A commercial telephone seller shall keep all of the following information for 2 years after the date the information first becomes part of the seller’s business records:(1) The name and telephone number of each consumer contacted by a telephone sales call.
(2) All express requests authorizing the telephone solicitor to contact the consumer.
(3) Any script, outline, or presentation the applicant requires or suggests a salesperson use when soliciting; sales information or literature to be provided by the commercial telephone seller to a salesperson; and sales information or literature to be provided by the commercial telephone seller to a consumer in connection with any solicitation.
Within 10 days of an oral or written request by the department, including a written request transmitted by electronic mail, a commercial telephone seller must make the records it keeps pursuant to this section available for inspection and copying by the department during the department’s normal business hours. This section does not limit the department’s ability to inspect and copy material pursuant to any other law.
