Rodney Thomas appeals from a judgment of the United States District Court for the Southern District of New York (Motley, J.) dismissing, pursuant to Fed. R. Civ. Pro. 12(b)(1), (b)(2), and (b)(6), his complaint alleging that certain named and unnamed defendants violated his constitutional rights by depriving him of medical treatment for his pre-existing glaucoma condition. See Bivens v. Six Unknown Agents of the Fed. Bureau of Narcotics, 403 U.S. 388, 91 S.Ct. 1999, 29 L.Ed.2d 619 (1971). Specifically, Thomas seeks review of the district court’s dismissal of his claims against certain DEA agents for lack of personal jurisdiction and dismissal of his claims against certain prison officials for failure to allege their personal involvement in the denial of treatment.^[1] We conclude that the district court properly dismissed the claims against the DEA agents, but erred in dismissing Thomas’s claims against the prison officials.

I. BACKGROUND

Except as noted, the facts are taken from the complaint. In September 2001, Thomas was arrested on drug charges by DEA agents in California. Thomas contends that at the time of his arrest, he told the DEA agents that he suffered from glaucoma, which, if untreated, would lead to blindness, and he therefore kept with him at all times eye drop prescriptions that he was required to self-administer daily. Thomas alleges that the DEA agents confiscated and discarded his medications and he was not provided with replacements for several weeks.

Thomas was transferred to the New York Metropolitan Correctional Center (“MCC”) in October 2001. He alleges that during the two-week trip from California to New York, his eye medication was rarely provided and improperly administered. At Thomas’s initial court appearance in New York, in the presence of defendants Gregory Parks, the MCC Warden, and Dr. Mark Glover, the MCC Clinical Director, Thomas’s attorney reported that Thomas was not receiving his glaucoma medication, and the presiding Magistrate Judge issued an order directing that Thomas receive the required medical attention.

Two weeks later, Thomas visited the New York Eye and Ear Clinic (“Eye Clinic”). Doctors at the Eye Clinic allegedly sent notes to the MCC, directing that Thomas’s glaucoma medication be administered daily, in compliance with the prescribed regimen. In January 2002, after discovering that Thomas was still not receiving his medication, Dr. Daniel Will of the Eye Clinic wrote to the MCC that Thomas “did not receive meds at facility today” and is “high risk for blindness w/no[*494] meds.”^[2] (Comply 39.) At this point, although his vision had been severely compromised, Thomas claims he could still perceive some items in his visual field.

Despite complaints to his doctors and the MCC’s staff, Thomas’s eye medication continued to be administered erratically. During a subsequent appointment at the Eye Clinic, Thomas contends that a corrections officer confirmed to a physician that Thomas had not been provided with his medications at MCC, and Thomas’s doctors again notified the MCC that his medications must be properly administered.

In May 2002, Thomas was transferred from the MCC to the Metropolitan Detention Center (“MDC”) in Brooklyn. Upon arrival, Thomas was placed in the MDC’s psychiatric facility for no apparent reason. Thomas further contends that he was not administered his glaucoma medication while at the MDC. Thomas alleges that while at the MDC, he did not receive his glaucoma medication and “was handed by staff for self-administration, empty eye drop bottles.” (Compl. ¶ 48.) Thomas alleges that his request for medical attention was denied even after he experienced “a popping sensation in his right eye,” followed by constant watering and pain of increasing severity. (Compl. ¶ 49.)

After two weeks at MDC, Thomas was returned to MCC. Despite numerous complaints from his attorney and family, a court order, and warnings from medical specialists, Thomas continued to be denied access to his glaucoma medication. While incarcerated, Thomas became permanently blind.

In July 2002, Thomas commenced the present action against a number of governmental officials and employees, including the DEA agents who had arrested him in California and those responsible for his medical care at the MCC and the MDC. Thomas asserted a number of federal and state claims essentially alleging that his blindness was caused by the defendants’ deliberate indifference to his medical needs while in federal custody, in violation of his “due process rights under the Fifth, Eighth, and Fourteenth Amendments.” (Compl.59-61.)

The defendants moved to dismiss Thomas’s complaint for lack of personal and subject matter jurisdiction and for failure to state a claim, or, in the alternative, for summary judgment. The district court dismissed the complaint as to the DEA agents for lack of personal jurisdiction on the grounds that (1) none of the DEA agents were residents of New York, and, (2) even if the court interpreted the complaint as seeking to base jurisdiction on the “transacting business” prong of New York’s long arm statute, C.P.L.R. § 302(a)(1), the “claims against these defendants arise from acts alleged to have occurred at the time of [Thomasj’s arrest, which took place in California,” not New York.^[3] The court also dismissed the Bi[*495] vens claims against Gregory Parks (former Warden of the MCC), Mark Glover (former Clinical Director of the MCC), and Ulises Vargas (former Health Services Administrator of the MDC), because Thomas’s claims against them were “unsupported by factual allegation of personal involvement in wrongdoing” and were “conclusory.”^[4] This appeal followed.

II. DISCUSSION

We review de novo the grant of a motion to dismiss under Rule 12(b), accepting as true the factual allegations in the complaint and drawing all inferences in the plaintiffs favor. See Kirch v. Liberty Media Corp., 449 F.3d 388 (2d Cir.2006). A complaint should not be dismissed on the pleadings unless it “appears beyond doubt that the plaintiff can prove no set of facts in support of his claim which would entitle him to relief.” Greco v. Trauner, Cohen & Thomas, L.L.P., 412 F.3d 360, 363 (2d Cir.2005).

A. Personal Jurisdiction Over the DEA Agents

The district court concluded that Thomas “failed to sustain his burden of showing that the court has personal jurisdiction over the eight named DEA agents” who participated in arresting Thomas in California.^[5] We agree.

The breadth of a federal court’s personal jurisdiction is determined by the law of the state in which the district court is located. See Henderson v. INS, 157 F.3d 106, 123 (2d Cir.1998). In order to survive a motion to dismiss for lack of personal jurisdiction, a plaintiff must make a prima facie showing that jurisdiction exists. Thomas contends that jurisdiction over the DEA agents exists under the New York long arm statute, which provides that personal jurisdiction may be asserted over any non-domiciliary if, “in person or through an agent” he “transacts any business within the state” or “commits a tortious act within the state,” as long as the particular cause of action asserted is one “arising from” any of those acts.^[6] [*496] N.Y. C.P.L.R. § 302(a)(1), (2) (McKinney’s 2006).

On appeal, Thomas argues that jurisdiction is proper under New York’s long-arm statute because the DEA agents were domiciled in New York and transacted business in New York. Specifically, Thomas alleges that the DEA agents were “New York-based” and had engaged in three transactions in New York that make jurisdiction proper: (1) obtaining authorization to wiretap Thomas’s phone in New York, (2) investigating purported criminal activity in New York, and (3) filing a criminal complaint against Thomas in New York.

We disagree. At least six of the agents were residents of California and assigned to the Los Angeles Field Division during all relevant periods, and the one agent who had worked with the DEA’s New York Field Division was a resident of New Jersey. Affidavits submitted in support of defendants’ motion to dismiss show that the individual DEA agents were not domiciled in New York. Even if the court interpreted the complaint as seeking to obtain jurisdiction under the “transacting business” prong of New York’s long-arm statute — based on Thomas’s allegations that the criminal investigation took place in New York and the criminal complaint was filed in New York — Thomas failed to show that his cause of action arose from such transactions. As the district court explained, the “claims against these defendants arise from acts alleged to have occurred at the time of [Thomasj’s arrest, which took place in California, and not from any transaction of business within New York.” In other words, there is no substantial relationship between the DEA agents’ alleged confiscation of Thomas’s eye drops in California and any transaction in New York. Cf. Kreutter v. McFadden Oil Corp., 71 N.Y.2d 460, 467, 527 N.Y.S.2d 195, 522 N.E.2d 40 (1988). Accordingly, we conclude that the district court properly dismissed Thomas’s claims against the DEA agents for failure to make a prima facie case of personal jurisdiction over the agents.

B. Personal Involvement of the Prison Supervisors

With respect to Thomas’s Bivens claims against the prison officials, he alleges that although defendants Parks, Glover, and Vargas were alerted to his urgent need for proper medical attention by the court and his doctors, they failed to rectify the situation and, as a result, his vision was “seriously and permanently compromised.” (Compl. ¶¶ 20-42.)

A plaintiff bringing a claim under Bivens must allege that he has been deprived of a constitutional right by a federal agent acting under color of federal authority.^[7] See Bivens, 403 U.S. at 389, 91 S.Ct. 1999. Because the doctrine of respondeat superior does not apply in Bivens actions, a plaintiff must allege that the individual defendant was personally involved in the constitutional violation. See Ellis v. Blum, 643 F.2d 68, 85 (2d Cir.1981) (stating that respondeat superior generally does not apply in Bivens-type actions); see also Black v. United States, 534 F.2d 524, 527-28 (2d Cir.1976) (concluding that Bivens claims, like suits under § 1983, must allege direct and personal responsibility for the unlawful conduct of subordinates). The personal involvement of a supervisory defendant[*497] may be shown by evidence that the defendant: (1) directly participated in the constitutional violation; (2) failed to remedy the violation after learning of it through a report or appeal; (3) created a custom or policy fostering the violation or allowed the custom or policy to continue after learning of it; (4) was grossly negligent in supervising subordinates who caused the violation; or (5) failed to act on information indicating that unconstitutional acts were occurring. See Wright v. Smith, 21 F.3d 496, 501 (2d Cir.1994) (citations omitted).

Thomas properly alleged that Parks, Glover, and Vargas were acting under color of federal law, within the scope of their positions as federal prison officials. (Compl. ¶ 61.) The district court dismissed the Bivens action against the prison supervisors on the ground that Thomas’s claims were “conclusory” and “unsupported by factual allegations of personal involvement [of the prison officials] in wrongdoing.” The court reasoned that the one “possible allegation of personal involvement” on the part of prison officials — namely, that the officials had “directed and/or acquiesced in” Thomas’s transfer from MDC to MCC — was inadequate to support a Bivens action.

The district court’s conclusions do not comport with our reading of the complaint. The complaint alleges that the prison officials were on notice of Thomas’s medical needs and were aware of the improper administration of his medications, yet failed to address the situation. (Compl. ¶ 44.) In addition, the complaint alleges a constitutional violation as a result of Thomas’s transfer to the MDC, where he received no medication despite the requests of his family, his lawyer, and outside physicians. (Compl. ¶ 48.) Because Thomas alleges that Parks, Glover, and/or Vargas (or other prison officials who may become known during discovery) knew of his urgent medical needs but ignored them, and nevertheless ordered or acquiesced in his transfer to a facility where he received no medication, we conclude that Thomas has alleged sufficient personal involvement to sustain a Bivens action.^[8] See McKenna v. Wright, 386 F.3d 432, 436-37 (2d Cir.2004). Finally, where, as here, prison officials were personally instructed by a federal judicial officer to see to an inmate’s urgent medical needs, by that fact alone they are personally involved.

III. CONCLUSION

For the foregoing reasons, we Affirm the district court’s finding of no personal jurisdiction over the DEA agents and dismissal of claims against the DEA agents. We Reverse the district court’s dismissal of claims under Bivens against the three supervisory defendants — Parks, Glover, and Vargas — and REMAND for further proceedings consistent with this opinion.^[9] Any pending motions are hereby Denied.