Florida Administrative Code
Fla. Admin. Code R. 25-7.020 (2026)
Record of Complaints
✓ F.A.C. as crawled Sept. 2026 (latest rule effective Sept. 9, 2026)
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Each utility shall keep a record of all complaints received, which record shall show the name and address of the complainant, the date and time of day received, the nature of the complaint, the result of any investigation, the disposition of the complaint and the date of such disposition. See subsection 25-7.080(1), F.A.C., for definition of “complaint” for purpose of this rule.
Rulemaking Authority 366.05 FS. Law Implemented 366.05(1) FS. History–New 1-8-75, Repromulgated 5-4-75, Formerly 25-7.20.
Effective: 5/4/1975.