C.F.R. » Title 16 » CHAPTER I—FEDERAL TRADE COMMISSION › SUBCHAPTER G—RULES, REGULATIONS, STATEMENTS AND INTERPRETATIONS UNDER THE MAGNUSON-MOSS WARRANTY ACT › PART 703—INFORMAL DISPUTE SETTLEMENT PROCEDURES

16 C.F.R. § 703.4

Qualification of members

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(a) No member deciding a dispute shall be:

(1) A party to the dispute, or an employee or agent of a party other than for purposes of deciding disputes; or

(2) A person who is or may become a party in any legal action, including but not limited to class actions, relating to the product or complaint in dispute, or an employee or agent of such person other than for purposes of deciding disputes. For purposes of this paragraph (a) a person shall not be considered a “party” solely because he or she acquires or owns an interest in a party solely for investment, and the acquisition or ownership of an interest which is offered to the general public shall be prima facie evidence of its acquisition or ownership solely for investment.

(b) When one or two members are deciding a dispute, all shall be persons having no direct involvement in the manufacture, distribution, sale or service of any product. When three or more members are deciding a dispute, at least two-thirds shall be persons having no direct involvement in the manufacture, distribution, sale or service of any product. “Direct involvement” shall not include acquiring or owning an interest solely for investment, and the acquisition or ownership of an interest which is offered to the general public shall be prima facie evidence of its acquisition or ownership solely for investment. Nothing contained in this section shall prevent the members from consulting with any persons knowledgeable in the technical, commercial or other areas relating to the product which is the subject of the dispute.

(c) Members shall be persons interested in the fair and expeditious settlement of consumer disputes.

Notes of Decisions
Cited in 2 cases, 1987–2006 · leading case: Fred F. Wolf v. Ford Motor Co., 829 F.2d 1277 (4th Cir. 1987).
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Fred F. Wolf v. Ford Motor Co., 829 F.2d 1277 (4th Cir. 1987). “16 C.F.R. § 703.4 . The regulations are also designed to ensure the fairness of a mechanism’s procedures.”
Graham v. Hyundai Motor Am., 855 N.E.2d 562 (Ill. App. Ct. 2006). · cites it 3× “16 C.F.R. §703.4 (2006). When one or two members are deciding a dispute, section 703.”
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