The department is the state’s lead agency for implementing 511 services and is the state’s point of contact for coordinating 511 services with telecommunications service providers. The department shall:(1) Implement and administer 511 services in the state;
(2) Coordinate with other transportation authorities in the state to provide multimodal traveler information through 511 services and other means;
(3) Develop uniform standards and criteria for the collection and dissemination of traveler information using the 511 number or other interactive voice response systems; and
(4) Enter into joint participation agreements or contracts with highway authorities and public transit districts to share the costs of implementing and administering 511 services in the state. The department may also enter into other agreements or contracts with private firms relating to the 511 services to offset the costs of implementing and administering 511 services in the state.
The department shall adopt rules to administer the coordination of 511 traveler information phone services in the state.
