Tennessee Code Annotated

Tenn. Code Ann. § 47-18-104 (2026)

Unfair or deceptive acts prohibited

✓ current as of May 2026
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Amended by 2024 Tenn. Acts, ch. 1017,s 6, eff. 7/1/2024.

Amended by 2024 Tenn. Acts, ch. 1017,s 7, eff. 7/1/2024.

Amended by 2024 Tenn. Acts, ch. 746,s 2, eff. 7/1/2024.

Amended by 2023 Tenn. Acts, ch. 474, s 3, eff. 7/1/2023.

Amended by 2023 Tenn. Acts, ch. 133, s 1, eff. 7/1/2023.

Amended by 2023 Tenn. Acts, ch. 361, s 1, eff. 7/1/2023.

Amended by 2023 Tenn. Acts, ch. 220, s 3, eff. 7/1/2023.

Amended by 2022 Tenn. Acts, ch. 843, s 1, eff. 7/1/2022.

Amended by 2019 Tenn. Acts, ch. 459, s 4, eff. 9/30/2019.

Amended by 2019 Tenn. Acts, ch. 459, s 3, eff. 9/30/2019.

Amended by 2018 Tenn. Acts, ch. 930, s 2, eff. 5/15/2018.

Amended by 2017 Tenn. Acts, ch. 25, s 1, eff. 3/29/2017.

Acts 1977, ch. 438, § 4; 1986, ch. 860, §§ 2-4; 1988, ch. 974, § 2; 1989, ch. 498, §§ 1, 2; 1989, ch. 591, § 113; 1990, ch. 675, § 2; 1990, ch. 1030, § 33; 1990, ch. 1041, § 1; 1990, ch. 1050, §§ 1-4; 1991, ch. 264, § 1; 1991, ch. 507, § 2; 1992, ch. 803, § 1; 1992, ch. 890, § 1; 1993, ch. 180, § 1; 1993, ch. 402, § 1; 1997 , ch. 234, § 2; 1998, ch. 627, § 3; 1999, ch. 473, § 2; 2000, ch. 643, § 1; 2002, ch. 849, § 8; 2004, ch. 492, § 1; 2004, ch. 637, § 1; 2005, ch. 134, § 1; 2005, ch. 199, § 1; 2005, ch. 272, § 1; 2006, ch. 628, § 1; 2006, ch. 671, § 1; 2006, ch. 746, § 1; 2007 , ch. 35, § 1; 2007 , ch. 78, § 1; 2007 , ch. 121, 1; 2007 , ch. 503, § 1; 2008 , ch. 873, § 2; 2009 , ch. 198, § 2; 2009 , ch. 469, § 2; 2010 , ch. 779, § 2; 2010 , ch. 918, § 1; 2010 , ch. 1055, § 3; 2011 , ch. 510, §§ 15, 19; 2012 , ch. 564, § 1; 2012 , ch. 802, § 2; 2012 , ch. 821, § 1; 2012, ch. 1053, §§ 1, 2.


Notes of Decisions
Cited in 310 cases (72 in the last 5 years), 1980–2026 · leading case: Tucker v. Sierra Builders, 180 S.W.3d 109 (Tenn. Ct. App. 2005).
Tucker v. Sierra Builders, 180 S.W.3d 109 (Tenn. Ct. App. 2005). · cites it 51× “[1] The Trial Court herein found that All American had violated subsections (b)(2), (3), and (12) of Tenn.Code Ann. § 47-18-104, which deal with "causing a likelihood of confusion or misunderstanding as to the source, sponsorship, approval or certification of goods or services";…”
Joseph Davis v. Patrick J. McGuigan - Dissenting, 325 S.W.3d 149 (Tenn. 2010). · cites it 37× “Tenn. Code Ann. § 47-18-104 (a), (b)(27).”
Kristen Cox MORRISON v. Paul ALLEN Et Al., 338 S.W.3d 417 (Tenn. 2011). · cites it 8× “Tennessee Code Annotated section 47-18-104 prohibits “[u]nfair or deceptive acts or practices affecting the conduct of any trade or commerce,” classifying such acts as Class B misdemeanors.”
Ganzevoort v. Russell, 949 S.W.2d 293 (Tenn. 1997). · cites it 10× “Tenn. Code Ann. § 47-18-104 (b) (1995). The Act does not define the terms "unfair" and "deceptive," and the Court has not heretofore defined these terms.”
Lien v. Couch, 993 S.W.2d 53 (Tenn. Ct. App. 1998). · cites it 14× “§ 47-18-104(b)(7) (representing that goods are of a particular standard, quality, or grade, or that they are of a particular style or model, if they are of another); Tenn.Code Ann. § 47-18-104(b)(9) (advertising goods with intent not to sell them as advertised); Tenn.”
Quality Auto Parts Co. v. Bluff City Buick Co., 876 S.W.2d 818 (Tenn. 1994). · cites it 12× “" Kimbrow's counter-claim also maintained that the statements were a "disparaging of his services or business" and, therefore, violated *820 the Tennessee Consumer Protection Act, Tenn. Code Ann. § 47-18-104 (b)(8) (1988 & Supp.”
Beacon4, LLC v. I & L Investments, LLC, 514 S.W.3d 153 (Tenn. Ct. App. 2016). · cites it 7× “See Tenn. Code Ann. § 47-18-104 (b)(35) (providing as an unfair or deceptive act constituting a violation of the TCPA: “Representing that a person is a licensed contractor when such person has not been licensed as required by § 62-6-103 or § 62-6-502 .”
Faber v. Ciox Health, LLC, 331 F. Supp. 3d 767 (W.D. Tenn. 2018). · cites it 10× “But specifically, Plaintiffs only pointed to subsection 47-18-104(b)(15), alleging that "Defendant failed to disclose to Plaintiffs that a charge for Plaintiffs' medical records was, in whole or in part, based on a predetermined rate or charge instead of the value of the…”
Win Myint & wife Patti KI. Myint v. Allstate Ins. Co., 970 S.W.2d 920 (Tenn. 1998). · cites it 4× “” Tenn.Code Ann. §§ 47-18-104(a) & - 109(a)(1) (1995 & Supp.”
Brungard v. Caprice Records, Inc., 608 S.W.2d 585 (Tenn. Ct. App. 1980). · cites it 8× “T.C.A. § 47-18-104(a). Specifically mentioned as unlawful are representations to consumers that “services .”
Messer Griesheim Indus., Inc. v. Cryotech of Kingsport, Inc., 45 S.W.3d 588 (Tenn. Ct. App. 2001). · cites it 6× “T.C.A. § 47-18-104(b) (Supp.2000) lists certain “[u]nfair or deceptive acts or practices affecting the conduct of any trade or commerce” that are considered to be in violation of the Act.”
Fayne v. Vincent, 301 S.W.3d 162 (Tenn. 2009). · cites it 4× “” Tenn.Code Ann. § 47-18-104(b). If the Vincents sold their personal residence “in the course of the real estate trade” or if they were “in the business of selling property as owners or brokers,” then they are covered by the Tennessee Consumer Protection Act.”
— Tenn. Code Ann. § 47-18-104(12) — 1 case
Shah v. Racetrac Petroleum, Inc., 275 F. Supp. 2d 920 (E.D. Tenn. 2001).
— Tenn. Code Ann. § 47-18-104(27) — 1 case
Shah v. Racetrac Petroleum, Inc., 275 F. Supp. 2d 920 (E.D. Tenn. 2001).
— Tenn. Code Ann. § 47-18-104(35) — 1 case
— Tenn. Code Ann. § 47-18-104(5) — 1 case
— Tenn. Code Ann. § 47-18-104(7) — 2 cases
Creative v. Bale (Tenn. Ct. App. 1997).
— Tenn. Code Ann. § 47-18-104(9) — 1 case
Myers v. The Hexagon Co., LLC, 54 F. Supp. 2d 742 (E.D. Tenn. 1998).
— Tenn. Code Ann. § 47-18-104(a) — 50 cases
Tucker v. Sierra Builders, 180 S.W.3d 109 (Tenn. Ct. App. 2005). “[1] The Trial Court herein found that All American had violated subsections (b)(2), (3), and (12) of Tenn.Code Ann. § 47-18-104, which deal with "causing a likelihood of confusion or misunderstanding as to the source, sponsorship, approval or certification of goods or services";…”
Joseph Davis v. Patrick J. McGuigan - Dissenting, 325 S.W.3d 149 (Tenn. 2010). “Tenn. Code Ann. § 47-18-104 (a), (b)(27).”
Bennett v. Visa U.S.A. Inc., 198 S.W.3d 747 (Tenn. Ct. App. 2006).
Kristen Cox MORRISON v. Paul ALLEN Et Al., 338 S.W.3d 417 (Tenn. 2011). “Tennessee Code Annotated section 47-18-104 prohibits “[u]nfair or deceptive acts or practices affecting the conduct of any trade or commerce,” classifying such acts as Class B misdemeanors.”
Roopchan v. Adt SEC. Sys., Inc., 781 F. Supp. 2d 636 (E.D. Tenn. 2011).
— Tenn. Code Ann. § 47-18-104(a)(27) — 1 case
— Tenn. Code Ann. § 47-18-104(b) — 70 cases
Fayne v. Vincent, 301 S.W.3d 162 (Tenn. 2009). “” Tenn.Code Ann. § 47-18-104(b). If the Vincents sold their personal residence “in the course of the real estate trade” or if they were “in the business of selling property as owners or brokers,” then they are covered by the Tennessee Consumer Protection Act.”
Tucker v. Sierra Builders, 180 S.W.3d 109 (Tenn. Ct. App. 2005). “[1] The Trial Court herein found that All American had violated subsections (b)(2), (3), and (12) of Tenn.Code Ann. § 47-18-104, which deal with "causing a likelihood of confusion or misunderstanding as to the source, sponsorship, approval or certification of goods or services";…”
Joseph Davis v. Patrick J. McGuigan - Dissenting, 325 S.W.3d 149 (Tenn. 2010). “Tenn. Code Ann. § 47-18-104 (a), (b)(27).”
Messer Griesheim Indus., Inc. v. Cryotech of Kingsport, Inc., 45 S.W.3d 588 (Tenn. Ct. App. 2001). “T.C.A. § 47-18-104(b) (Supp.2000) lists certain “[u]nfair or deceptive acts or practices affecting the conduct of any trade or commerce” that are considered to be in violation of the Act.”
Kristen Cox MORRISON v. Paul ALLEN Et Al., 338 S.W.3d 417 (Tenn. 2011). “Tennessee Code Annotated section 47-18-104 prohibits “[u]nfair or deceptive acts or practices affecting the conduct of any trade or commerce,” classifying such acts as Class B misdemeanors.”
— Tenn. Code Ann. § 47-18-104(b)(1) — 4 cases
— Tenn. Code Ann. § 47-18-104(b)(1)(2) — 1 case
— Tenn. Code Ann. § 47-18-104(b)(10) — 1 case
Lien v. Couch, 993 S.W.2d 53 (Tenn. Ct. App. 1998). “§ 47-18-104(b)(7) (representing that goods are of a particular standard, quality, or grade, or that they are of a particular style or model, if they are of another); Tenn.Code Ann. § 47-18-104(b)(9) (advertising goods with intent not to sell them as advertised); Tenn.”
— Tenn. Code Ann. § 47-18-104(b)(12) — 12 cases
Tucker v. Sierra Builders, 180 S.W.3d 109 (Tenn. Ct. App. 2005). “[1] The Trial Court herein found that All American had violated subsections (b)(2), (3), and (12) of Tenn.Code Ann. § 47-18-104, which deal with "causing a likelihood of confusion or misunderstanding as to the source, sponsorship, approval or certification of goods or services";…”
Brungard v. Caprice Records, Inc., 608 S.W.2d 585 (Tenn. Ct. App. 1980). “T.C.A. § 47-18-104(a). Specifically mentioned as unlawful are representations to consumers that “services .”
Turner v. E-Z Check Cashing of Cookeville, TN, Inc., 35 F. Supp. 2d 1042 (M.D. Tenn. 1999).
Poole v. Batson (In re Batson), 568 B.R. 281 (Bankr. M.D. Tenn. 2017).
French Ex Rel. Pickard v. Wilgus, 742 F. Supp. 434 (M.D. Tenn. 1990).
— Tenn. Code Ann. § 47-18-104(b)(13) — 1 case
— Tenn. Code Ann. § 47-18-104(b)(14) — 3 cases
McDonagh v. SN Servicing Corp. (W.D. Tenn. 2021).
— Tenn. Code Ann. § 47-18-104(b)(15) — 1 case
Faber v. Ciox Health, LLC, 331 F. Supp. 3d 767 (W.D. Tenn. 2018). “But specifically, Plaintiffs only pointed to subsection 47-18-104(b)(15), alleging that "Defendant failed to disclose to Plaintiffs that a charge for Plaintiffs' medical records was, in whole or in part, based on a predetermined rate or charge instead of the value of the…”
— Tenn. Code Ann. § 47-18-104(b)(16) — 2 cases
Patton v. McHone, 822 S.W.2d 608 (Tenn. Ct. App. 1991).
— Tenn. Code Ann. § 47-18-104(b)(19) — 1 case
— Tenn. Code Ann. § 47-18-104(b)(1995) — 1 case
Syncor Int'l Corp. v. Newbaker, 12 F. Supp. 2d 781 (W.D. Tenn. 1998).
— Tenn. Code Ann. § 47-18-104(b)(2) — 7 cases
Tucker v. Sierra Builders, 180 S.W.3d 109 (Tenn. Ct. App. 2005). “[1] The Trial Court herein found that All American had violated subsections (b)(2), (3), and (12) of Tenn.Code Ann. § 47-18-104, which deal with "causing a likelihood of confusion or misunderstanding as to the source, sponsorship, approval or certification of goods or services";…”
Menuskin v. Williams, 940 F. Supp. 1199 (E.D. Tenn. 1996).
State ex rel. Elvis Presley Int'l Mem'l Found. v. Crowell, 733 S.W.2d 89 (Tenn. Ct. App. 1987).
State v. Travis Thompson (Tenn. Ct. App. 2003).
— Tenn. Code Ann. § 47-18-104(b)(21) — 6 cases
Nichols v. Merrill Lynch, Pierce, Fenner & Smith, 706 F. Supp. 1309 (M.D. Tenn. 1989).
Klotz v. Underwood, 563 F. Supp. 335 (E.D. Tenn. 1982).
Amirazodi v. Capella Educ. Co. (M.D. Tenn. 2021).
Luvell L. Glanton v. Bob Parks Realty (Tenn. Ct. App. 2005).
— Tenn. Code Ann. § 47-18-104(b)(22) — 1 case
— Tenn. Code Ann. § 47-18-104(b)(26) — 3 cases
Steed Realty v. Oveisi, 823 S.W.2d 195 (Tenn. Ct. App. 1991).
Nichols v. Merrill Lynch, Pierce, Fenner & Smith, 706 F. Supp. 1309 (M.D. Tenn. 1989).
French Ex Rel. Pickard v. Wilgus, 742 F. Supp. 434 (M.D. Tenn. 1990).
— Tenn. Code Ann. § 47-18-104(b)(27) — 40 cases
Ganzevoort v. Russell, 949 S.W.2d 293 (Tenn. 1997). “Tenn. Code Ann. § 47-18-104 (b) (1995). The Act does not define the terms "unfair" and "deceptive," and the Court has not heretofore defined these terms.”
Joseph Davis v. Patrick J. McGuigan - Dissenting, 325 S.W.3d 149 (Tenn. 2010). “Tenn. Code Ann. § 47-18-104 (a), (b)(27).”
Lien v. Couch, 993 S.W.2d 53 (Tenn. Ct. App. 1998). “§ 47-18-104(b)(7) (representing that goods are of a particular standard, quality, or grade, or that they are of a particular style or model, if they are of another); Tenn.Code Ann. § 47-18-104(b)(9) (advertising goods with intent not to sell them as advertised); Tenn.”
Win Myint & wife Patti KI. Myint v. Allstate Ins. Co., 970 S.W.2d 920 (Tenn. 1998). “” Tenn.Code Ann. §§ 47-18-104(a) & - 109(a)(1) (1995 & Supp.”
Ingram v. Cendant Mobility Fin. Corp., 215 S.W.3d 367 (Tenn. Ct. App. 2006).
— Tenn. Code Ann. § 47-18-104(b)(3) — 6 cases
Tucker v. Sierra Builders, 180 S.W.3d 109 (Tenn. Ct. App. 2005). “[1] The Trial Court herein found that All American had violated subsections (b)(2), (3), and (12) of Tenn.Code Ann. § 47-18-104, which deal with "causing a likelihood of confusion or misunderstanding as to the source, sponsorship, approval or certification of goods or services";…”
Beacon4, LLC v. I & L Investments, LLC, 514 S.W.3d 153 (Tenn. Ct. App. 2016). “See Tenn. Code Ann. § 47-18-104 (b)(35) (providing as an unfair or deceptive act constituting a violation of the TCPA: “Representing that a person is a licensed contractor when such person has not been licensed as required by § 62-6-103 or § 62-6-502 .”
McDonald's Corp. v. Shop at Home, Inc., 82 F. Supp. 2d 801 (M.D. Tenn. 2000).
Wilson v. State Farm Fire & Cas., Co., 799 F. Supp. 2d 829 (E.D. Tenn. 2011).
— Tenn. Code Ann. § 47-18-104(b)(35) — 5 cases
Beacon4, LLC v. I & L Investments, LLC, 514 S.W.3d 153 (Tenn. Ct. App. 2016). “See Tenn. Code Ann. § 47-18-104 (b)(35) (providing as an unfair or deceptive act constituting a violation of the TCPA: “Representing that a person is a licensed contractor when such person has not been licensed as required by § 62-6-103 or § 62-6-502 .”
Gary R. Prince Revocable Trust v. Blackwell, 735 F. Supp. 2d 804 (M.D. Tenn. 2010).
— Tenn. Code Ann. § 47-18-104(b)(39)(A)(vii) — 1 case
Fed. Trade Comm'n v. Leshin, 618 F.3d 1221 (11th Cir. 2010).
— Tenn. Code Ann. § 47-18-104(b)(4) — 2 cases
Smith v. Scott Lewis Chevrolet, Inc., 843 S.W.2d 9 (Tenn. Ct. App. 1992).
— Tenn. Code Ann. § 47-18-104(b)(43)(C) — 1 case
— Tenn. Code Ann. § 47-18-104(b)(5) — 16 cases
Brungard v. Caprice Records, Inc., 608 S.W.2d 585 (Tenn. Ct. App. 1980). “T.C.A. § 47-18-104(a). Specifically mentioned as unlawful are representations to consumers that “services .”
Audio Visual Artistry v. Stephen Tanzer, 403 S.W.3d 789 (Tenn. Ct. App. 2012).
Faber v. Ciox Health, LLC, 331 F. Supp. 3d 767 (W.D. Tenn. 2018). “But specifically, Plaintiffs only pointed to subsection 47-18-104(b)(15), alleging that "Defendant failed to disclose to Plaintiffs that a charge for Plaintiffs' medical records was, in whole or in part, based on a predetermined rate or charge instead of the value of the…”
Bradberry v. John Hancock Mut. Life Ins., 222 F.R.D. 568 (W.D. Tenn. 2004).
Wilson v. State Farm Fire & Cas., Co., 799 F. Supp. 2d 829 (E.D. Tenn. 2011).
— Tenn. Code Ann. § 47-18-104(b)(6) — 6 cases
Audio Visual Artistry v. Stephen Tanzer, 403 S.W.3d 789 (Tenn. Ct. App. 2012).
Haverlah v. Memphis Aviation, Inc., 674 S.W.2d 297 (Tenn. Ct. App. 1984).
Morris v. MacK's Used Cars, 824 S.W.2d 538 (Tenn. 1992).
Paty v. Herb Adcox Chevrolet Co., 756 S.W.2d 697 (Tenn. Ct. App. 1988).
— Tenn. Code Ann. § 47-18-104(b)(7) — 18 cases
Lien v. Couch, 993 S.W.2d 53 (Tenn. Ct. App. 1998). “§ 47-18-104(b)(7) (representing that goods are of a particular standard, quality, or grade, or that they are of a particular style or model, if they are of another); Tenn.Code Ann. § 47-18-104(b)(9) (advertising goods with intent not to sell them as advertised); Tenn.”
Messer Griesheim Indus., Inc. v. Cryotech of Kingsport, Inc., 45 S.W.3d 588 (Tenn. Ct. App. 2001). “T.C.A. § 47-18-104(b) (Supp.2000) lists certain “[u]nfair or deceptive acts or practices affecting the conduct of any trade or commerce” that are considered to be in violation of the Act.”
Brungard v. Caprice Records, Inc., 608 S.W.2d 585 (Tenn. Ct. App. 1980). “T.C.A. § 47-18-104(a). Specifically mentioned as unlawful are representations to consumers that “services .”
Haverlah v. Memphis Aviation, Inc., 674 S.W.2d 297 (Tenn. Ct. App. 1984).
In Re Bridgestone/Firestone, Inc. Tires Prods., 155 F. Supp. 2d 1069 (S.D. Ind. 2001).
— Tenn. Code Ann. § 47-18-104(b)(7)(2001) — 1 case
Holladay v. Speed, 208 S.W.3d 408 (Tenn. Ct. App. 2005).
— Tenn. Code Ann. § 47-18-104(b)(8) — 6 cases
Quality Auto Parts Co. v. Bluff City Buick Co., 876 S.W.2d 818 (Tenn. 1994). “" Kimbrow's counter-claim also maintained that the statements were a "disparaging of his services or business" and, therefore, violated *820 the Tennessee Consumer Protection Act, Tenn. Code Ann. § 47-18-104 (b)(8) (1988 & Supp.”
Serv. Jewelry Repair, Inc. v. Cumulus Broad., LLC, 145 F. Supp. 3d 737 (M.D. Tenn. 2015).
Mitchell D. Horst v. Gary Gaar (Tenn. Ct. App. 2024).
— Tenn. Code Ann. § 47-18-104(b)(9) — 3 cases
Lien v. Couch, 993 S.W.2d 53 (Tenn. Ct. App. 1998). “§ 47-18-104(b)(7) (representing that goods are of a particular standard, quality, or grade, or that they are of a particular style or model, if they are of another); Tenn.Code Ann. § 47-18-104(b)(9) (advertising goods with intent not to sell them as advertised); Tenn.”
— Tenn. Code Ann. § 47-18-104(b)(l) — 2 cases
Akers v. Bonifasi, 629 F. Supp. 1212 (M.D. Tenn. 1985).
Helton v. Glenn Enter., Inc., 209 S.W.3d 619 (Tenn. Ct. App. 2006).
— Tenn. Code Ann. § 47-18-104(b)(ll) — 1 case
Town & Country Equip., Inc. v. Deere & Co., 133 F. Supp. 2d 665 (W.D. Tenn. 2000).
Annotations are extracted automatically from the opinions in the Syfert caselaw corpus and ranked by authority, recency, and treatment. Dots show Syfertize treatment of the citing case itself.