Illinois Compiled Statutes
220 ILCS 5/8-101 (2026)
Duties of public utilities; nondiscrimination
✓ current as of May 2026
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(220 ILCS 5/8-101)
(from Ch. 111 2/3, par. 8-101)
Sec. 8-101.
Duties of public utilities; nondiscrimination.
A
public utility shall furnish, provide, and maintain such
service instrumentalities, equipment, and facilities as shall promote the
safety, health, comfort, and convenience of its patrons, employees, and
public and as shall be in all respects adequate, efficient, just, and
reasonable.
All rules and regulations made by a public utility affecting or
pertaining to its charges or service to the public shall be just and
reasonable.
A public utility shall, upon reasonable notice, furnish to all
persons who may apply therefor and be reasonably entitled thereto, suitable
facilities and service, without discrimination and without delay.
Nothing in this Section shall be construed to prevent a public utility from
accepting payment electronically or by the use of a customer-preferred
financially accredited credit or debit methodology.
(Source: P.A. 92-22, eff. 6-30-01.)
Notes of Decisions
Cited in 9
cases (2 in the last 5 years), 1994–2024 · leading case: In Re Illinois Bell Switching Station Litig., 641 N.E.2d 440 (Ill. 1994).
In Re Illinois Bell Switching Station Litig., 641 N.E.2d 440 (Ill. 1994). “" (220 ILCS 5/8-101 (West 1992).) Section 8-401 similarly requires Bell to provide service and facilities "which are in all respects adequate, efficient, reliable and environmentally safe.”
Adams v. N. Illinois Gas Co., 809 N.E.2d 1248 (Ill. 2004). “" 220 ILCS 5/8-101 (West 1994). In addition, regarding the duties of public utilities to providing services and facilities, the Act requires that: "Every public utility subject to this Act shall provide service and facilities which are in all respects adequate, efficient,…”
Buerkett v. Illinois Power Co., 893 N.E.2d 702 (Ill. App. Ct. 2008). “The Buerketts appeal, contending the trial court erred in granting summary judgment when it (1) found IP owed no common-law duty of care to plaintiffs, (2) found IP owed no duty of care to plaintiffs under the Public Utilities Act (Act) (220 ILCS 5/8-101 (West 2006)), and (3)…”
Sheffler v. Commonwealth Edison Co., 955 N.E.2d 1110 (Ill. 2011). “" 220 ILCS 5/8-101 (West 2006). This broad public policy, however, does not impose a duty on ComEd to assign priority in power restoration to those listed on the life support registry.”
Save Our Illinois Land v. Illinois Com. Comm'n, 2022 IL App (4th) 210008 (Ill. App. Ct. 2022). “Discrimination Between Common Carriers ¶ 100 The objectors accused the carriers of violating, or of participating in violating, sections 8-101 and 15-401(h) of the Act (220 ILCS 5/8-101, 15-401(h) (West 2020)) and the Interstate Commerce Act ( 49 U.”
Barnett v. Ludwig & Co., 960 N.E.2d 722 (Ill. App. Ct. 2011). “The plaintiff argued that section 8-101 of the Public Utilities Act (220 ILCS 5/8-101 (West 2008)) imposed on the IPC a duty not to create such dangerous conditions.”
MacLeod v. Commonwealth Edison, 2024 IL App (2d) 230237-U (Ill. App. Ct. 2024). “See 220 ILCS 5/8-101, 8-401 (West 2022) (addressing duties of public utilities); see also 220 ILCS 5/9-101 (West 2022) (rates and charges must be just and reasonable).”
Barnett v. Ludwig & Co., 2011 IL App (2d) 101053 (Ill. App. Ct. 2011). “The plaintiff argued that section 8-101 of the Public Utilities Act (220 ILCS 5/8-101 (West 2008)) imposed on the IPC a duty not to create such dangerous conditions.”
Sheffler v. Commonwealth Edison Co., 2011 IL 110166 (Ill. 2011). “” 220 ILCS 5/8-101 (West 2006). This broad public policy, however, does not impose a duty on ComEd to assign priority in power restoration to those listed on the life support registry.”
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