has violated the E. coli MCL, in addition to completing the table as required in 40 C.F.R. Part 141.134(d)(4), as incorporated in paragraph 62-550.825(7)(a), F.A.C., the CCR must include one or more of the following statements to describe any noncompliance, as applicable:

(a) We had an E. coli-positive repeat sample following a total coliform-positive routine sample.

(b) We had a total coliform-positive repeat sample following an E. coli-positive routine sample.

(c) We failed to take all required repeat samples following an E. coli-positive routine sample.

(d) We failed to test for E. coli when any repeat sample tested positive for total coliform.

(20) If a CWS detects E. coli and has not violated the E. coli MCL, in addition to completing the table as required in 40 C.F.R. Part 141.134(d)(4), as incorporated in paragraph 62-550.825(7)(a), F.A.C., the CCR may include a statement that explains that although they have detected E. coli, they are not in violation of the E. coli MCL.

(21) Systems required to comply with 40, C.F.R. Part 141 Subpart I, Control of Lead and Copper.

(a) CCRs must notify consumers that complete lead tap sampling data are available for review and must include information on how to access the data.

(b) CCRs must include a statement that a service line inventory (including inventories where the publicly accessible inventory consists of a written statement that there are no lead, galvanized requiring replacement, or lead status unknown service lines, known lead connectors or connectors of unknown material) has been prepared and include instructions to access the publicly accessible service line inventory. If the service line inventory is available online, the report must include the direct link to the inventory.

(c) For systems with lead, galvanized requiring replacement, or lead status unknown service lines in the system's inventory, in accordance with 40 C.F.R. Part 141.84(a) and (b), the report must include information on how to obtain a copy of the service line replacement plan or a direct link to the plan if the system is required to make the service line replacement plan available online.

(d) The CCR must contain a plainly worded explanation of the corrosion control efforts the system is taking in accordance with 40 C.F.R. Part 141, Subpart I. Corrosion control efforts consist of treatment (e.g., pH adjustment, alkalinity adjustment, or corrosion inhibitor addition) and other efforts contributing to the control of the corrosivity of water (e.g., monitoring to assess the corrosivity of water). The system shall use one of the following templates:

1. For systems with EPA or Department-designated Optimal Corrosion Control Treatment:

a. Corrosion of pipes, plumbing fittings, and fixtures may cause lead and copper to enter drinking water. To assess corrosion of lead and copper, [name of system] conducts tap sampling for lead and copper at selected sites [insert frequency at which system conducts tap sampling]. [Name of system] treats water using [identify treatment method] to control corrosion, which was designated as the optimal corrosion control treatment by the Department. To ensure the treatment is operating effectively, [name of system] monitors water quality parameters set by the Department [insert frequency at which system conducts water quality parameter monitoring].

b. If applicable add: [Name of system] is currently conducting a study of corrosion control to determine if any changes to treatment methods are needed to minimize the corrosivity of the water.

2. For systems without EPA or Department designated Optimal Corrosion Control Treatment:

a. Corrosion of pipes, plumbing fittings and fixtures may cause metals, including lead and copper, to enter drinking water. To assess corrosion of lead and copper, [name of system] conducts tap sampling for lead and copper at selected sites [insert frequency at which system conducts tap sampling].

b. If applicable, add: [Name of system] treats water using [identify treatment method] to control corrosion.

c. If applicable add: [Name of system] is currently conducting a study of corrosion control to determine if any changes to treatment methods are needed to minimize the corrosivity of the water.

(e) The CCR must include a statement that the water system is required to sample for lead in schools and licensed child care facilities as requested by the facility and that directs the public to contact their school or child care facility for further information about potential sampling results.

(22) All CCRs must prominently display the following language: Some people may be more vulnerable to contaminants in drinking water than the general population. Immuno-compromised persons such as persons with cancer undergoing chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, some elderly, and infants can be particularly at risk from infections. These people should seek advice about drinking water from their health care providers. EPA/CDC guidelines on appropriate means to lessen the risk of infection by Cryptosporidium and other microbial contaminants are available from the Safe Drinking Water Hotline (800-426-4791) or on EPA's website epa.gov/safewater.

(23) A system that detects arsenic above 0.005 mg/L and up to and including 0.010 mg/L must include in its report a short informational statement about arsenic, using the following language: Arsenic is known to cause cancer in humans. Arsenic also may cause other health effects such as skin damage and circulatory problems. [NAME OF UTILITY] meets the EPA arsenic drinking water standard, also known as a Maximum Contaminant Level (MCL). However, you should know that EPA's MCL for arsenic balances the scientific community's understanding of arsenic-related health effects and the cost of removing arsenic from drinking water. The highest concentration of arsenic found in [YEAR] was [INSERT MAX ARSENIC LEVEL IN ACCORDANCE WITH 40 C.F.R. PART 141.153(d)(4)(iv)] ppb.

(24) A system which detects nitrate at levels above 5 mg/l and up to and including 10 mg/L must include a short informational statement about the impacts of nitrate on children using the following language: Even though [NAME OF UTILITY] meets the EPA nitrate drinking water standard, also known as a Maximum Contaminant Level (MCL), if you are caring for an infant and using tap water to prepare formula, you may want to use alternate sources of water or ask for advice from your health care provider. Nitrate levels above 10 ppm pose a particularly high health concern for infants under 6 months of age and can interfere with the capacity of the infant's blood to carry oxygen, resulting in a serious illness. Symptoms of serious illness include shortness of breath and blueness of the skin, known as “blue baby syndrome.” Nitrate levels in drinking water can increase for short periods of time due to high levels of rainfall or agricultural activity, therefore we test for nitrate [INSERT APPLICABLE SAMPLING FREQUENCY]. The highest level for nitrate found during [YEAR] was [INSERT MAX NITRATE LEVEL IN ACCORDANCE WITH 40 C.F.R. PART 141.153(d)(4)(iv)] ppm.

(25) Except as provided in 40 C.F.R. Part 141.155(g), as incorporated in subsection 62-550.825(34), F.A.C., each CWS must directly deliver a copy of the CCR to each customer using, at a minimum, one of the following forms of delivery:

(a) Mail or hand deliver a paper copy of the report;

(b) Mail a notification that the report is available on a website via a direct link; or

(c) Email a direct link or electronic version of the report.

(26) For systems using electronic delivery methods in 40 C.F.R. Part 141.155(a)(1)(ii) or (iii), as incorporated in paragraphs 62-550.825(23)(b) and (c), F.A.C., must provide a paper copy of the CCR to any customer upon request and the notification method used must prominently display directions for requesting such copy.

(27) For systems that choose to electronically deliver CCRs by posting CCRs to a website and providing a notification either by mail or email:

(a) The report must be publicly available on the website at time notification is made;

(b) Notifications must prominently display the link and include an explanation of the nature of the link; and

(c) Systems may use a webpage to convey the information required in 40 C.F.R. Part 141.153, 141.154, and 141.156, as incorporated in Rule 62-550.825, F.A.C.

(28) Systems that use a publically available website to provide CCRs must maintain public access to the report for no less than 3 years.

(29) Systems must make a good faith effort to reach all consumers, including those who do not get water bills, such as renters or workers. A good faith effort to reach consumers includes a mix of methods to reach the broadest possible range of persons served by the water system. This shall be achieved using one or more of the following methods: posting the reports on the internet; mailing reports or postcards with links to the reports to all service addresses and/or postal customers; using an opt in notification system to send emails and/or texts with links to the reports to interested consumers; advertising the availability of the report in the news media and on social media; publication in a local newspaper or newsletter; posting a copy of the report or notice of availability with links (or equivalent, such as Quick Response (QR) codes) in public places such as cafeterias or lunch rooms of public buildings; delivery of multiple copies for distribution by single-biller customers such as apartment buildings or large private employers; delivery to community organizations; holding a public meeting to educate consumers on the reports.

(30) Where a system is aware of a substantial number of bill-paying consumers without access to electronic forms of the report, the system should use at least one non-electronic form of delivery.

(31) No later than 10 days after the date the system is required to distribute the report to its customers, each CWS must provide a copy of the report to the Department and a certification that the report(s) has/have been distributed to customers, and that the information is correct and consistent with the compliance monitoring data previously submitted to the Department. When reporting compliance with these requirements, systems shall use Form 62-555.900(19), Certification of Delivery of Consumer Confidence Report, as adopted and incorporated in subsection 62-555.900(19), F.A.C.

(32) No later than the date the system is required to distribute the report to its customers, each CWS must deliver the report to the appropriate county health department.

(33) Each CWS must make its reports available to the public upon request. Systems should make a reasonable effort to provide the reports in an accessible format to anyone who requests an accommodation.

(34) Each CWS serving 50,000 or more persons must post its current year's report to a publicly-accessible site on the internet.

(35) In accordance with 40 C.F.R. 141.155(g), the Department waives the requirement that community water systems serving fewer than 10,000 persons mail or directly deliver to each billing customer their consumer confidence reports provided that the systems have not had any MCL or monitoring and reporting (M/R) violations, nor have been issued formal Notices of Violations (NOVs), Consent Orders, Administrative Orders, or court-ordered civil actions during the year covered by the CCR, as allowable under 40 C.F.R. Part 142.72. In accordance with 40 C.F.R. Part 141.155(g)(1), systems meeting the waiver requirements above, shall:

(a) Publish the CCR in one or more local newspapers or on one or more local online news sites serving the area in which the system is located;

(b) Inform the customers that the reports will not be mailed, either in the newspapers in which the reports are published or by other means approved by the Department; and

(c) Make the reports available to the public upon request.

(36) In lieu of the requirement set forth in 40 C.F.R. Part 141.155(g)(1)(i) and (ii), as incorporated in subparagraph 62-550.825(35)(a)1., F.A.C., CWSs serving 500 or fewer persons that have been granted mailing waivers and that elect to post notice(s) that the CCR is not being sent out but is available upon request, may post their notices in publicly accessible areas such as community bulletin boards for a period of no less than 30 days beginning no later than July 1 of that same year annually.

(37) All systems subject to 40 C.F.R. Part 141 Subpart O, as adopted and incorporated in subsection 62.550.825(1), F.A.C., must retain copies of its CCR for no less than 3 years.

Rulemaking Authority 403.8055, 403.861(9) FS. Law Implemented 403.853(3), (4), 403.861(9) FS. History–New 12-31-26.

Effective: 7/7/2015.